Business Details
16 Years
experience
Trusted Dog Walking and Pet Sitting Services in Sydney
PETPALS has been providing professional dog walking and pet sitting services since 2010. Our team brings extensive experience from animal shelters, catteries, and personal pet care spanning many years. We specialise in group dog walks to enhance socialisation skills while offering individualised cat sitting services within clients' homes. Operating across Sydney's inner-west suburbs including Ryde, Gladesville, and Lane Cove, we prioritise punctuality, reliability, and clear communication with every client. Our approach combines professional expertise with genuine care for animals, ensuring pets receive quality attention in familiar environments.We maintain transparency through post-service updates and SMS notifications, adapting our services to meet each pet's unique needs. With over a decade of local experience, we've built a reputation for trustworthy care that prioritises animal wellbeing. Our services cater to busy professionals, frequent travellers, and pet owners seeking socialisation opportunities for their dogs. We maintain consistent service standards across all client interactions, focusing on building long-term relationships based on mutual trust. Our commitment to quality care has been demonstrated through numerous positive client testimonials spanning multiple years.
Services
Dog Walking
Pet Sitting
Cat Sitting
Group Walks
Home Visits
Details
- Year established: 2010
Highlights and features
- We have over 12 years of professional pet care experience
- Specialise in group dog walks for socialisation development
- Provide in-home cat sitting services for familiar environments
- Offer consistent service across Sydney's inner-west suburbs
- Maintain regular client communication with post-service updates
What people say
Loved her twice weekly outings
Huge improvement
Caring and genuine
Reliable and communicative
Happy and well cared for
Services
Dog Walking
Professional group and individual dog walking services tailored to each pet's needs. Our experienced team facilitates socialisation through supervised group walks while maintaining safety and control. We accommodate different temperaments by carefully matching dogs with compatible companions for enjoyable outings.
Pet Sitting
In-home pet care services maintaining familiar environments for cats and other animals. Our visits include feeding, companionship, and basic care routines with regular updates provided to owners. Services are tailored to individual pet requirements and owner instructions.
Group Walks
Structured group walking sessions promoting canine social development. We carefully curate groups based on temperament and size to ensure positive interactions. These walks help build confidence and improve behavioural traits through controlled social exposure.
People
Robyn McNally
Owner
Robyn founded PETPALS in 2010 after years of animal care experience including shelter work and volunteer roles. She brings extensive knowledge of pet behaviour and local Sydney suburbs to her business operations.
Questions
What areas do you service?
We cover Sydney's inner-west suburbs including Ryde, Putney, Gladesville, Lane Cove, Artarmon, Hunters Hill, and Longueville.
Do you offer cat sitting services?
Yes, we provide in-home cat sitting visits to maintain your pet's familiar environment while you're away.
How do group dog walks work?
Our group walks match compatible dogs based on temperament and size to promote positive socialisation in supervised sessions.
What experience do you have?
We've provided pet care services since 2010 with prior experience in animal shelters and volunteer cattery roles.
How do you communicate with clients?
We provide post-service SMS updates and maintain regular communication about your pet's care and behaviour.
Reviews (5)
Elisabeth Saarinen
Sep 17, 2021
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Positive:Professionalism,Reliability,Responsiveness
Our puppy has loved walking with Robyn! She is responsive, friendly and clearly a dog lover. Our pup was always well cared for and would thoroughly recommend!
Our puppy has loved walking with Robyn! She is responsive, friendly and clearly a dog lover. Our pup was always well cared for and would thoroughly recommend!
Sharlene Chadwick
Feb 25, 2021
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Inquired about dog walking. Did not return my call and had to email them.They responded to my email a day later,. The question they posed in reply was very specific about location and number of times per week. They then replied, not servicing that area. However, I am less than 2 km from their address. Clearly they are transitioning to retirement and cherry picking jobs, which is their right as business owners, but please be honest.
Keira Arnold
Jan 15, 2021
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Robyn walked my beautiful 3 year old labrador, Sasha and was amazing! Only stopped because we moved too far away. Highly recommend!
Jenine Cranston
Dec 05, 2020
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Positive:Professionalism,Quality,Reliability
We have had PetPals in our life for many years now and there has never been a time where i have been anything but supremely confident our furry friend has had the very best of care. Robyn and Colin are wonderful and can only be recommended. Plus Archie truly loves them too!
We have had PetPals in our life for many years now and there has never been a time where i have been anything but supremely confident our furry friend has had the very best of care. Robyn and Colin are wonderful and can only be recommended. Plus Archie truly loves them too!
Christine Terrill
Jun 12, 2020
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We have had Robyn from PetPals catsit for us several times per year for almost 10 years. Our two cats are extremely shy/nervous and don't warm easily to anyone....anyone but Robyn that is! She has a very gentle manner and has both cats sitting on her lap each and every time she visits. She is trusted, considerate, and communicates extremely well. I wouldn't hesitate to recommend PetPals to take care of your furry friends.
