Business Details
24 Years
experience
Emergency
services
Your Trusted IT Partner for Managed Services
TechBrain is a trusted Australian IT partner with over two decades of experience delivering innovative technology solutions to businesses, non-profits, and government organisations nationwide. Founded in 2002 as Blue Networks and Technology, we rebranded to TechBrain in 2016 to reflect our evolution into a forward-thinking managed IT services provider. Our team of certified professionals specialises in proactive IT management, cybersecurity, cloud services, and business communications solutions tailored to mid-market organisations. We prioritise understanding client workflows to deliver customised, end-to-end technology strategies that enhance productivity and reduce operational risks. With offices in Perth and Sydney, we serve businesses with 20+ employees across diverse industries including healthcare, legal, mining, and professional services.Our commitment to innovation is matched by our dedication to social responsibility, including initiatives like unlimited annual leave and carbon-neutral operations. We measure success through our industry-leading Net Promoter Score and the trust of ASX-listed companies and government agencies. Our proprietary TechSure and TechSafe solutions ensure compliance with Australian cybersecurity standards while our 24/7 support guarantees minimal downtime. Recognised by the Western Australian Government for community contributions, we combine enterprise-grade technology with local expertise to deliver cost-effective, future-ready IT solutions.
Services
Managed IT Services
Cyber Security Solutions
Cloud Migration
IT Infrastructure Management
Business VoIP Systems
Details
- Year established: 2002
Highlights and features
- 20 years of proven experience in Australian IT services
- 24/7 proactive monitoring and rapid response support
- ISO27001-certified cybersecurity frameworks and audits
- Custom solutions for mid-market organisations across 25+ industries
- Award-winning commitment to staff development and community impact
Associations and certifications
- ISO/IEC 27001
- Australian Signals Directorate Essential 8
What people say
Exceptional technical expertise
Prompt issue resolution
Proactive system monitoring
Reliable 24/7 support
Industry-leading knowledge
Services
Managed IT Services
TechBrain's Managed IT Services provide comprehensive technology management for Australian businesses. Our certified technicians proactively monitor systems, implement security updates, and resolve technical issues before they impact operations. This service includes network administration, hardware maintenance, and software optimisation to ensure reliable IT infrastructure. Businesses benefit from predictable costs, reduced downtime, and access to enterprise-grade technology typically available only to large corporations.
Cyber Security Solutions
Our Cyber Security Solutions protect organisations from digital threats through proactive threat detection and response. Services include ISO27001 audits, Essential 8 compliance assessments, phishing simulations, and 24/7 security monitoring. TechBrain implements advanced threat intelligence systems and trains staff to identify cyber risks. This comprehensive approach reduces breach risks while ensuring compliance with Australian data protection regulations for businesses in Perth, Sydney, and nationwide.
Cloud Migration Services
TechBrain's Cloud Migration Services help businesses transition to modern cloud infrastructure. We assess existing systems, develop custom migration strategies, and implement secure cloud environments using leading platforms. This service improves scalability, enables remote collaboration, and reduces hardware costs while maintaining data security. Our team ensures seamless integration with existing workflows and provides ongoing cloud management support for Perth and Sydney-based organisations.
IT Infrastructure Management
Our IT Infrastructure Management service optimises business technology ecosystems through proactive maintenance and strategic upgrades. TechBrain engineers design and manage local area networks (LANs), wide area networks (WANs), and hybrid cloud infrastructures. Regular system audits identify performance bottlenecks while predictive maintenance prevents costly outages. This service ensures technology alignment with business growth objectives across Australia.
Business VoIP Systems
TechBrain's Business VoIP Solutions deliver scalable communication platforms for modern workplaces. We implement 3CX and other VoIP systems that integrate with existing IT infrastructure, enabling unified communications across devices. Features include call routing, video conferencing, and mobile integration to enhance team collaboration. Our solutions reduce telephony costs while providing reliable connectivity for businesses in Perth, Sydney, and regional Australia.
People
Alex Stewart
General Manager
With extensive leadership experience in managed services, Alex Stewart oversees TechBrain's strategic direction. He champions proactive IT management approaches that align technology with business objectives while maintaining the company's commitment to exceptional customer service and innovation.
Clarence Chuah
Professional Services Manager
Clarence Chuah leads TechBrain's professional services team, delivering custom IT solutions to mid-market clients. His expertise in technology integration ensures businesses receive tailored infrastructure management and cybersecurity implementations that address specific operational requirements and growth goals.
Daniel Pietroniro
Service Delivery Manager
Daniel Pietroniro manages service delivery operations, focusing on process optimisation and client satisfaction. He drives continuous improvement initiatives that enhance service quality while maintaining TechBrain's reputation for reliable, future-ready technology solutions across Australia.
Ashish Srivastava
Head of Cybersecurity & Strategy
Ashish Srivastava leads TechBrain's cybersecurity division, developing advanced threat protection frameworks. His strategic approach combines cutting-edge technology with local expertise to deliver compliance-ready security solutions that protect Australian businesses against evolving digital threats.
Questions
Does TechBrain offer different IT service plans?
We create custom IT management plans tailored to business size, industry requirements, and technology needs. No two businesses receive identical solutions.
Can TechBrain support both SMEs and large enterprises?
Yes, we service organisations of all sizes with scalable solutions. SMEs benefit from enterprise-grade security typically unavailable through smaller providers.
How do managed IT services differ from traditional support?
Our proactive approach prevents issues through continuous monitoring, unlike reactive traditional support. We include strategic guidance and security under fixed pricing models.
Do you provide on-site IT support in Perth?
Yes, we offer on-site solutions across Perth while maintaining ongoing relationships with client teams for personalised support.
How do you handle cybersecurity compliance?
Our accredited team implements Essential 8 compliance frameworks and ISO27001-certified security management systems tailored to Australian regulatory requirements.
Videos
Reviews (4)
Zonia Wulff
Jan 17, 2022
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Positive:Professionalism,Responsiveness
A massive thank you to Ashley for his professional service and patience. He persisted communicated effectively and solved the problem, a credit to the TechBrain team. Many thanks
A massive thank you to Ashley for his professional service and patience. He persisted communicated effectively and solved the problem, a credit to the TechBrain team. Many thanks
Colin Dickerson
Nov 09, 2021
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Positive:Value
I have had my ups and downs working with TechBrain - primarily due to the time difference from working in the USA, but lately they have been superb and very responsive to any and all requests made. 5 stars for their recent performance
I have had my ups and downs working with TechBrain - primarily due to the time difference from working in the USA, but lately they have been superb and very responsive to any and all requests made. 5 stars for their recent performance
Matt Hare
Sep 22, 2021
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We've worked with TechBrain for quite some time with a number of mutual clients and they have been excellent to deal with. Great attention to detail, prompt responses and a very experienced team.
Justin Hashslash
Dec 23, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
I have had nothing, but excellent service when liaising with Techbrain and its employees, Jason one of their Senior engineers goes above and beyond to help with all of my issues.
I have had nothing, but excellent service when liaising with Techbrain and its employees, Jason one of their Senior engineers goes above and beyond to help with all of my issues.
