Business Details
14 Years
experience
Emergency
services
Expert IT Support & Computer Repairs in Melbourne
Fix My Tech was founded on the principle of delivering exceptional customer service, rapid response times, and expert technical advice. With over a decade of experience serving Melbourne residents and businesses, our team of skilled technicians specialises in resolving complex IT challenges with precision and efficiency. We offer same-day repairs for hardware and software issues, on-site support for home and business networks, and proactive managed IT services to minimise downtime. Our commitment to transparency ensures clients receive clear cost breakdowns before any work begins, while our post-repair follow-ups guarantee long-term satisfaction. Backed by 101 Google reviews averaging 4.9 stars, we combine technical expertise with a personalised approach, tailoring solutions to individual usage patterns.Whether addressing urgent networking problems, performing data recovery, or optimising system performance, our technicians prioritise client education to empower informed technology decisions. Our dedication to community service extends to student discounts, eco-conscious e-waste recycling guidance, and remote support options for added convenience.
Services
Computer Repair
Data Recovery
Network Setup
Virus Removal
Cloud Backup
Hardware Upgrades
Email Configuration
On-site Support
Managed IT Services
Wi-Fi Troubleshooting
Details
- Year established: 2012
Highlights and features
- We offer same-day computer repairs with transparent pricing
- Our team includes certified technicians with 10+ years' experience
- We provide on-site technical support across Melbourne suburbs
- We guarantee no hidden fees or unexpected charges
- We deliver post-repair follow-up for long-term satisfaction
What people say
Same-day repairs
Knowledgeable technicians
Transparent pricing
Excellent communication
Reliable solutions
Services
Computer Repair
Our computer repair service addresses hardware failures, software issues, and system optimisation for both Windows and Mac platforms. Technicians perform diagnostics to identify problems with components like motherboards, power supplies, and storage drives. We replace faulty parts, remove viruses, and upgrade systems to improve performance. The service includes post-repair testing to ensure functionality and comes with a satisfaction guarantee. Our Melbourne-based team handles both desktop and laptop repairs with transparent pricing.
Data Recovery
Specialising in retrieving lost data from damaged storage devices, our data recovery service handles hard drive failures, accidental deletions, and system crashes. We use advanced tools to recover documents, photos, and business-critical files from most storage media. The process includes assessment, recovery attempts, and secure data transfer to replacement drives. Our technicians prioritise data integrity while minimising further damage risks. This service is available for both personal and business clients across Melbourne.
Network Setup
We provide comprehensive network configuration services for home and business environments. This includes router setup, Wi-Fi optimisation, network security configuration, and wired/wireless integration. Our technicians ensure stable internet connections, optimise signal strength, and implement security protocols to protect against unauthorised access. The service covers both initial installations and troubleshooting existing network issues. Clients receive guidance on network management and maintenance best practices.
Virus Removal
Our virus removal service eliminates malware, ransomware, and other malicious software from infected systems. Technicians perform deep scans to identify threats, remove harmful code, and restore system functionality. The process includes security patching to prevent future infections and recommendations for ongoing protection. We handle both personal computer infections and business network security breaches, with post-cleanup verification to ensure complete threat elimination.
On-site Support
Available across Melbourne suburbs, our on-site support service brings expert technical assistance directly to clients' locations. This includes hardware repairs, software troubleshooting, network configuration, and system maintenance at homes or businesses. Technicians carry essential tools and replacement parts for immediate fixes. The service offers flexible scheduling, including emergency call-outs, with clear communication about arrival times and service scope before commencement.
People
Uriel
Founder & Lead Technician
With over a decade of IT experience, Uriel established Fix My Tech to combine technical excellence with exceptional customer service. He specialises in complex system repairs, network optimisation, and business IT solutions. Known for his transparent communication and problem-solving approach, Uriel often handles urgent cases requiring immediate attention. His expertise extends to both hardware diagnostics and software configuration.
Josh
Senior Technician
Josh brings extensive technical knowledge to Fix My Tech, focusing on hardware repairs, system upgrades, and on-site support. Clients praise his clear explanations and honest advice regarding repair options. He efficiently handles both routine maintenance and emergency repairs, particularly for older computer systems requiring specialised attention. Josh's approach combines technical skill with customer-focused service.
Questions
Do you offer same-day computer repairs in Melbourne?
Yes, we provide same-day repairs for most hardware and software issues across Melbourne, with technicians available for urgent cases.
Can you help with business IT network setup?
Our team specialises in business network configuration, including Wi-Fi optimisation, security protocols, and cloud integration for Melbourne companies.
Do you repair both Mac and PC systems?
Yes, our technicians handle repairs for all major platforms including Mac, Windows PCs, and servers with equal expertise.
What data backup solutions do you provide?
We offer customised backup solutions including cloud storage integration, automated backups, and disaster recovery planning for businesses and home users.
Are your technicians certified and experienced?
Our team includes certified professionals with over 10 years' combined experience in IT support and computer repairs across Melbourne.
Do you offer on-site technical support?
Yes, we provide on-site support across Melbourne suburbs for both personal and business technology requirements.
Reviews (6)
Binh Thanh Nguyen
Oct 08, 2021
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Positive:Quality
Thanks for the advice : dpc-watchdog-violation-blue-screen-on-telstra-wifi. I followed your advice and it works perfectly. Before I tried many other advices but non worked.
Thanks for the advice : dpc-watchdog-violation-blue-screen-on-telstra-wifi. I followed your advice and it works perfectly. Before I tried many other advices but non worked.
Paul Rayner
Oct 06, 2021
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Positive:Professionalism
Yuri was a pleasure to deal with and solved my battery problem quickly and efficiently . He also delivered the repaired PC to my home on completion . Many thanks . I thoroughly recommend him should you have any PC repair issues.
Yuri was a pleasure to deal with and solved my battery problem quickly and efficiently . He also delivered the repaired PC to my home on completion . Many thanks . I thoroughly recommend him should you have any PC repair issues.
Amanda
Apr 25, 2021
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If you have a problem with your computer and you need it fixed fast I highly recommend Fix My Tech. When I dropped my 10 year old computer off, it was flashing a blue screen and all my files were gone. Not only was the broken part fixed before the end of the day, Uri spent a couple of extra hours the next day remotely tuning, installing and uploading a few hard to find files for me. Excellent service where nothing was too much of a problem. Thanks Uri.
Enzo Di Felice
Mar 13, 2021
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Positive:Quality,Value
These guys did a great job refurbishing our IMAC- it is a 2011 model! It is running better than ever now. We wondered initially whether it was going to be worth fixing or just buying another one, but 3 months on and I can say that we definitely made the right choice.
These guys did a great job refurbishing our IMAC- it is a 2011 model! It is running better than ever now. We wondered initially whether it was going to be worth fixing or just buying another one, but 3 months on and I can say that we definitely made the right choice.
Peter
Feb 09, 2021
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Positive:Professionalism,Responsiveness
Great service and very responsive. Replaced the power supply and fan on my PC same day and at a very reasonable price. Would recommend their service to anyone.
Great service and very responsive. Replaced the power supply and fan on my PC same day and at a very reasonable price. Would recommend their service to anyone.
Lee-Anne Meyer
Jul 11, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
The team at Fix My Tech were very helpful in the buying of a new computer and setting it up for me. Urei was knowledgeable, professional and patient with his help and follow-up tech support. Highly recommended. Thanks Guys.
The team at Fix My Tech were very helpful in the buying of a new computer and setting it up for me. Urei was knowledgeable, professional and patient with his help and follow-up tech support. Highly recommended. Thanks Guys.
