Business Details
Emergency
services
Your Trusted Partner for NDIS & Aged-Care Services in Melbourne
Respite Now is a Melbourne-based provider of NDIS and aged-care services, established to deliver high-quality, flexible home care solutions. Our team comprises police-checked, highly qualified carers who undergo rigorous induction programs and ongoing training. We specialise in matching clients with carers who align with their values, interests, and preferences through our proprietary ClientCarerMatchmaker system. Accredited by leading age-care providers and NDIS-registered, we serve Eastern and Northern Melbourne suburbs, offering multilingual support in Italian, Mandarin, and Greek.Our services include personal care, autism support, community access, and 24/7 live-in care, alongside an activity centre for social engagement. We prioritise transparency, client empowerment, and family involvement, ensuring care plans meet individual needs while adhering to national accreditation standards.
Services
NDIS Services
Aged-Care Services
ClientCarerMatchmaker
Activity Centre
Autism Support
Neuro Diverse Support
Community Access
Job Search Assistance
Scam Alert Presentations
24/7 Personal Care
Highlights and features
- Multilingual carers (Italian, Mandarin, Greek) for culturally sensitive care
- ClientCarerMatchmaker ensures values-based carer-client compatibility
- 24/7 personal and community care availability
- NDIS-registered and accredited with leading age-care providers
- Activity centre offering music, art, and social engagement programs
Associations and certifications
- NDIS
Services
NDIS Services
Respite Now offers NDIS-registered support services including community participation, self-care, and 24/7 live-in care. Our carers are trained to assist with daily living activities, ensuring compliance with NDIS pricing and quality standards. Clients benefit from tailored plans addressing individual needs and goals.
Aged-Care Services
Our aged-care services include personal care, domestic assistance, and medical advocacy. Carers undergo rigorous checks and training to provide compassionate support in clients' homes. Services align with government funding eligibility and focus on maintaining independence and dignity for seniors.
ClientCarerMatchmaker
This proprietary system ensures carers align with clients' values, interests, and preferences. A four-step process includes carer vetting, client interviews, data analysis, and in-person introductions. This approach enhances care quality and client satisfaction through personalised compatibility.
Activity Centre
The Activity Centre provides a social space for clients to engage in music, art, and recreational activities. Designed as a 'home-away-from-home', it fosters community connections and offers respite for family carers while promoting client engagement and well-being.
Scam Alert Presentations
Respite Now delivers scam awareness sessions in partnership with ACCC and Victorian Police. These presentations educate vulnerable individuals on identifying and avoiding scams, enhancing safety through community outreach to senior groups, disability organisations, and care homes.
Questions
What NDIS services does Respite Now offer?
We provide community participation, self-care, 24/7 support, and capacity-building services aligned with NDIS pricing and quality standards.
How does ClientCarerMatchmaker work?
Our four-step process matches carers to clients based on values, interests, and preferences, including in-person introductions for compatibility assurance.
Are your carers qualified and checked?
All carers undergo police checks, reference verification, and rigorous training, including NDIS-specific induction programs and ongoing development.
Do you offer services outside Melbourne?
We primarily serve Melbourne's Eastern and Northern suburbs, where our support staff are based, ensuring flexible and localised care delivery.
What funding options are available?
We assist clients in accessing government funding through NDIS and aged-care assessments, guiding referrals for eligible financial support programs.
Reviews (4)
Thalia Sevdalakis
Aug 15, 2020
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It is coming up to a year working as a support worker with the amazing team at Respite Now and I have loved every bit of it. The very caring, personable and supportive staff, along with the friendly clients has made my time here incredible. The compassionate and holistic service that the team offers is unmatched. I cannot recommend Respite Now enough. I can't wait for many more years to come!
Andrew Hickinbotham
Dec 17, 2018
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Ive been hearing some wonderful stories of how Respite Now have provided care services to various families in Melbourne. Their team continue to deliver a dignified and compassionate service. Well done.
Genevieve Morison
Aug 26, 2016
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Thanks Respite Now for taking such great care of mum over the last year. She looks forward to your lovely staff arriving and the way they sensitively handle her difficulties is really appreciated. The pride you all seem to take in what you do is a real change to some of the council services we had encountered prior to the working with you. Thanks and keep up your great work. Genevieve Morison - Essendon (an appreciative daughter).
Rebecca Woods
Aug 24, 2016
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I would like to thank Respite Now for the care and understanding they have showed our family over the last 18 months. Our father had become very reliant on others, to the point where his self confidence was disappearing before us. Since Respite Now have come into our lives, he seems to have turned a huge corner and always talks highly of the 2 carers who call on him. (I have not used names for privacy reasons). His passion in life and in his own care has lifted immensely and I know he would like me to pass on his thanks too.
