Business Details
39 Years
experience
Emergency
services
Your Trusted Partner for HVAC Solutions in Melbourne
Heataire Services has been Melbournes leading gas heating and hot water service provider since 1987, delivering quality outcomes for residential and commercial clients. With over 35 years of industry experience and a customer base exceeding 30,000, we specialise in maintaining, repairing, replacing, and upgrading hydronic heating, pool heating, and commercial hot water systems. Our team of skilled technicians is trained in all major brands and models, ensuring efficient solutions for both old and new systems. As Authorised Service Agents for industry leaders like BAXI, Raypak, and Rheem, we combine technical expertise with exceptional customer service. Our commitment to integrity, accountability, and diligence ensures first-class installations and unmatched service experiences.We serve all Melbourne and Greater Melbourne areas, offering 24/7 emergency support for urgent heating or hot water needs. With industry accreditations from Master Plumbers and the Master Pool Builders Association Australia, we maintain the highest standards of professionalism and technical competence. Our comprehensive service offerings include regular maintenance, system upgrades, power flushing, and equipment installations, tailored to meet both residential and commercial requirements. By prioritising repair over replacement where feasible, we deliver cost-effective solutions while carrying most common spare parts for immediate fixes. Our dedication to customer satisfaction is reflected in our transparent pricing, upfront communication, and guaranteed service quality.
Services
Hydronic Heating
Pool Heating
Commercial Hot Water
Heat Pump Installation
Emergency Repairs
Power Flushing
System Upgrades
Equipment Installation
Maintenance Contracts
Decommissioning Services
Details
- Year established: 1987
Highlights and features
- We offer 35+ years of local experience in Melbourne's heating and hot water systems
- Our team carries most common spare parts for immediate repairs
- We provide 24/7 emergency service for urgent heating needs
- Our technicians are certified by leading industry associations
- We guarantee transparent pricing with no hidden fees
Associations and certifications
- Master Plumbers
- Master Pool Builders Association Australia
- BAXI
- Raypak
- Rheem
- Astral
- Pentair
What people say
Professionalism
Quality
Responsiveness
Value
Expert technicians
Services
Hydronic Heating
We maintain, repair, and upgrade hydronic heating systems for residential and commercial properties. Our technicians handle all makes and models, offering power flushing, radiator replacements, and system balancing. With expertise in both old and new systems, we ensure optimal performance and energy efficiency for Melbourne's climate.
Pool Heating
Specialising in residential and commercial pool heating solutions, we service all major brands including Raypak and Pentair. Our services include heater maintenance, system upgrades, and indirect heating solutions. We offer annual servicing to maintain efficiency and prevent chemical damage to heating components.
Commercial Hot Water
We provide maintenance and installation for commercial hot water systems, including high-temperature applications. Our technicians work with continuous flow heaters, storage tanks, and heat pumps. We support large-scale systems in high-rises, schools, and industrial facilities across Melbourne.
Emergency Repairs
Available 24/7 for urgent heating and hot water issues, our technicians respond promptly to critical failures. We carry common spare parts for immediate fixes and provide temporary solutions until permanent repairs can be completed, minimising downtime for businesses.
System Maintenance
Regular servicing programs extend system lifespan and prevent breakdowns. We offer minor, general, and major service packages with recommended frequencies of annual for residential and bi-annual for commercial systems. Our maintenance includes safety checks, efficiency testing, and component cleaning.
Questions
What heating systems do you service?
We service all hydronic heating systems including radiators, underfloor heating, and pool heating for residential and commercial properties.
Do you offer emergency repairs?
Yes, we provide 24/7 emergency service for urgent heating and hot water system failures across Melbourne.
How often should I service my heater?
We recommend annual servicing for residential heaters and bi-annual servicing for commercial systems to maintain efficiency and safety.
Are you authorised service agents?
Yes, we are Authorised Service Agents for BAXI, Raypak, Rheem, Astral, and Pentair heating systems.
What payment options are available?
Payment details are discussed during booking confirmation. We accept major payment methods for our heating and hot water services.
Do you service commercial properties?
Yes, we specialise in commercial hot water systems, hydronic heating, and pool heating maintenance for businesses across Melbourne.
Reviews (5)
Maarten Boef
May 26, 2021
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Positive:Professionalism,Responsiveness,Value
I just had a technician from Heataire Services attend my home as my hydronic unit was not working and within 15 minutes they had it all up and running. Now that is service! Thanks Dave for the fantastic service and squeezing us in today on such short notice so we could get our unit working. I highly recommend this business.
I just had a technician from Heataire Services attend my home as my hydronic unit was not working and within 15 minutes they had it all up and running. Now that is service! Thanks Dave for the fantastic service and squeezing us in today on such short notice so we could get our unit working. I highly recommend this business.
Martin Stebbing
Nov 14, 2020
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Hydronic heating boiler broke down today - very cold day. Heataire initially said they couldn't get here until tomorrow, but they squeezed us in today and fixed it in 15 minutes. This is the same boiler that the other mob said needed replacing - 3 years ago! Heataire fixed it quickly then too. Very professional, very trustworthy, very fast reliable service. Can't recommend them enough.
Christine Bolger
Jun 08, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Joel and Simon are true professionals. They were very prompt with all communications. The transaction was transparent and very easy. They were super quick in completing the job to an excellent standard. I would highly recommend this company. I will be enjoying my spa this summer for sure.
Joel and Simon are true professionals. They were very prompt with all communications. The transaction was transparent and very easy. They were super quick in completing the job to an excellent standard. I would highly recommend this company. I will be enjoying my spa this summer for sure.
Maarten Aloysius Boef
Feb 22, 2020
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I normally don’t post or recommend companies, but after yesterday’s experience I felt I needed to share. My wife and I arrived home to find that our hot water connected to our hydronic heating was not working and leaking water from within. I phoned Heataire Services as there sticker was on the boiler from the previous owners. They were quick to… respond with service call The same day.
With a quote to replace the boiler as it was not fixable and was changed over the next day. Thank you to Jhol in the office as he arranged ever so quickly, as we have a 2 week old !!! I highly recommend
With a quote to replace the boiler as it was not fixable and was changed over the next day. Thank you to Jhol in the office as he arranged ever so quickly, as we have a 2 week old !!! I highly recommend
Michael Sofoclis
Sep 07, 2018
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Highly Recommend. I have a 15 year old BAXI Hydronic heater and it stopped working. The guys from RACV home assist didn't even know how to take the cover off. Phil from Heataire was brilliant. He knew the unit inside out so he worked fast to identify and fix the THREE components that had all failed. This is really important when you are paying per 15 minutes! He explained the unit to me in detail and serviced all the radiators inside the house too. Really appreciate your professionalism guys, thanks!
