Business Details
20 Years
experience
Emergency
services
Trusted Home Care Services in Perth | Platinum Healthcare
Platinum Healthcare has been delivering premium home care and disability support services across Perth since 2006. Our client-centred approach prioritises personalised care plans tailored to individual needs, ensuring dignity, independence, and quality of life for seniors, individuals with disabilities, and those requiring palliative or respite care. With over 12 years of experience, we have completed more than 100,000 services and supported over 3,500 clients, maintaining rigorous compliance with the Aged Care Quality & Safety Commission and NDIS Quality & Safeguards Commission. Our team undergoes thorough screening, including security checks, reference verification, and ongoing training, to ensure the highest standards of care.We pride ourselves on our responsive communication, flexible service options, and commitment to alleviating the emotional and physical burdens faced by families. Client testimonials consistently highlight our staff's professionalism, reliability, and compassionate approach, which have solidified our reputation as a trusted partner in home care. By combining lived experience with industry expertise, we empower clients to focus on meaningful relationships while we manage their care requirements with integrity and empathy.
Services
Home Care Package
NDIS Disability Care
In-Home Nursing
Personal Care
Aged Care
Respite Care
Palliative Care
Home Maintenance
Private Home Care
Companionship Services
Details
- Year established: 2006
Highlights and features
- Over 12 years of experience in home care and disability support
- Personalised care plans tailored to individual needs and preferences
- Thorough staff screening and ongoing professional development
- 24/7 support for emergency respite and urgent care requirements
- Consistently praised for reliability and compassionate service in client testimonials
Associations and certifications
- Aged Care Quality & Safety Commission
- NDIS Quality & Safeguards Commission
What people say
Attentive and intelligent service
Very caring and thorough
Most reliable agency
Peace of mind for families
Personalised care plans
Services
Home Care Package
Government-funded Home Care Packages provide tailored support for seniors wishing to remain independent at home. Our Level 1-4 packages include personal care, domestic assistance, and clinical services. Clients benefit from coordinated case management and flexible service scheduling.
NDIS Disability Care
NDIS-registered services offering personalised disability care plans for individuals and families. We provide daily living support, personal care, and community participation assistance across Perth, with experienced coordinators ensuring NDIS compliance and client empowerment.
In-Home Nursing
Registered nurses deliver complex clinical care in clients' homes, including wound management, medication administration, and palliative support. Our services reduce hospital readmissions through proactive health monitoring and specialist care coordination.
Respite Care
Flexible respite solutions provide temporary care for family caregivers, available in-home or at facilities. Emergency respite services commence within 24 hours, ensuring continuity of care while supporting caregiver wellbeing through planned or urgent relief.
Palliative Care
Holistic palliative care services focus on comfort and dignity for terminally ill clients. Our multidisciplinary team provides symptom management, emotional support, and bereavement care, enabling clients to remain in familiar surroundings while receiving specialist medical attention.
Questions
What home care services does Platinum Healthcare offer?
We provide NDIS disability support, My Aged Care packages, respite care, palliative care, personal care, in-home nursing, and domestic assistance across Perth.
How do I access government-funded care?
Contact My Aged Care or NDIS to obtain funding, then select Platinum Healthcare as your preferred provider for coordinated service delivery.
Are your caregivers fully qualified?
All staff undergo rigorous screening, hold current certifications, and complete ongoing training while working under our Aged Care Quality & Safety Commission compliance framework.
Can I get emergency respite care?
Yes, we offer emergency respite services commencing within 24 hours, with experienced caregivers available for urgent care requirements.
What areas do you service?
We operate across metropolitan Perth including Jandakot, Swanbourne, Churchlands, and South Perth, with flexible service availability in regional areas.
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Reviews (5)
Donna Smith
Jan 15, 2019
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I had the extremely difficult task of moving my 89 year old father from Port Macquarie, NSW to Perth. Finding a suitable Care Provider is hard enough but trying to organise it from another state is nearly impossible. Platinum Healthcare were so helpful even prior to our registration with them. The Manager was very understanding and guided me through the process taking time to discuss all aspects and make recommendations based on my father's needs and my requirements. The entire process from care to meals was organised with ease. The carer is kind, considerate, funny and gets along very well with
Suzi
Dec 23, 2018
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Have been using Platinum for several years. Very professional, reliable and empathetic to my needs - both care staff and in office. I am a Registered Nurse and work in the Disability Industry and would highly recommend Platinum as a caregiver of choice. Still small enough to provide a very personalised service.....Thankyou Platinum Healthcare :-)
Weedon Robert
Jul 07, 2018
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We have been very pleased with the home care service provided by Platinum. Their employees are mostly trainee nurses who care and also eager to learn, punctual and reliable. By the time they have been here 3 months they would be five star.,
Roslyn Harrington
Sep 25, 2017
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I have been accessing support from Platinum Healthcare since 2008. In that time I have found the services to be extremely good. I have found the staff to be very caring and well trained. In many cases I have received continuity of staff which has been invaluable as my son is non verbal and austistic. I have had in home respite care including overnight support. I have always been able to receive support when it has been requested and that is why I have been very happy to remain a client of Platinum Healthcare for the past 9 years.
Kate Pryce
Nov 30, 2015
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I am very pleased to be working here with Platinum. The support I have received in the past 6 months has been phenomenal and I could not think of anything better. I thoroughly enjoy working with all of the clients I have visited and I feel like I have created a special bond with each of them. Whenever I go out into the community, clients often express how pleased they are with Platinums services many wish they had us all the time! I do not have any complaints at all about my experiences working here with Platinum. One particular morning I visited a client and we spent a wonderful morning
