Business Details
18 Years
experience
Emergency
services
Reliable IT Services in Melbourne
Established in 2008, CKP Computers has been delivering premium IT sales and support solutions to Melbourne households and businesses. Our team, led by industry veterans Cary and Kyle Pichler, combines over 20 years of technical expertise with a client-centric approach to ensure minimal downtime and maximum operational efficiency. As an authorised service partner for HP/Compaq and Acer, we offer comprehensive hardware and software solutions, including cloud backup systems, network configurations, and on-site repairs.Our commitment to excellence is demonstrated through our 24/7 monitoring services, proactive maintenance programs, and community involvement with organisations like the Royal Children's Hospital. We prioritise transparent communication, fair pricing, and tailored technology solutions that align with each client's unique requirements.
Services
Managed IT Services
Hybrid-Cloud Backup
Computer Repairs
Network Configurations
Data Recovery
Details
- Year established: 2008
Highlights and features
- 20+ years of combined IT industry experience with certified technicians
- Authorised HP/Compaq and Acer service partner with specialist knowledge
- 24/7 proactive monitoring and emergency response capabilities
- Customised technology solutions tailored to individual business needs
- Community-focused business supporting local charities and initiatives
Associations and certifications
- HP Accredited Platform Specialist
- Acer Authorised Service Partner
- HP Support Certified Industry Standard Server Solutions
What people say
Prompt service
Fantastic results
Highly recommend
Expert knowledge
No business downtime
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance for business systems. With 24/7 health checks, patch management, and proactive support, we ensure minimal downtime through early issue detection. Businesses receive monthly reports and immediate remote or onsite assistance when required.
Hybrid-Cloud Backup
This solution combines cloud and on-site storage for comprehensive data protection. Military-grade encryption secures backups in world-class data centres, with rapid recovery available anytime. The system protects against hardware failures, ransomware, and natural disasters through automated, consistent backup routines.
Computer Repairs
We offer prompt on-site repairs for desktops, laptops, servers, and printers. Our certified technicians handle hardware failures, virus removal, and data recovery. Emergency services restore critical systems within hours, with competitive pricing that often beats major retailers.
Network Configurations
Our team implements secure wired and wireless networks tailored to business requirements. Services include server installations, point-of-sale configurations, and network monitoring. We ensure reliable connectivity for devices ranging from basic workstations to complex business systems.
Data Recovery
Specialised recovery services extract data from damaged storage devices, including hard drives, memory cards, and phones. We handle physical damage, file corruption, and accidental deletion scenarios. Urgent cases receive same-day attention to prevent business disruption.
People
Cary Pichler
Director
With over 20 years in IT, Cary specialises in business continuity solutions and cloud backup systems. He leads technical operations while maintaining direct client relationships, ensuring prompt service delivery and custom technology solutions for Melbourne businesses.
Kyle Pichler
Director
Co-director Kyle manages hardware solutions and service partnerships. His expertise in HP and Acer systems ensures quality repairs and installations. Kyle focuses on maintaining the company's technical certifications and community engagement initiatives.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cloud backup solutions, network monitoring, and 24/7 technical support tailored to small business needs.
Do you provide emergency computer repairs?
Yes, we offer urgent repair services with same-day response for critical business systems and data recovery situations.
Are you an authorised service provider?
We are an authorised service partner for HP/Compaq and Acer, with specialist certifications for their hardware and software solutions.
What areas do you service?
We cover Melbourne's eastern suburbs including Rowville, Box Hill, Ringwood, Belgrave, and surrounding areas.
How does your cloud backup solution work?
Our hybrid-cloud system automatically secures data using military-grade encryption, combining on-site and cloud storage for rapid recovery during outages.
Can you help with network setup and maintenance?
We handle complete network solutions including wired/wireless configurations, server installations, and ongoing monitoring for business continuity.
Reviews (4)
Peter Rumble
Jun 13, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Cary was very professional and courteous at all times. I highly recommend him to anyone who needs help with an IT problem.
Cary was very professional and courteous at all times. I highly recommend him to anyone who needs help with an IT problem.
Madeline Townsend
Jun 12, 2019
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Excellent service and great prices. Was successfully able to recover data from corrupt drive. Cary is friendly, polite and very kind. His work is very timely and he is very easy to deal with
Matty Slug
Jan 20, 2017
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We Needed a Laptop Power Socket Repair. Absolute Great Pricing, Value and very friendly service. We recommend CKP Computers for all your Computer Repair Needs!
John Millar
Jan 19, 2017
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Cary and his team looks after all of our computer, printer, scanner and IT needs for our home and business. If you want great value, fabulous service and someone who wont try and confuse you with tech jargon then Cary Pichler and his team are the best
