Business Details
14 Years
experience
Emergency
services
Trusted IT Services & Support in Melbourne
Marivel I.T. Services was established in 2012 by Director Richard Lee to address the IT needs of small and medium enterprises lacking in-house technical expertise. With over three decades of industry experience since the early 1990s, our team has worked with renowned organisations such as IBM, Qantas Airways, and Philips. We specialise in delivering enterprise-grade technology solutions tailored to small businesses at competitive rates. Our Microsoft-certified engineers provide comprehensive support for Windows-based systems, including desktops, servers, and network infrastructure.We serve businesses across Melbourne's city, eastern, northern, and western suburbs, offering onsite and remote assistance. Our consulting services help clients optimise technology through custom solutions aligned with their operational goals. We partner with leading brands like Cisco, HP, and Microsoft to ensure reliable, future-proof systems. Our mission remains focused on providing prompt, dependable IT support that minimises downtime and maximises productivity for local SMEs.
Services
Desktop Support
Network Support
Remote Support
IT Consulting
Windows Support
Details
- Year established: 2012
Highlights and features
- Microsoft-certified engineers with 30+ years industry experience
- Customised solutions for Melbourne SMEs at competitive rates
- Comprehensive support covering desktops, networks, and servers
- Partnerships with leading technology brands like Cisco and HP
- Proven track record with Melbourne businesses since 2012
What people say
Knowledgeable engineers
Prompt service
Reliable solutions
Expert Windows support
Professional consultants
Services
Desktop Support
We resolve Windows desktop and laptop issues including startup failures, malware infections, software conflicts, and performance problems. Our engineers ensure your workstations operate reliably with minimal downtime. Available for onsite visits or in-store repairs across Melbourne.
Network Support
Our Cisco-certified technicians diagnose and fix network infrastructure problems, ensuring seamless connectivity between devices and offices. We maintain and upgrade network systems to prevent disruptions for businesses in Melbourne's metropolitan areas.
Remote Support
We connect securely to your systems via internet to perform updates, troubleshoot software issues, and implement fixes outside business hours. This service suits businesses requiring urgent assistance without onsite visits across Melbourne.
IT Consulting
Our consultants assess your business processes to recommend optimal technology solutions. We develop custom strategies for data management, staff training, and infrastructure upgrades, working with existing providers for comprehensive IT solutions.
Windows Support
Specialising in Windows operating systems and server environments, we provide expert support for businesses relying on Microsoft infrastructure. Our certified engineers ensure stable, secure, and up-to-date Windows-based IT systems across Melbourne.
People
Richard Lee
Director
Founder and Director with 30+ years IT experience since the 1990s. Holds Bachelor of Engineering (Computer Systems) from UTS. Previously worked with IBM, Qantas Airways, and Philips. Specialises in strategic technology implementation for SMEs.
Questions
What IT services do you offer Melbourne businesses?
We provide desktop support, network maintenance, remote assistance, and technology consulting for Windows-based systems across Melbourne's metropolitan areas.
Do you support both businesses and home users?
Our primary focus is small to medium enterprises, though we also offer limited support for home computer systems.
What are your service hours?
Standard support Monday-Friday 8:30am-5:30pm, Saturday mornings by appointment. Emergency services available during operating hours.
Which Melbourne suburbs do you cover?
We service most city, eastern, northern, and western suburbs including Ringwood, Eltham, Sunbury, and Melton areas.
What payment methods do you accept?
Direct deposit and cheques for onsite services. Pre-paid support packages available through our online shop.
