Business Details
Emergency
services
Trusted IT Support and Computer Repair Services in Mooroolbark
We are dedicated computer support professionals committed to maintaining the optimal performance of your computer systems and hardware. Our personalized, hands-on approach ensures your technology remains in peak condition, whether at your home, office, or through remote support. Backed by a No Fix, No Fee Guarantee and 14-day Satisfaction Guarantee, we prioritise customer peace of mind. Our services span weekdays until 9pm, weekends, and after-hours support across Mooroolbark, Ringwood, Croydon, and Lilydale.We treat every client as family, offering tailored solutions for desktops, laptops, tablets, printers, networks, and security systems. With expertise in data recovery, antivirus protection, email configuration, and system training, we deliver reliable IT solutions for both personal and business needs. Our local focus ensures prompt service while maintaining technical excellence across all repairs and consultations.
Services
Computer Repair
Data Backup
Network Setup
Virus Removal
Email Configuration
Device Training
Printer Support
Hardware Diagnostics
Highlights and features
- We offer 14-day satisfaction guarantee on all repairs
- Our technicians provide hands-on training for all devices
- We service major brands including Apple, Dell, HP and Acer
- Available 7 days including after-hours for urgent needs
- Specialise in complete system security and data protection
Services
Computer Repair
Specialised diagnostics and repair for desktops and laptops. Addressing hardware failures, software issues, and performance optimisation. Technicians handle all major brands including Apple, Dell, HP and Acer with same-day service options available.
Data Backup
Comprehensive backup solutions combining onsite and offsite storage. Experts recover lost files from damaged drives while implementing preventive systems. Services include cloud integration and disaster recovery planning for personal and business clients.
Network Setup
Complete home and office network configuration including routers, modems, and wireless systems. Technicians optimise connections for multiple devices, resolve interference issues, and implement security protocols to protect sensitive data across all connected equipment.
Virus Removal
Advanced malware detection and removal using industry-leading tools. Service includes system health checks, security patching, and client education on safe browsing practices. Technicians eliminate spyware, ransomware, and other malicious software affecting performance and privacy.
Email Configuration
Professional email account configuration across devices including desktops, smartphones, and tablets. Support covers major platforms like Gmail, Outlook, and Yahoo. Technicians also assist with archive migration and resolving connectivity issues across multiple devices.
Questions
What areas do you service?
We cover Mooroolbark, Ringwood, Croydon, Lilydale and surrounding eastern suburbs of Melbourne with both onsite and remote support options.
Do you offer after-hours support?
Yes, our technicians are available weekdays until 9pm and weekends 10am-5pm for urgent computer issues and repairs.
What payment options are available?
We accept cash, EFTPOS, and major credit cards for all repair and support services at our Mooroolbark location.
Are your technicians qualified?
Our team holds current certifications in computer hardware and network support with extensive experience across Windows, macOS, and Linux systems.
What guarantees apply to repairs?
All work includes our 14-day Satisfaction Guarantee and No Fix, No Fee policy for complete peace of mind.
Reviews (5)
Jodie Le Cras
Jan 02, 2022
Report
Positive:Professionalism
fixed my computer in 20 minutes fantastic service definitely will be recommending to family and friends
fixed my computer in 20 minutes fantastic service definitely will be recommending to family and friends
Fat & Skinny Catering
Apr 15, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
Thank you Ali. Your prompt, efficient and friendly service made losing access to my computer sooooo much less stressful. You fixed my problem quickly and professionally, and I really appreciated that. Cheers, Naomi
Thank you Ali. Your prompt, efficient and friendly service made losing access to my computer sooooo much less stressful. You fixed my problem quickly and professionally, and I really appreciated that. Cheers, Naomi
Maickel Rodriguez
Jan 17, 2021
Report
Hello guys. I contacted Ali from IT Trust Solutions because my gaming PC had crashed. He got with the problem and solved it in less than two hours. His response was very quickly. Additionally, since I was a first-time customer, he also gave me a discount. I was doubly happy. My computer is running very good again, and I saved some money. I highly recommend his service.
Jackie Mackay
Dec 03, 2020
Report
Positive:Professionalism,Quality,Responsiveness,Value
Ali came on time at short notice and got me up and running. Even helped again next day by remote connection with a related query at no extra charge. Very helpful.
Ali came on time at short notice and got me up and running. Even helped again next day by remote connection with a related query at no extra charge. Very helpful.
Pooya Daneshvar
Oct 05, 2020
Report
I had some problems with my computer system and also my wife's laptop twice. Considering the Corona virus isolation I was not able to take my PC anywhere . They gave me remote services in short time. Best quality ever had with reasonable cost. And I was drinking my coffee on my bed while they finish their job. Highly recommended.
