Business Details
39 Years
experience
Emergency
services
Your Trusted Home Care Partner in Clayton, VIC
Established in 1987, we pioneered a vision where individuals could maintain independence in their own homes rather than transitioning to residential aged care. Our core values of integrity, respect, and trust have remained steadfast while fostering continuous innovation. We specialise in delivering tailored home care solutions through dedicated Care Managers who prioritise individual needs, offering over 30 years of industry expertise. Our approach combines a national network of qualified carers with cutting-edge tools like myCare and Green Pencil to enhance transparency and client control over funding.We ensure seamless service continuity during provider transitions and adapt to evolving care requirements. Our commitment to client-centric support is evidenced by testimonials highlighting cost savings, personalised care matching, and responsive management. Operating under strict government compliance, we provide annual reviews and maintain a focus on ethical, transparent practices that empower client autonomy.
Services
Personal Assistance
Meal Preparation
Social Support
24 Hour Care
Medication Monitoring
Companionship
Cleaning
Laundry
Gardening
Clinical Care
Details
- Year established: 1987
Highlights and features
- We offer over 30 years of dedicated aged care experience.
- We provide access to Australia's largest network of qualified carers.
- Our Care Managers personalise services to match individual needs and preferences.
- We guarantee flexible service adjustments as client requirements evolve.
- We utilise innovative tools for transparent funding and care management.
What people say
Friendly, helpful, caring
Fantastic at guiding
More care for less fees
Wonderful help
Easily available
Services
Personal Assistance
Assistance with daily living activities including grooming, bathing, dressing, continence management, and mobility support. Our trained professionals prioritise dignity and independence while adapting to individual needs. Services are delivered locally by carers matched to client preferences and cultural requirements.
24 Hour Care
Continuous care services including overnight stays for clients requiring constant supervision. Our flexible rostering ensures seamless shift changes while maintaining consistent carer relationships. This service supports complex medical needs and end-of-life care within home environments.
Clinical Care
Registered nursing services for wound care, medication administration, and chronic condition management. Our clinicians collaborate with GPs and specialists to implement care plans while educating families on home healthcare techniques. Services comply with Australian Aged Care Quality Standards.
Medication Monitoring
Systematic oversight of medication regimes including dosage tracking, refill reminders, and administration assistance. Our digital tools enable real-time updates to care plans while ensuring compliance with prescription requirements and safety protocols.
Social Support
Transport and companionship services for medical appointments, shopping, and social activities. We facilitate participation in community events while addressing isolation through structured engagement programs tailored to client interests and mobility capabilities.
Questions
How do I switch to Better Living Homecare from another provider?
Contact us via phone and we'll manage the transition process, including coordinating with your current provider to ensure continuity of care while maintaining your preferred carers where possible.
What home care services are available?
We offer personal assistance, meal preparation, 24-hour care, medication monitoring, clinical support, and social engagement services tailored to individual care plans and government funding guidelines.
How are care workers selected?
Our Care Managers match clients with carers from Australia's largest qualified network based on your specific requirements, location, and personal preferences for optimal compatibility.
What technology tools do you provide?
We offer myCare for care plan coordination and Green Pencil for financial tracking, enabling real-time visibility of service delivery and funding utilisation through secure online platforms.
Are services available Australia-wide?
Yes, we operate nationally with local service providers in all major regions, ensuring access to geographically appropriate carers while maintaining centralised quality control and support.
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