Business Details
21 Years
experience
Trusted Aged & Disability Home Care Services
Just Better Care has been a trusted provider of personalized in-home aged care and disability support services across Australia since 2005. As the country's largest franchised network, we operate through locally owned offices in every state and territory, combining the warmth of community-based care with the strength of national standards. Our ISO 9001-accredited services are tailored to individual needs, focusing on aged care, NDIS support, and private home care solutions. With over 30 independently owned operations, we prioritise continuity of care, employing compassionate professionals who undergo rigorous screening and training.Our commitment to quality is reflected in our 90%+ customer satisfaction rate and recognition as a Best Workplace in Australia. We work closely with clients, their families, and support networks to create customised care plans that promote independence and dignity. Backed by the Caring Brands International group, we maintain industry-leading practices while ensuring services remain accessible and adaptable to local community needs.
Services
Aged Care
Disability Support
Private Home Care
NDIS Services
In-Home Nursing
Details
- Year established: 2005
Highlights and features
- 20 years of experience in Australian aged care and disability support
- ISO 9001 accredited quality management systems
- Locally owned offices with national service consistency
- 90%+ customer satisfaction rate across Australia
- Rigorous staff screening and ongoing professional development
Associations and certifications
- ISO 9001
What people say
Kind, professional, reliable
Support that feels like family
Regain independence
Flexible and easy communication
Smooth recovery process
Services
Aged Care
Personalised in-home nursing and Home Care Packages for older Australians. Our services help maintain independence while providing medical and daily living assistance. Each plan is developed through consultation with clients, families, and healthcare professionals to ensure comprehensive support that adapts to changing needs.
Disability Support
Tailored support for NDIS participants focusing on independence and community engagement. Services include personal care, skill development, and assistance with daily activities. Our support workers receive specialised training to deliver consistent, person-centred care that aligns with individual goals and funding arrangements.
Private Home Care
Flexible self-funded support services that can be adjusted as needs change. This includes respite care, post-hospital recovery, and companionship services. Clients maintain full control over service delivery while benefiting from our rigorous staff vetting process and quality assurance systems.
In-Home Nursing
Professional nursing care delivered in clients' homes, including medication management and wound care. Our registered nurses work alongside GPs and specialists to implement clinical care plans while ensuring comfort and dignity in familiar surroundings.
Care Coordination
Comprehensive assistance navigating aged care and disability systems. Services include care plan development, provider coordination, and administrative support for Home Care Packages and NDIS funding. Our coordinators help clients maximise their support options while minimising bureaucratic complexity.
Questions
What aged care services do you offer?
We provide Home Care Packages, respite care, and personal support services to help older Australians maintain independence at home.
Are your services NDIS registered?
Yes, we're a registered NDIS provider offering tailored support services for participants across Australia.
How do you ensure care quality?
Through ISO 9001 quality systems, rigorous staff screening, ongoing training, and regular client satisfaction surveys.
Can I choose my support worker?
We prioritise continuity of care and will work with you to maintain consistent support professionals where possible.
How to switch care providers?
Contact your local office to discuss transitioning your Home Care Package or NDIS plan. Our team will manage the process smoothly.
Do you operate nationwide?
Yes, with locally owned offices in all Australian states and territories providing national coverage with local knowledge.
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