Business Details
8 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in Melbourne
Computer Repair Onsite (CROS) is a locally owned and operated Melbourne-based business dedicated to providing high-quality, affordable computer repair and IT support services. With over 50 years of combined experience in the technology sector, our team of certified technicians specialises in resolving both basic and complex computer issues for home users and small businesses. We pride ourselves on using genuine OEM replacement parts, offering same-day service, and delivering solutions directly to your doorstep. Our expertise spans Windows, Mac, and tablet repairs, data recovery, network setup, and cybersecurity.Backed by a reputation for reliability and transparency, we guarantee customer satisfaction through prompt service, clear communication, and no hidden fees. Operating from two convenient locations in Malvern East and Burwood, we serve Melbourne's densely populated areas with flexible appointment options, including after-hours and weekends. Our commitment to excellence has earned us over 172 satisfied customers and 119 Google reviews, reflecting our dedication to resolving technical challenges efficiently and professionally.
Services
Mac Repair
PC Repair
Data Recovery
Network Setup
Virus Removal
Tablet Repair
Hardware Upgrade
Remote Support
Details
- Year established: 2018
Highlights and features
- We offer same-day computer repair services across Melbourne
- Our team provides on-site support for all major computer brands
- Flexible appointment options including after-hours and weekends
- We use only genuine OEM replacement parts for all repairs
- Backed by over 50 years of combined technical expertise
What people say
Quick and professional
Same day service
Genuine parts used
Competitive pricing
Knowledgeable staff
Services
Mac Repair
Specialised Mac repair services covering iMacs, MacBook Air, and MacBook Pro models. Our certified technicians handle water damage, screen replacements, logic board repairs, and software issues using genuine Apple components. We offer same-day service for most repairs and provide comprehensive diagnostics to identify both immediate and potential future issues. Our micro-soldering expertise ensures even complex chip-level repairs are completed efficiently while preserving data integrity.
PC Repair
Comprehensive PC repair services for desktops and laptops of all major brands. We resolve hardware failures, software conflicts, and performance issues including blue screen errors, overheating, and RAM problems. Our technicians perform on-site diagnostics and repairs using branded replacement parts, with options for data backup and system upgrades. From simple virus removal to complex motherboard repairs, we ensure minimal downtime with most issues resolved within 24 hours.
Data Recovery
Professional data recovery and backup solutions for failed hard drives, SSDs, and storage devices. Our specialists use advanced tools to retrieve lost files from physically damaged drives or corrupted systems. We offer both on-site and lab-based recovery options with strict confidentiality protocols. For businesses, we implement custom backup strategies including cloud solutions to prevent future data loss and ensure business continuity.
Network Setup
Complete network installation and optimisation services for home and small business environments. We configure secure wireless networks, troubleshoot connectivity issues, and optimise signal strength for multi-device environments. Our technicians specialise in resolving interference problems, setting up VoIP systems, and implementing cybersecurity measures. We also provide ongoing network maintenance packages to ensure consistent performance and security updates.
Virus Removal
Advanced virus, malware, and ransomware removal services using industry-leading detection tools. Our technicians perform deep system scans to identify and eliminate threats while preserving critical data. We implement protective measures including firewall configuration and real-time monitoring to prevent future infections. For businesses, we offer comprehensive cybersecurity audits and staff training programs to mitigate risks associated with phishing and social engineering attacks.
Questions
Do you offer same-day computer repair services in Melbourne?
Yes, we provide same-day computer repair services across Melbourne for most common issues including hardware failures, software problems, and virus removal.
Can you repair both Mac and PC devices?
Yes, our technicians are certified to repair both Mac and PC devices including laptops, desktops, and tablets from all major brands.
Do you provide data recovery services?
Yes, we offer professional data recovery services for failed hard drives, SSDs, and storage devices with both on-site and lab-based options.
Are your technicians certified and experienced?
Yes, our team consists of certified technicians with over 50 years of combined experience in computer repair and IT support services.
What payment methods do you accept?
We accept cash, credit card, and bank transfer payments for all our computer repair and IT support services.
Do you offer after-hours or weekend appointments?
Yes, we offer flexible appointment times including after-hours and weekends to accommodate our customers' busy schedules.
Reviews (3)
Reece Lane
Dec 12, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
In a complete panic about loosing data off my laptop after spilling coffee on it. Moon did an awesome job at turning around a data recovery onto external hard drive in just over 24 hours. Thanks my guy!
In a complete panic about loosing data off my laptop after spilling coffee on it. Moon did an awesome job at turning around a data recovery onto external hard drive in just over 24 hours. Thanks my guy!
Max Procter
Nov 20, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I received good and efficient s'ervice from pleasant personnel
I received good and efficient s'ervice from pleasant personnel
Don Moss
Oct 08, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Wonderful team...they fixed my precious 12 years old computer and made it work.
Wonderful team...they fixed my precious 12 years old computer and made it work.