Business Details
Emergency
services
Your Trusted Partner for Mental Health and Disability Support
At ermha365, we are dedicated to empowering individuals facing complex mental health and disability challenges. Established by passionate carers in Melbourne, our organisation has grown to serve Victoria and the Northern Territory, with a vision to expand nationally. Our team specialises in supporting people with severe mental illness, cognitive disabilities, and challenging behaviours, ensuring they receive person-centred care that upholds their dignity and rights. We prioritise safety, innovation, and cultural competence, offering services such as Supported Independent Living, NDIS support coordination, and specialist behaviour support.With over two decades of experience, we collaborate with multicultural communities through tailored programs, interpreters, and community engagement. Our evidence-based approach and commitment to equity ensure clients achieve greater independence and community inclusion. As a registered NDIS provider, we adhere to rigorous quality standards while advocating for systemic change to eliminate stigma and discrimination. Our values drive every interaction, ensuring clients receive compassionate, holistic support that fosters long-term wellbeing and social connection.
Services
Supported Independent Living
NDIS Support Coordination
Specialist Behaviour Support
Psychological Services
Carer Support
Residential Support
Early Intervention Psychosocial Support
Transport Accident Commission Services
Distress Support Service
Community Connect
Highlights and features
- We specialise in supporting individuals with complex mental health and disability needs.
- Our culturally competent services include interpreters and tailored programs for multicultural communities.
- We advocate for human rights through community inclusion and anti-stigma initiatives.
- Our evidence-based practices ensure high-quality, person-centred care delivery.
- We offer 24/7 crisis support through dedicated phone lines in Victoria and Darwin.
Associations and certifications
- National Disability Insurance Scheme (NDIS)
Services
Supported Independent Living
Our Supported Independent Living (SIL) program empowers NDIS participants to live autonomously in shared homes. Trained support workers provide 24/7 assistance with daily tasks, personal care, and community engagement while promoting skill development. This service aligns with NDIS goals through individualised support plans that enhance independence and social inclusion for people with complex disabilities.
Specialist Behaviour Support
We develop tailored behaviour support plans for individuals with complex needs, focusing on positive behaviour strategies and environmental modifications. Our specialists conduct functional assessments to address challenging behaviours while ensuring compliance with regulatory standards. This service helps clients improve social interactions and reduce reliance on restrictive practices through evidence-based therapeutic approaches.
Distress Support Service
Our Distress Support Service offers immediate assistance through dedicated phone lines in Victoria and Darwin. Trained professionals provide emotional support, de-escalation techniques, and referrals to appropriate mental health resources. Available 24/7, this service prioritises safety while connecting individuals with ongoing care options to prevent crisis recurrence.
NDIS Support Coordination
We help NDIS participants maximise their funding through expert coordination of support services. Our coordinators assist with provider selection, plan implementation, and goal tracking while ensuring alignment with individual needs. This service simplifies the NDIS journey, enabling participants to access appropriate therapies and community resources efficiently.
Cultural Competency Programs
Our culturally tailored initiatives include interpreter services, translated resources, and staff cultural sensitivity training. We engage with multicultural communities through outreach programs and partnerships to ensure equitable access to mental health services. These programs address language barriers and cultural differences to improve service outcomes for diverse populations.
Questions
What NDIS services does ermha365 offer?
We provide Supported Independent Living, Specialist Behaviour Support, and Support Coordination under the NDIS framework across Victoria and the Northern Territory.
How do you support multicultural communities?
We offer interpreters, translated resources, cultural sensitivity training for staff, and community engagement programs tailored to diverse cultural needs.
Is crisis support available after hours?
Yes, our Distress Support Service operates 24/7 through dedicated phone lines in Victoria and Darwin for immediate assistance.
Do you provide services outside metropolitan areas?
We deliver services in Darwin and regional Victoria, with plans to expand our reach across Australia within the next decade.
What makes ermha365 different from other providers?
Our focus on complex needs, human rights advocacy, and culturally competent care distinguishes us in supporting marginalised individuals.
