Business Details
8 Years
experience
Your Trusted Pet Care Provider in Sydney
Steph's Pets was founded by Stephanie Bertoia, a dedicated animal care professional holding Certificates in Animal Studies and Dog Training. With a lifelong passion for animals, Stephanie established this business to combine expertise in pet care and animal behaviour with compassionate service. We specialise in tailored dog walking solutions, offering both individual and group walks designed to match each dog's personality and social needs. Our pet care services extend to in-home visits, including feeding, medication administration, and environmental maintenance, ensuring pets receive attentive care during their owner's absence. All services include GST and are supported by comprehensive insurance coverage.Our team of trained professionals operates year-round, providing reliable care rain, hail or shine. We prioritise transparent communication through social media updates, keeping pet owners informed about their pets' daily activities. Steph's Pets maintains strict service protocols, including a free initial behavioural assessment for group placements and a clear cancellation policy. Our service area covers multiple Sydney suburbs, offering convenient pick-up and drop-off options. We remain committed to advancing animal wellbeing through professional, ethical pet care services.
Services
Dog Walking
Pet Care
Group Walks
Pet Visits
Animal Behaviour Assessment
Details
- Year established: 2018
Highlights and features
- We offer free initial behavioural assessments for optimal dog group placements
- Our team holds professional certifications in animal studies and dog training
- All services include comprehensive insurance coverage
- We provide real-time pet updates through social media platforms
- Flexible pet visit options cater to both basic and high-maintenance requirements
Services
Dog Walking
Our dog walking service offers both individual and group options tailored to each dog's personality. Group walks occur at off-leash parks for 60 minutes with professional supervision. Individual walks provide focused attention for dogs requiring specialised care.
Pet Care
Professional pet care services include feeding, medication administration, and environmental maintenance. We cater to all pet types with flexible visit durations and additional services like plant watering and mail collection.
Group Walks
Structured group walks at approved off-leash locations accommodate social dogs. Each session includes transportation, behavioural monitoring, and socialisation assessment to ensure safe, enjoyable experiences for all participants.
Pet Visits
Scheduled pet visits maintain daily routines during owner absence. Services include feeding, affection time, short walks, and habitat maintenance with optional extended care options available.
Animal Behaviour Assessment
Complimentary behavioural assessments determine optimal group placements. Our certified professionals evaluate social skills and temperament to create safe, compatible walking groups for enhanced animal wellbeing.
People
Stephanie Bertoia
Owner
Certified animal care professional with qualifications in Animal Studies and Dog Training. Stephanie combines technical expertise with practical experience to lead Steph's Pets' team of trained pet care specialists.
Questions
What areas do you service?
We cover Sydney suburbs including Balmain, Rozelle, Leichhardt, and surrounding areas. Full service list available on our website.
Are your services insured?
Yes, all our pet care services include comprehensive insurance coverage for your peace of mind.
How do group walks work?
Group walks occur at approved off-leash parks with behavioural assessments determining appropriate placements for safe socialisation experiences.
What's included in pet visits?
Standard visits include feeding, affection time, short walks, habitat cleaning, and mail collection services with optional extras available.
How are prices structured?
All prices include GST. Group walks start at $35, individual walks at $40, and pet visits from $28 with discounts for multiple pets.
What's your cancellation policy?
No-shows and same-day cancellations incur full charges. Public holiday bookings require 50% additional payment.
Reviews (1)
Connie Webb
Nov 06, 2018
Report
When travelling overseas finding someone to love and care for your fur member can be stressful. Currently getting live updates on our little man and all the fun his been having with Stephs Pets (not missing us at all!) We certainly made the right choice and so will you with Stephs Pets!!
