Business Details
28 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Funeral Directors in Mackay & Whitsundays
Whitsunday Funerals is a family-owned business with over 50 years of combined experience in providing compassionate funeral services across Mackay, Proserpine, and Bowen. Founded on principles of integrity and transparency, we specialise in creating personalised tributes that reflect the unique lives of loved ones. Our team offers 24/7 support, guiding families through every step of the funeral planning process with empathy and professionalism.We prioritise affordability without compromising quality, ensuring no hidden costs and offering innovative solutions like online donation platforms. As the only family-owned funeral home in the region, we combine local knowledge with a commitment to respecting diverse customs and beliefs, making us a trusted choice for families during their most difficult times.
Services
Burial Service
Cremation Service
Memorial Service
Prepaid Funerals
Personalised Funerals
Keepsake Orders
Death Registration
Live Streams
Funeral Costs
Funeral Notices
Details
- Year established: 1998
Highlights and features
- Family-owned with over 50 years of combined funeral service experience
- Transparent pricing with no hidden costs
- 24/7 availability for immediate support
- Personalised services respecting diverse customs and beliefs
- Innovative online donation platform for funeral costs
What people say
Compassionate and professional
Transparent pricing
Personalised services
24/7 support
Innovative solutions
Services
Burial Service
Our burial services include chapel or graveside ceremonies followed by interment at a cemetery of your choice. We provide teak coffins, memorial books, and death certificates, with optional hearse transportation. Our team ensures a dignified and respectful process, guiding families through every step while accommodating personal preferences and cultural traditions.
Cremation Service
Choose from direct cremation or cremation with a committal service. We offer natural coffins, death certificates, and necessary documentation. Our low-volume cremator ensures ashes are 100% those of your loved one, with options to include personal belongings. Families may attend the cremation process for added closure.
Memorial Service
Celebrate a loved one's life with a memorial service featuring ashes, a memorial book, and clergy or celebrant involvement. Services can be held in our chapels or a location of your choice, with AV facilities for photos and music to personalise the tribute.
Prepaid Funerals
Secure your funeral arrangements in advance with our prepaid plans. This service allows you to outline preferences and alleviate financial burden on loved ones, ensuring your wishes are respected while providing peace of mind through transparent, fixed-cost planning.
Personalised Funerals
Tailor every detail to reflect the unique life of your loved one. From venue selection to music and keepsakes, our team works closely with families to create meaningful, one-of-a-kind ceremonies that celebrate individuality and personal legacy.
People
Simon Law
Co-Owner & Funeral Director
With over 50 years of experience, Simon has dedicated his career to compassionate funeral service. Starting at age 15, he brings deep expertise in arranging burials, cremations, and memorials, ensuring families receive support tailored to their needs.
Kayleen Law
Co-Owner & Funeral Director
Kayleen co-owns Whitsunday Funerals with Simon, combining empathy and professionalism. Her focus on transparent pricing and family-centred care ensures families feel supported during difficult times, with a commitment to community values and service excellence.
Questions
What types of funeral services do you offer?
We offer burial services, cremation services, memorial services, prepaid funerals, and fully personalised options tailored to your preferences.
Are your prices transparent?
Yes, we are the only local funeral home to advertise prices, ensuring no hidden costs with options like direct cremation from $3,350.
Do you provide 24/7 support?
Yes, our team is available 24 hours a day, seven days a week to assist with immediate needs or inquiries.
Can I personalise a funeral service?
Absolutely. We specialise in creating custom tributes, including unique venues, music, photos, and keepsakes to reflect individual lives.
Do you serve areas outside Mackay?
We service Mackay, Proserpine, Bowen, and Sarina, with funeral homes in each location for local convenience.
Is online donation available?
Yes, we offer Australia's first online donation platform to help families with funeral costs or support meaningful causes in memory of loved ones.
Reviews (4)
Rhonda Wellsmore
Aug 28, 2021
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We cant thank Whitsunday Funerals Mackay enough for the outstanding service, assistance and patience in a difficult time. A lovely group of young people who respectfully enabled Dads life to be celebrated in the fashion he would have liked. Our family have no hesitation in recommending Whitsunday Funerals Mackay particularly if you have something unique in mind.
Professional, kind and caring.
Rhonda Wellsmore and family
Professional, kind and caring.
Rhonda Wellsmore and family
Rivka
May 16, 2021
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Family owned family honoured !!! When you walk through the doors of Whitsunday Funerals - assurance is the first thing you will see. Assurance and support that things will be taken care of and things will be ok! The gentle caring attitude of the staff at Whitsunday funerals is nothing less than embracing! The care to detail, the quality of the work, the respect for you and your loved ones... Its not just a business to them, its an extension of who they are! When you gift your loved one to them to take care of , they are treated and respected as One of their own too! Every staff
Jeff Manzelman
Jan 22, 2020
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Whitsunday funerals were incredible with the funeral of our daughter. They ( Nathan and staff ) were so helpful and respectful of all of our wishes and made the most difficult time in our lives easier to deal with. We went to all funeral homes before we chose them, this made our decision very easy, they had the best prices and had wonderful facilities which were miles above the rest.
Donna Lane
Dec 01, 2019
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This funeral home went above and beyond and have been the most respectful and polite and conducted the service to exactly Allan's wishes. Thank you.
