Business Details
14 Years
experience
Emergency
services
Your Trusted IT Partner in Perth
Established in 2012, Austin Technology has grown to become Perth's trusted partner for managed IT services, cybersecurity, and technology consulting. As a Microsoft Solutions Partner, we combine local expertise with global best practices to deliver tailored solutions for small to medium businesses. Our team of certified professionals proactively manages IT infrastructure, implements robust cybersecurity measures aligned with ACSC Essential 8 standards, and executes technology projects with clear scope and pricing. With over 15 years of collective experience in the IT industry, we specialise in simplifying complex technology challenges while maintaining a strong focus on client education and support.Our commitment to continuous innovation ensures clients benefit from the latest advancements in cloud computing, automation, and cybersecurity. Backed by ISO 27001 certification and a 98% customer satisfaction rate from 700+ reviews, we prioritise measurable outcomes that directly impact business performance. Our 24/7 support model and rapid response times (5-minute average) ensure minimal downtime, while our local presence in Subiaco and national reach enable us to serve over 3000 end-users across diverse industries including healthcare, engineering, and not-for-profit sectors.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Infrastructure
Microsoft 365 Support
Network Connectivity
Unified Communications
IT Project Services
Security Audits
Cloud Migrations
Penetration Testing
Details
- Year established: 2012
Highlights and features
- Local Perth team with deep industry knowledge and rapid 15-minute response times
- ACSC Essential 8 certified cybersecurity expertise protecting data and infrastructure
- Proven track record supporting 3000+ end-users across diverse industries
- Customised solutions tailored to specific business needs and growth objectives
- 24/7 unlimited IT support with 98% customer satisfaction rating
Associations and certifications
- ISO 27001
- ACSC Essential 8
- SMB1001
- Microsoft Solutions Partner
What people say
Promptly resolved issue
Excellent response
Technical expertise
Proactive support
Clear explanations
Services
Managed IT Services
Our proactive IT management ensures maximum system uptime through continuous monitoring and maintenance. We handle day-to-day operations while you focus on business growth. Our services include infrastructure management, software updates, and strategic IT planning tailored to your specific needs.
Cybersecurity Solutions
Comprehensive protection against cyber threats with ACSC Essential 8 aligned security measures. We implement email security, firewall protection, and security awareness training to safeguard your data and IT infrastructure from evolving threats.
Microsoft 365 Support
Expert management of Microsoft environments including integration, subscription management, and application support. We ensure seamless operation of productivity tools like Teams, SharePoint, and Power BI for enhanced business efficiency.
Cloud Infrastructure
Scalable cloud solutions for modern businesses, including migrations, hybrid infrastructure management, and ongoing support. Our cloud services improve flexibility, collaboration, and data security across distributed teams.
Network Connectivity
Design and management of secure, high-performance network infrastructure. We implement SD-WAN, MPLS, and internet services to ensure reliable connectivity that supports your business operations and growth.
People
Krishna Moothoo
Support Engineer
Certified IT professional with expertise in network security and system maintenance. Provides technical support while driving continuous improvement initiatives.
Questions
Why is IT important for my business?
Effective IT management improves productivity, reduces costs, and protects against cyber threats through proactive system maintenance and security measures.
What IT services will my business need?
Customised solutions typically include cloud computing, network security, and software updates, with outsourcing options providing comprehensive coverage.
Why should I move to the cloud?
Cloud computing enhances efficiency, flexibility, and data security while enabling modern workplace capabilities for distributed teams.
What are the benefits of an MSP?
Cost savings through economies of scale, access to expert technicians, proactive system management, and scalable solutions tailored to business needs.
How important is Cybersecurity?
Critical for protecting against digital threats through encryption, updates, and staff training, with specialist providers offering enhanced protection measures.
Reviews (7)
Wanda Lawrence
Jan 14, 2022
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All appears to be working as it should be thus far. As discussed will advise Marshall if the issue re-occurs.
Gregory Johnson
Jan 10, 2022
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Andrew will be very happy - even more so once I sort out a replacement battery for him. Cheers for the help today Lachlan - really appreciate it.
Carl Panos
Jan 10, 2022
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After checking all my connections and restarting my modem, calling Telstra to be told that there were no outages in Ocean Reef I was left with no option but to call Austin technology. Paul came and check through all the things that I had done and some 3 hours later checked with Telstra and found that there had indeed been an outage. I am just hoping that we are able to charge Telstra for their lack of communication especially after we specifically asked. As always Austin were very professional, thank you
Gay L. Burns
Jan 10, 2022
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So far so good - less SPAM being received - not too many legitimate emails being caught in quarantine at present. Will keep a close eye on this.
Janice Harrison
Jan 09, 2022
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The rule that was setup on the mailbox was turned off slightly later than was required, causing a little confusion for both users involved - otherwise all appeared to work well.
Doug Bates
Nov 04, 2021
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Hi IT Team, Jack has done a great job on this, laptop works well etc. The problem has come to light this morning - with the portability of the new USBC connection and docking stations - I now have a redundant set up at Contest link unfortunately, and a further redundant set up for Home Office - both that I can't use because I don't have the new small HP docking station set up.... each work area is set up with the old laptop in mind. For future laptop roll outs I think this is an important point to have covered with each employee - as effectively you are cut off and can only work efficiently from
Cliff Newman
Oct 19, 2021
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Rowan was very helpful on my first day giving me Tk names who to contact to set me up on systems like CRM and set me up on we.net unprompted Thank you :)
