Business Details
22 Years
experience
Your Trusted Telecom Partner in Northcote
Established in 2004, we have grown into a trusted telecommunications provider serving businesses across Australia. Our focus remains on delivering reliable, tailored communication solutions that address the evolving needs of small to large enterprises. With a deep understanding of the challenges faced by Australian businesses, we prioritise innovation and service excellence. Our team has developed market-leading offerings such as ADSL2+ with a robust Service Level Agreement and advanced Multiline digital voice services. Backed by partnerships with Australia's largest network providers, we ensure our clients stay ahead of industry changes.Our commitment to Australian-based support guarantees expert assistance whenever needed. We continuously expand our product roadmap to introduce solutions that enhance business efficiency. From VoIP systems to unified billing, our services are designed to simplify telecommunications. With investments in future-proof fibre technology, we provide high-speed internet solutions for homes and businesses. Our expertise extends to relocating communication systems nationwide and streamlining group telecommunications for associations and franchises.
Services
Fibre Internet
VoIP Services
Business Mobile Plans
Hosted PBX
NBN Solutions
ISDN Services
Relocation Solutions
Unified Billing
Office Phone Systems
Technical Support
Details
- Year established: 2004
Highlights and features
- We offer 20 years of Australian telecommunications expertise
- Our services include market-leading Service Level Agreements
- Australian-based technical support available until 10pm weekdays
- We provide tailored solutions for businesses of all sizes
- Backed by partnerships with Australia's largest network providers
Services
Fibre Internet
Our fibre optic network delivers ultra-fast internet speeds up to 1Gbps for residential and business use. Available in Elwood and surrounding areas with unlimited data plans starting at $99.95/month. Future-proof technology ensures consistent performance for streaming, cloud services, and business operations.
Hosted PBX
Cloud-based phone systems with advanced features for businesses of all sizes. Includes call routing, voicemail, and integration with existing infrastructure. Backed by Australian-based support and designed for reliability with 99.9% uptime SLA.
Business Mobile Plans
Tailored mobile solutions for business communication needs. Offers flexible plans with nationwide coverage and integration options with fixed-line services. Designed to maintain productivity for remote workers and field teams.
Relocation Solutions
Specialist services for relocating business communications infrastructure. Supports seamless transitions for local moves or nationwide relocations. Includes number portability and system configuration to maintain business continuity.
Unified Communications
Integrated communication platforms combining voice, video, messaging, and collaboration tools. Simplifies management through single-account billing and centralised control. Enhances productivity for distributed teams and growing businesses.
Questions
What areas do you service?
We currently service Elwood, St Kilda Road, and Queens Road areas with plans for further expansion. Business clients Australia-wide can access our telecom solutions.
Do you offer 24/7 technical support?
Technical support is available Monday-Friday 8am-10pm, Saturday 9am-6pm, and Sunday 9am-5pm. Emergency outages are prioritised outside these hours.
What internet speeds are available?
Residential fibre plans offer 100/100 Mbps, 300/300 Mbps, and 1000/1000 Mbps options. Business-grade NBN solutions with custom speeds are also available.
Can I keep my existing phone number?
Yes, we support number portability for most standard Australian phone numbers during service transitions.
Do you provide hardware?
We offer compatible routers and phones for purchase. Bring your own device options are available with technical specifications provided.
What payment options exist?
Payments can be made through our online portal using major credit cards. Direct debit arrangements are available for business clients.
Reviews (1)
Wu Xavier
Jul 30, 2018
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This company is very bad services. When I want to cancel the account and sent the cancellation form. They are still keep charging the monthly fee from my bank account and not response the emails. No recommend to use it.
