Business Details
18 Years
experience
Emergency
services
Your Trusted IT Repair Partner in Melbourne
One Call Computer Services has been delivering high-quality onsite computer repairs for over 15 years. As a sole operator, we prioritise direct technician-client communication and maintain 100% customer satisfaction through consistent, personalised service. Our technician holds a Bachelor of Computer Systems degree and has resolved complex IT issues since 2002, building trust through word-of-mouth referrals. We guarantee no call-out fees within 10km, offer flexible scheduling including after-hours service, and provide free advice for ongoing customer support.Our approach eliminates contractor reliance, ensuring the same experienced professional handles every repair. We specialise in Apple and Windows systems, data recovery, network security, and device setup while maintaining competitive hourly rates. Our reputation for zero complaints and transparent pricing has solidified our position as a trusted local service provider in Melbourne's Northern Suburbs.
Services
Computer repairs
Virus removal
Data recovery
Network setup
Device migration
Email configuration
Hardware upgrades
Smart TV setup
Details
- Year established: 2008
Highlights and features
- 15+ years of local computer repair experience
- Same skilled technician for every service visit
- No call-out fees within 10km radius
- No fix no charge guarantee applies
- Direct technician communication without contractors
What people say
Reasonable price
Honest work
Convenient service
No complaints
Repeat customers
Services
Computer repairs
We diagnose and fix hardware and software issues for desktops, laptops, and all-in-one systems. Our technician resolves blue screens, startup failures, overheating, and performance problems using genuine parts. Business clients benefit from rapid onsite response to minimise downtime.
Virus removal
Our security experts eliminate viruses, spyware, and adware from infected devices. We implement protective measures including firewall configuration and security software installation. Customers receive education on safe browsing practices to prevent future infections.
Data recovery
We recover lost files from failed hard drives, SSDs, and storage devices. Our tools retrieve data from formatted drives and corrupted systems. Critical business data is prioritised with same-day recovery options available for urgent cases.
Network setup
We configure secure home and business networks with optimal WiFi coverage. Services include router setup, network security implementation, and wired connection solutions. Businesses receive ongoing network monitoring and maintenance packages.
Device migration
We transfer data between devices including computers, smartphones, and tablets. Our service includes setting up new devices, transferring files, and configuring email accounts. Customers receive training on new device features and functions.
People
William
Owner Technician
Certified IT professional with Bachelor of Computer Systems degree and 15+ years local experience. Specialises in onsite repairs, network security, and data recovery while maintaining direct client relationships.
Questions
Do you offer same-day computer repairs?
Yes, we aim to provide same-day service for urgent repairs within our 10km service area.
What areas do you service?
We cover Melbourne's Northern Suburbs including Reservoir, Epping, Coburg, and surrounding areas.
Is there a service fee for diagnostics?
No charge for diagnostics if we perform repairs. $50 fee applies if equipment cannot be repaired.
Do you service both Mac and Windows computers?
Yes, we repair all Apple and Windows computer systems including desktops and laptops.
Can you help with network security setup?
Yes, we configure secure WiFi networks with encryption and firewall protection for homes and businesses.
What payment methods do you accept?
We accept cash, bank transfers, and major credit cards for completed repair services.
