Business Details
19 Years
experience
Emergency
services
Trusted NDIS Disability Support Services in Victoria
CareChoice has been delivering high-quality disability support services across Victoria for over 18 years. Our 24/7 services ensure immediate assistance is always available, with no waiting lists for critical supports. We specialise in complex care, supported independent living, and specialist disability housing, serving clients in Melbourne, Geelong, Bendigo, Ballarat, Mornington Peninsula, and regional Victoria. Our team of qualified professionals includes support workers, nurses, and behaviour support practitioners who are committed to helping individuals achieve their goals. As a registered NDIS, TAC, and WorkSafe provider, we maintain strict compliance standards and focus on person-centred planning.We offer innovative programs like our Quality of Life initiative and provide additional no-cost services such as meal planning and medication management. Our dedicated team leaders ensure continuity of care and service excellence in every home we support. We work collaboratively with allied health professionals and external providers to deliver comprehensive care solutions. Our commitment to continuous quality improvement is demonstrated through regular service reviews and staff development programs. With offices in Melbourne and Geelong, we provide free, obligation-free consultations to help clients navigate their support options.
Services
Supported Independent Living
Community Access
Respite Support
Positive Behaviour Support
Specialist Disability Housing
Details
- Year established: 2007
Highlights and features
- 18 years' experience supporting clients with complex disabilities
- 24/7 availability with four escalation levels
- Person-centred plans developed with care teams
- Highly qualified staff including registered nurses
- Proven transition process with continuity of care
Associations and certifications
- NDIS
- TAC
- WorkSafe
- NDISDA
- NDS Australasian Association of Forensic Disability
What people say
Can do attitude
Wonderful team of carers
365 days a year
Immediate assistance
Reliable support
Services
Supported Independent Living
We provide 24/7 supported independent living solutions with dedicated team leaders and qualified support workers. Our person-centred approach helps clients develop life skills while maintaining independence. Services include personal care, meal preparation, and community participation assistance across Melbourne and regional Victoria.
Positive Behaviour Support
Our NDIS-funded positive behaviour support services focus on understanding and addressing complex behaviours. Specialist practitioners develop tailored strategies to improve quality of life while ensuring safety and compliance with regulatory standards across all support environments.
Specialist Disability Housing
We connect clients with modern specialist disability accommodation through partnerships with reputable providers. Our transition planning ensures seamless moves into accessible homes with appropriate support staffing ratios and community integration programs across Victoria.
Complex Care Services
Our experienced team delivers high-intensity complex care with registered nurses and clinical advisors. Services include medication management, medical equipment handling, and emergency response systems for clients with multiple disabilities across residential and community settings.
Community Access Support
We facilitate community engagement through tailored access programs that build independence. Support workers assist with transport, social activities, and skill development to help clients achieve their NDIS plan goals in Melbourne and regional areas.
Questions
What NDIS services does CareChoice offer?
We provide complex care, supported independent living, respite support, positive behaviour support, and specialist disability housing solutions registered with the NDIS.
Are your services available 24/7?
Yes, our dedicated support team is available 24 hours a day, 365 days a year across all service areas.
Do you operate outside Melbourne?
We serve Geelong, Bendigo, Ballarat, Mornington Peninsula, and regional Victoria with the same quality standards as our Melbourne services.
How quickly can support start?
We offer immediate assistance with no waiting lists, as demonstrated by our rapid response to urgent care requirements.
What qualifications do your staff have?
All staff hold relevant certifications including First Aid, Working with Children checks, and NDIS worker screening with ongoing professional development programs.
Reviews (4)
Sonia Vasey
Jan 21, 2022
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I commenced my employment with CareChoice in August 2019. CareChoice is an innovative and forward thinking company. The staff and management are passionate and always helpful. A flexible company to work with - makes all the difference to work/life balance.
Stephanie Dore-Smith
Dec 21, 2021
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6 months in and very happy. Great team, willing to listen, open to change. Love hearing how our clients are achieving their goals.
Hayley Mearing
Dec 14, 2021
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I commenced employment with CareChoice in May 2021. The past 7 months have been outstanding. Very supportive team environment and opportunities to progress within the company. CareChoice are also very flexible.
Danielle Lattin
Sep 20, 2021
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To every negative comment you have written the same reply claiming that it's false and trying to discredit you, however I have had the same experience as every single one of those negative comments, if not more! My aunty has been in the care of carechoice for about 6 months and not a single day has gone by without me having to make a complaint about the lack of care and borderline negligence. I am at the point now where I'm going above Carechoice and complaining to the governing body. The thing I have on my side is I get everything in writing so I have evidence to back up my claims so go ahead
