Business Details
20 Years
experience
Trusted Dog Walking & Puppy Care Services in Sydney
Pet Butler is a professional dog walking and puppy care service operating across Sydney's lower north shore. Established in 2006, we began as a small local business covering Mosman, Cammeray, Cremorne and Neutral Bay before expanding to serve over 30 Sydney suburbs. Our team of animal-loving professionals delivers structured, reliable care tailored to each pet's needs. Led by pack leader Chris Hanwell since 2014, we maintain rigorous standards through careful dog groupings, positive reinforcement training techniques, and comprehensive staff vetting. We guarantee satisfaction with every service and continually refine our approach based on client feedback.Our puppy care specialists provide essential toilet breaks, playtime and socialisation while following veterinary recommendations. With thousands of satisfied clients, we combine extensive experience with modern facilities including air-conditioned transport. Our recruitment focuses exclusively on passionate animal lovers who demonstrate professional work ethics. We maintain transparency through clear pricing structures and flexible booking options while prioritising pet safety and wellbeing in all our operations.
Services
Dog Walking
Puppy Care
Group Walks
Individual Walks
Doggy Daycare Adventures
Details
- Year established: 2006
Highlights and features
- Established in 2006 with proven expertise in pet care
- Experienced pack leaders using positive reinforcement techniques
- Tailored services for different dog temperaments and needs
- Satisfaction guarantee on all bookings
- Rigorous staff selection focusing on animal lovers
Services
Group Walks
Structured one-hour group walks with careful dog matching. Our experienced pack leaders reinforce obedience and monitor play dynamics. Each session includes transport to suitable parks and beaches. Dogs enjoy socialisation while developing good habits through positive reinforcement techniques.
Doggy Daycare
Four-hour extended care featuring multiple walks and play sessions. Combines physical exercise with mental stimulation through varied activities. Ideal for high-energy breeds requiring continuous engagement. Includes group interactions and structured rest periods for balanced development.
Individual Walks
Tailored 30-minute one-on-one walks for unsocialised dogs. Available during early mornings and afternoons. Focuses on specific needs including gentle exercise and toilet breaks. Provides controlled environment for dogs uncomfortable in group settings.
Puppy Care
Specialised 30-minute home visits for young dogs. Includes toilet breaks, feeding, and basic training. Follows veterinary guidelines for routine development. Helps establish good habits while owners are away, with optional medication administration.
Home Visits
Customised in-home pet care services. Combines feeding, exercise, and companionship while maintaining household routines. Available for various durations to accommodate owner schedules. Ensures pets receive personal attention in familiar environments.
People
Chris Hanwell
Pack Leader
Managing director since 2014 with extensive dog handling experience. Specialises in positive reinforcement training methods. Oversees daily operations and staff training while maintaining hands-on involvement with pet care services.
Peter Higham
Pet Sitter
Experienced pet care specialist operating under the Cat Butler brand. Focuses on individualised attention for cats and other small animals. Brings professional expertise in maintaining pet routines during owner absences.
Questions
What areas do you service?
We cover over 30 suburbs across Sydney's lower north shore including Mosman, Chatswood, Neutral Bay and surrounding areas.
How are dogs grouped for walks?
Dogs are carefully matched by size, temperament and energy levels to ensure safe, compatible group interactions during walks.
What happens during rainy weather?
We provide towel-drying after walks and carry waterproof equipment to maintain pet comfort in wet weather conditions.
Can I get a free trial service?
We offer a complimentary initial puppy meeting and guarantee satisfaction with a free follow-up service if needed.
How do I book services?
Complete our online booking form or contact us directly via phone or email for immediate assistance with reservations.
What training methods do you use?
Our pack leaders employ positive reinforcement techniques, reward-based training and structured playtime to encourage good behaviour during walks.
Reviews (4)
Amelia Ho
Jul 10, 2020
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Positive:Professionalism,Quality,Reliability,Responsiveness,Value
Wonderful dog walkers - great dealing with both the Chrises. Our Bess absolutely loves her walks with Pet Butler and we love knowing that she gets the joy of exercise, social time and fresh air with Chris and her fellow pups.
Wonderful dog walkers - great dealing with both the Chrises. Our Bess absolutely loves her walks with Pet Butler and we love knowing that she gets the joy of exercise, social time and fresh air with Chris and her fellow pups.
Tatia Pittham
Aug 20, 2019
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Chris and the team at Pet Butler are fantastic. My dog Peggy absolutely loves her walks with them during the long days whilst we are at work. They are flexible, honest, reliable and trustworthy and most importantly, so great with dogs! I highly recommend them.
Susan Pasternak
Jun 05, 2019
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Pet Butler has been a fabulous service for us. We have 2 dogs who are walked once a week by walkers who the dogs obviously adore...if I am at the park with them and they see their walker they run to him with delight. Chris also arranges to walk them every day if we are away and does his best to accommodate every request if I need extra help.
Sc
Dec 31, 2018
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I have been using Chris and the Pet Butler team for my dog Tessas play dates for several years now, after they were highly recommended to me by other local dog owners in my area.
Chris and his team are always so friendly, reliable and accommodating; it is a huge relief to know that Tessa is in good hands when she heads out with the Pet Butler team and she absolutely adores PB Lucy!
Chris and his team are always so friendly, reliable and accommodating; it is a huge relief to know that Tessa is in good hands when she heads out with the Pet Butler team and she absolutely adores PB Lucy!
