Business Details
Emergency
services
Reliable IT Support & Managed Services in Melbourne
Falkan Consulting specialises in delivering tailored IT support services to small and medium-sized businesses across Melbourne and regional Australia. Our certified IT professionals combine technical expertise with a client-centric approach, ensuring businesses receive solutions that align with their unique operational needs. With a focus on innovation, we leverage cutting-edge technology to optimise IT infrastructure, from cloud migrations to network security. Our commitment to proactive maintenance and 24/7 monitoring minimises downtime, while customised workflows enhance efficiency.Backed by decades of collective experience, we prioritise transparency, reliability, and long-term partnerships, enabling clients to focus on growth without technological constraints. Our teams dedication to continuous research ensures clients benefit from the latest advancements, including secure cloud platforms and disaster recovery systems. Recognised for exceptional service, we pride ourselves on building trust through authentic communication and measurable outcomes.
Services
Helpdesk
Managed Services
Cloud Services
Deployment Services
Consultation
IT Support & Maintenance
Office 365 Solutions
Remote Support
Network Monitoring
Preventative Maintenance
Highlights and features
- Certified IT professionals with expertise in cloud and network systems
- Customised solutions tailored to unique business requirements
- 24/7 network monitoring and emergency response services
- Proven track record supporting Melbourne-based and national clients
- Transparent pricing with a focus on cost-effective IT management
What people say
Rare company
Authentic people
Passionate about resolving issues
No hidden fees
Excellent technicians
Services
Managed Services
Falkan Consulting delivers end-to-end managed IT services, ensuring your systems operate efficiently with minimal downtime. Our proactive monitoring, preventative maintenance, and rapid corrective actions safeguard business continuity. Certified technicians customise solutions to align with your operational goals, providing scalable support for growing businesses.
Cloud Services
Secure cloud infrastructure and virtual servers optimise scalability and accessibility for businesses. Falkan Consulting implements VMware-based platforms, offering cost-efficient resource allocation and centralised management. Our cloud services enhance collaboration, data security, and disaster recovery capabilities for organisations of all sizes.
Helpdesk Support
Our Australian-based helpdesk provides tiered remote assistance for hardware, software, and network issues. Available via toll-free numbers, we resolve problems through remote access or dispatch local technicians. This ensures rapid response times and minimal disruption to daily operations.
Deployment Services
Falkan Consulting offers project-based IT deployments, starting with strategic consultations to define requirements. We manage hardware configuration, software integration, and system upgrades, ensuring solutions align with current and future business needs while optimising cost efficiency.
Office 365 Solutions
We specialise in Office 365 migrations and support, enabling businesses to leverage secure email, cloud storage, and collaboration tools. Our services include workflow customisation, data encryption, and scalability to adapt to evolving organisational demands.
People
Nigel Harbridge
General Manager
Nigel Harbridge leads Falkan Consulting with over 20 years of IT management experience. His client-first approach prioritises transparent communication and tailored solutions, earning recognition for exceptional service delivery in the Australian IT sector.
Randika Wijesinghe
Data Management Coordinator
Randika Wijesinghe manages data systems at Falkan Consulting, leveraging expertise in cloud infrastructure and IT optimisation. His work focuses on enhancing data security and operational efficiency for clients across diverse industries.
Questions
What IT services does Falkan Consulting offer?
We provide managed IT services, cloud solutions, network monitoring, helpdesk support, and customised technology consultations for small to medium businesses.
Do you support businesses outside Melbourne?
Yes, while based in Melbourne, we deliver IT services to clients across Australia through remote support and local service agents.
How do you handle emergency IT issues?
Our 24/7 network monitoring and corrective maintenance team respond promptly to critical faults, with on-site support available nationwide.
What are the benefits of your cloud services?
Secure virtual servers, centralised management, and scalable solutions reduce costs while improving accessibility and data protection for your business.
Can you assist with Office 365 migrations?
Yes, we offer tailored Office 365 deployment, including secure email, collaboration tools, and disaster recovery for seamless transitions.
Reviews (2)
Nick Bowring
Nov 08, 2020
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Couldn't speak more highly of Nigel and Falkan for all your IT services needs. We have been working with Nigel for some time now and I am always impressed with his service and knowledge, its second to none ! Also, extremely fair and well priced. Would recommend Falkan above any other IT company we have dealt with over many years. Thanks Nigel.
Randika Wijesinghe
Jun 27, 2019
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I have written only a very small number of reviews on Google and when I do, it is because I am highly disappointed or, completely blown away. In this case, it is the latter. In an industry full of sharks, companies like Falkan Consulting are rarer than Californium ($27 Mil per gram) . Nigel Harbridge (GM) at Falkan is one of the most authentic people I have worked with in my entire career and his attitude towards his customers is a breath of fresh air. This is a company that genuinely cares about their customers. They do not see dollar bills when they look at their customers but rather see people
