Business Details
25 Years
experience
Emergency
services
Your Trusted IT Managed Service Partner in Melbourne & Hobart
At IT Strategic, we specialise in making IT solutions feel more human. With decades of experience as an outsourced IT Managed Service Provider, we serve as the trusted cyber security and information technology partner for hundreds of businesses, not-for-profit organisations, and startups across Melbourne, Hobart, and Australia. Our services include friendly, reliable, jargon-free, and scalable IT support, IT security, IT strategy, and emergency and managed IT services that enable businesses to confidently power on and power up. We prioritise proactive security measures, including 24/7 Managed Detection and Response (MDR) services, to protect clients from evolving cyber threats. Our team administers best-practice IT security using risk-based approaches aligned with NIST cyber security frameworks and the ACSC Essential Eight principles.We also provide tailored IT support agreements, cloud migration assistance, and strategic consulting to help businesses future-proof their technology infrastructure. As an ISO 9001:2015 certified organisation, we uphold rigorous quality management standards while delivering solutions that add long-term value. Our expertise spans hardware and software procurement, endpoint security, network management, and digital transformation consulting, ensuring clients receive comprehensive, customised IT solutions. We pride ourselves on simplifying complex technologies and empowering organisations to focus on growth while we handle technical complexities.
Services
IT Security Services
Managed IT Services
Cloud Migration
IT Strategy Consulting
Backup Solutions
Cyber Security Assessments
Remote Support
Endpoint Protection
Network Management
Digital Transformation
Details
- Year established: 2001
Highlights and features
- We have over 20 years of experience in IT Managed Services for Australian businesses.
- Our ISO 9001:2015 certification ensures rigorous quality management standards.
- We offer 24/7 Managed Detection and Response (MDR) cyber security services.
- We provide tailored IT support agreements aligned with business growth plans.
- Our team simplifies complex technologies with jargon-free, human-friendly solutions.
Associations and certifications
- ISO 9001:2015
Services
IT Security Services
Our IT Security Services protect businesses from evolving cyber threats using risk-based approaches aligned with NIST frameworks and the ACSC Essential Eight. We deploy advanced endpoint detection, firewalls, and 24/7 monitoring to identify vulnerabilities and initiate urgent patches. Our team conducts comprehensive assessments to tailor security plans that ensure compliance and business continuity for organisations of all sizes.
Managed IT Services
Managed IT Services provide scalable, proactive infrastructure management to ensure seamless technology operations. We offer remote and on-site support, emergency response, and customised service agreements to align with business growth. Our solutions include device management, software updates, and 24/7 helpdesk support, enabling clients to focus on core operations while we handle technical complexities.
Cloud Migration
Cloud Migration services help businesses transition email, data, and applications to secure cloud environments. We ensure seamless integration, data integrity, and ongoing support to maximise cloud benefits. Our experts optimise cloud infrastructure for scalability, collaboration, and cost-efficiency, supporting hybrid and remote work models with secure, accessible solutions.
IT Strategy Consulting
IT Strategy Consulting focuses on aligning technology with long-term business goals. We develop custom roadmaps for digital transformation, incorporating emerging technologies like AI and IoT. Our consultants assess current systems, identify growth opportunities, and implement solutions that enhance agility, security, and competitive advantage in evolving markets.
Backup Solutions
Backup Solutions ensure business continuity by safeguarding critical data through local and offsite storage. We implement automated, encrypted backup systems with rapid recovery capabilities to mitigate risks from breaches or system failures. Regular testing and monitoring guarantee data integrity and compliance with industry standards.
Questions
What IT services does IT Strategic offer?
We provide IT security, managed services, cloud migration, strategic consulting, backup solutions, and 24/7 emergency support for businesses across Australia.
Do you offer emergency IT support?
Yes, our 24/7 MDR service and emergency response team address critical IT issues outside regular hours with rapid resolution.
Are you ISO 9001 certified?
Yes, our Quality Management System is certified to ISO 9001:2015 standards for service excellence and continuous improvement.
How do you handle cloud migration?
We securely transition your data and applications to cloud platforms, ensuring minimal downtime and optimised performance with ongoing support.
What areas do you service?
We operate in Melbourne, Hobart, and provide remote support Australia-wide for businesses of all sizes.
Reviews (1)
Eamon Watters
Jan 04, 2020
Report
Thank you to Mo and the team for setting me up with a domain and Google account. The level of service and their attention to detail was more than I could have asked for.
