Business Details
30 Years
experience
Your Trusted IT Support Partner in Glenroy
H&M Professional Computers has been delivering professional IT support to businesses and households in Melbourne's Northern suburbs for over two decades. Established in 1996, we combine certified expertise with tailored solutions to address complex technology challenges across diverse industries including healthcare, legal services, hospitality, and construction. Our team of experienced consultants and engineers prioritises clear communication and proactive problem-solving, ensuring clients understand both technical challenges and implemented solutions.We maintain a value system focused on adaptive, affordable, and advisory services that deliver measurable business outcomes. Our partnerships with leading technology providers enable turnkey solutions, while our commitment to continuous learning ensures we stay at the forefront of industry advancements. With thousands of satisfied clients, we remain dedicated to making technology work effectively for our customers.
Services
Managed IT Support
Cyber Security
Software Development
Cloud Services
Hardware Support
Networking Solutions
Data Backup
Website Development
Email Migration
POS Systems
Details
- Year established: 1996
Highlights and features
- 20+ years of local IT support experience since 1996
- Certified professionals with industry-specific expertise
- Affordable solutions tailored to client budgets
- Proven track record across diverse sectors including healthcare and legal
- Comprehensive services covering complete IT lifecycle
What people say
Quick diagnosis
Professional assistance
Cost-effective solutions
Data recovery success
Knowledgeable staff
Services
Managed IT Support
Our managed IT support ensures continuous system performance through remote monitoring, security updates, and proactive maintenance. We handle patch management, server monitoring, and automated backups to prevent downtime while maintaining data integrity. Our team provides both business and home IT solutions with customised service plans that include cybersecurity measures and network optimisation.
Cyber Security
Comprehensive cyber security services include firewall management, endpoint protection, and security awareness training. We conduct vulnerability assessments and implement custom security frameworks to protect against malware, phishing, and data breaches. Our solutions cover email security, threat detection systems, and regular security audits to maintain compliance with industry standards.
Software Development
We develop custom software solutions including websites, mobile applications, and enterprise systems. Our services cover e-commerce platforms, CRM integration, and cloud-based applications with full lifecycle support from concept to deployment. We specialise in creating scalable digital solutions that align with business growth strategies and operational requirements.
Cloud Management
Our cloud management services facilitate secure migration to platforms like AWS and Azure while maintaining data protection. We configure cloud storage solutions, implement hybrid cloud systems, and provide ongoing support for cloud-based operations. Our approach ensures seamless integration with existing infrastructure while optimising performance and cost-efficiency.
Data Backup
We implement automated backup systems across onsite and cloud environments to protect critical business data. Our disaster recovery plans include regular system snapshots, secure storage protocols, and rapid restoration procedures. This ensures business continuity in case of system failures, cyber attacks, or accidental data loss through verified recovery processes.
Questions
What IT services do you offer for small businesses?
We provide managed IT support, cybersecurity solutions, network setup, cloud migration, and software development tailored to small business needs.
Do you support both Mac and PC systems?
Yes, our technicians handle repairs, upgrades, and maintenance for both Mac and PC platforms including hardware and software issues.
Can you help with data recovery from damaged devices?
We specialise in data recovery from formatted Mac devices and other storage media with high success rates for critical data retrieval.
Are your services available outside Glenroy?
We service all Northern Melbourne suburbs including Craigieburn, Epping, and Tullamarine with onsite and remote support options.
Do you offer after-hours emergency support?
Our standard hours are Monday-Saturday, with emergency remote assistance available outside these times for critical system failures.
What cybersecurity measures do you recommend?
We implement firewall protection, email security systems, regular vulnerability assessments, and staff training programs to prevent cyber threats.
Reviews (4)
Khaled Kassab
Dec 09, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Excellent service, we use these guys for my business all IT needs, they are really reliable and pros.
Excellent service, we use these guys for my business all IT needs, they are really reliable and pros.
Vijay Singh
Jul 28, 2021
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This is a belated review, as I went to H&M Professional Computers about 4 months ago to upgrade my newly purchased laptop. The fact that I'm writing this 4 months on from my visit speaks volumes about the lasting impression their excellent service left on me; service that I'm continuing to enjoy, with my laptop running perfectly. Steve did such a quick, professional job with the fix and with an easy and friendly manner. They will certainly be my go-to for all I.T. needs in future.
N. Hatton
May 05, 2021
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Thank you so much Steve for helping me with my laptop. Wonderful service, professional and good price! Really happy with your service.
Joy Sheridan
Apr 28, 2021
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I recently went to H&M Professional Computer Services in Glenroy. I must admit I am normally very dubious regarding repair services and I will admit I was quite concerned about the possible cost and time required for repairs . I am a teacher and need my computer on a daily basis. The problem was promptly diagnosed. I was very impressed with Steve and the team. Although I had to wait for a new screen to be delivered, Steve lent me a temporary screen while the actual new screen was being ordered. Exceptional customer service. I highly recommend this friendly, accomodating team who pride themselves
