Batman's Hill

Business Details

Luxury Hotel in Melbourne CBD | Batman's Hill

Established in the heart of Melbourne CBD, Batman's Hill is a heritage-listed hotel offering 190 rooms, suites, and apartments opposite Southern Cross Station. Our property combines historical charm with modern amenities, featuring two restaurants, a conference centre accommodating up to 220 guests, and eco-friendly initiatives like our Green Dream program. We prioritise accessibility with wheelchair-friendly rooms and basement parking, complemented by 24-hour reception and room service. Our team delivers exceptional value through contemporary fittings, complimentary high-speed WiFi, and strategic partnerships with local producers. With a focus on sustainability, we eliminate single-use plastics, reduce food waste, and source regional ingredients to support Melbourne's community.

Guests benefit from our prime location near Etihad Stadium, Crown Entertainment Complex, and the Arts Centre, with tram access directly outside. Regular visitors appreciate our consistent cleanliness, personalised service, and recognition of returning guests. Our event spaces cater to business conferences and private functions, supported by an onsite event manager. We maintain rigorous standards through daily housekeeping and maintenance protocols, ensuring guest comfort across all room types. Our commitment to guest satisfaction is reflected in our prompt room service, luggage storage, and flexible check-in/check-out times.

Services

Accommodation Dining Event Hosting Parking Room Service

Highlights and features

We offer 190 rooms and apartments in Melbourne CBD with 24/7 service
Our heritage building features modern amenities and wheelchair accessibility
We host events for up to 220 guests with dedicated event management
Our Green Dream program reduces environmental impact through sustainable practices
We provide complimentary WiFi and tram access directly outside the hotel

What people say

Exceptional staff service Prime Melbourne CBD location Excellent value for money Spotlessly clean hotel Great breakfast options

Website

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Services

Accommodation

Our Melbourne CBD hotel offers 190 rooms, suites, and apartments with contemporary fittings. Choose from standard queen rooms, premiere king suites, or two-bedroom apartments with kitchen facilities. All accommodations feature ensuites, with select rooms offering wheelchair accessibility and premium views of Collins Street. Guests enjoy 24-hour room service and complimentary high-speed WiFi throughout their stay.

Dining

The Oak Room Restaurant and Garden Bistro serve breakfast, lunch, and dinner with open-plan kitchens. Our menus feature smashed avo on toast, business lunches, and la carte dinners in wood-panelled spaces. The Oak Room Lounge offers evening cocktails with live piano entertainment. All dining options use locally sourced ingredients supporting Melbourne producers and seasonal availability.

Event Hosting

Our 10 function spaces accommodate events from small meetings to conferences for 220 guests. The fully equipped conference centre includes audiovisual technology, high-speed internet, and onsite event management. We provide catering services for business functions and private celebrations, with dedicated staff coordinating setup and logistics for seamless events in Melbourne's central business district.

Sustainability Program

Our Green Dream initiative reduces environmental impact through plastic elimination, waste recycling, and energy-efficient practices. Guests participating in towel reuse programs receive $10 food-and-beverage credits. We partner with local suppliers to reduce food miles and maintain carbon emission tracking systems. The hotel's sustainability goals align with Accor's global environmental strategy while maintaining guest comfort and service standards.

Transport Access

Situated opposite Southern Cross Station, our hotel provides direct Skybus connections to Melbourne Airport. Tram Route 11 stops outside the building for CBD exploration, while Etihad Stadium and Crown Complex are within walking distance. The property offers basement parking with advance booking, and staff provide local area knowledge for navigating Melbourne's attractions and business districts efficiently.

Questions

What room types are available at Batman's Hill on Collins?

We offer standard queen/twin rooms, premiere king suites, family rooms, studio apartments, one-bedroom apartments, and two-bedroom apartments with kitchen facilities.

Does the hotel have dining options onsite?

Yes, The Oak Room Restaurant serves meals daily while The Garden Bistro offers breakfast. The Oak Room Lounge provides evening cocktails with live entertainment.

Can I host events at this Melbourne hotel?

Our conference centre accommodates events for 10-220 guests with 10 function spaces, audiovisual equipment, and dedicated event management support.

What sustainability initiatives does the hotel implement?

We participate in the Green Dream program with plastic elimination, waste recycling, energy efficiency measures, and local produce sourcing to reduce environmental impact.

Is the hotel accessible for guests with mobility needs?

Yes, we have wheelchair-accessible rooms with spacious layouts and appropriate fittings to accommodate guests requiring high accessibility.

What transport options are near the hotel?

Southern Cross Station is directly opposite with Skybus connections. Tram Route 11 stops outside, and Etihad Stadium is within walking distance.

Reviews (7)

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Harry Ginges

Jan 24, 2022 Report

My stay was poor, I was downgraded after sleeping in a room with no air conditioning for my first night of the stay. They have since denied giving me any compensation or refunds. During Covid 19 Pandemic, my room didn't have any windows or ventilation and they won't refund my stay. It is really bad service and unhealthy for me. They do not have any room service or housekeeping either and didn't advise me of this upon check-in, the building is hot from the summer days with no air conditioning in the hallways. I do not recommend staying here, it was unfriendly, uncomfortable and not very appealing

Alexandra Rock

Dec 26, 2021 Report

Not willing to refund or even simply change a date of reservation with medical reasons being the cause. Would not recommend based on inability to be flexible.

Paul Cosgriff

Nov 17, 2021 Report

We held an Event at this venue, and all the Staff were top-notch! They could not have been more helpful, and we all had a thoroughly enjoyable time.

Gianni Moisson

Sep 18, 2021 Report

My girl friend and I are residents of New Caledonia and this has been our hotel since 2015 for our vacation, I read in the reviews that the rooms are small, it doesn't have a great view, but the rooms are clean, this hotel and perfectly located, but above all, the staff is exceptional, and this hotel will continue to be ours for our next vacation as soon as the situation improves.

R. Jacob

Aug 12, 2021 Report

We decided to stay in the city to help support local businesses. Our stay at Batman on Collins was a poor and disappointing experience. The room heating didnt work and we were offered another room at 2 am while our kids were already asleep . We slept in a freezing room ( would have been. Better off in the comfort of our home just under 30 mins from the city) . At breakfast we asked for hollandaise sauce to be told theyve run out , made a mistake with our coffee order after taking 20 mins or more to make the coffee. Our main issue was the room with no heating but all the little bits added

Dilene Hinton

Jul 07, 2021 Report

It was close and convenient to what I wanted to do in the city and the staff are very kind and helpful. I am a regular at the Batmans and was surprised to be asked for a $200 bond besides paying my room rate. For goodness sake I am not renting the property and surely this should be a no go for regulars. This will make me reconsider my city stay at the batmans from now on and I visit the city very often.

Ange Allan

Apr 27, 2021 Report

Our room was in the basement. The view from window is included. Nothing like what the pictures showed when booking. Someone was smoking nearby which wafted into our room. The room was so dusty, we could hardly… stop coughing and scratching.I even heard a dog bark. Then there was the constant opening and closing the doors all night, the flashing lights that flashed all night about your heads.

This made sleeping impossible. There was also a abusive man screaming out obscenities during the day. The bathroom was smaller than a cruise ship and that is saying something. The only plus was the location