Business Details
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services
Your Trusted Partner for IT Solutions in Melbourne
Established to empower mid-sized enterprises with scalable IT solutions, Cloud Solution IT specialises in Managed IT Services, Cybersecurity, and Cloud Enablement. Our team of certified professionals delivers 24/7 support, leveraging over 29 years of collective experience to optimise IT infrastructure and enhance security postures. We prioritise customised Security-as-a-Service offerings, ensuring compliance with Essential 8 and global standards while minimising downtime. With a focus on Microsoft 365 and Azure ecosystems, we provide expert deployment, ongoing management, and strategic advisory services tailored to business growth.Our subscription-based model eliminates long-term contracts, offering predictable costs and flexible engagement options, including one-off projects. Backed by a global network of SMEs with 10 - 30 years of industry expertise, we deliver complimentary assessments to identify vulnerabilities and optimise technology investments. Headquartered in Melbourne, our hybrid support model combines local responsiveness with international best practices to safeguard data integrity and drive operational efficiency.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Computing
Microsoft 365 Services
Help Desk Support
Data Backup & Recovery
Security-as-a-Service
IT Consulting
Business Applications
Pro Bono Assessments
Highlights and features
- We offer 24/7 Level-1 to Level-3 support with
- Our subscription-based services maximise IT budget ROI through predictable costs.
- We provide customised Security-as-a-Service offerings with 24x7 SOC monitoring.
- Our SMEs have 1030 years of experience in enterprise IT and cybersecurity.
- We deliver complimentary cybersecurity and cloud enablement assessments.
Associations and certifications
- Microsoft Silver Partner
Services
Managed IT Services
Our Managed IT Services provide 24/7 support for mid-sized enterprises, including Level-1 to Level-3 troubleshooting, infrastructure monitoring, and strategic advisory. We optimise IT operations through proactive maintenance, reducing downtime while aligning technology with business growth. Our subscription-based model ensures predictable costs without long-term contracts, allowing businesses to focus on core initiatives.
Cybersecurity Solutions
Cybersecurity Solutions include custom Security-as-a-Service offerings with 24/7 SOC monitoring, threat detection, and compliance management. We implement Essential 8 frameworks, EDR/MDR protections, and email security to safeguard against ransomware and data breaches. Our experts conduct vulnerability assessments and provide ongoing advisory to strengthen security postures for Australian businesses.
Cloud Computing
Cloud Computing services focus on Microsoft Azure and Microsoft 365 migrations, private cloud deployments, and hybrid infrastructure management. We enable seamless file sharing, remote access, and backup-recovery solutions while ensuring compliance and scalability. Our team provides ongoing cloud governance and cost-optimisation strategies tailored to enterprise needs.
Microsoft 365 Services
Microsoft 365 Services include deployment, configuration, and ongoing support for SharePoint, Power BI, Power Apps, and Teams. We enhance productivity through custom business applications, intranet solutions, and user training. Our specialists ensure secure, compliant usage of Microsoft 365 tools to maximise ROI for clients.
Data Backup & Recovery
Data Backup & Recovery solutions offer onsite and offsite storage with real-time monitoring to prevent data loss. We design rapid recovery systems to restore operations within hours during incidents, ensuring compliance with regulatory requirements. Our services include cloud backups, ransomware protection, and SLA-driven recovery guarantees for business continuity.
People
Baljeet Singh
CTO
Founder and CTO with 20+ years in enterprise IT infrastructure, security, and Microsoft 365 deployments. Specialises in cloud enablement and cybersecurity for global clients.
Travis Steinke
Enterprise IT Security Expert
Cybersecurity specialist with 12 years of experience in infrastructure security, EDR/MDR solutions, and SOC operations. Leads security strategy and compliance initiatives.
Patrick Ige
Enterprise M365 SME
Microsoft 365 expert with 15 years in SharePoint, Power Apps, and Teams deployments. Focuses on secure collaboration platforms and business application integration.
Alan Kramer
CIO Advisor
Former Big Four partner with 30 years in enterprise IT strategy, project turnarounds, and compliance advisory. Provides executive-level guidance for digital transformation.
Mary Kemp
AI Strategy Advisor
AI technology strategist with 10 years in enterprise AI adoption, focusing on ethical deployment and avoiding uncontrolled proliferation of AI tools.
Questions
What services does Cloud Solution IT offer?
We provide Managed IT Services, Cybersecurity Solutions, Cloud Computing, Microsoft 365 support, Help Desk assistance, and Data Backup & Recovery tailored for Australian businesses.
How quickly can you respond to IT support requests?
Our help desk responds within 5 minutes during business hours, with 24/7 support available for critical issues.
Is my business data safe with your service?
Yes, we implement advanced cybersecurity protocols, regular backups, and compliance frameworks like Essential 8 to ensure data protection.
Can you help migrate to Microsoft 365 or Azure?
Yes, we plan and execute cloud migrations for Microsoft 365, Azure, and Google Workspace with minimal disruption to operations.
Do you offer remote and onsite support?
Yes, we provide remote assistance and onsite visits depending on the severity and nature of the issue.
How do you ensure business continuity?
We design backup and disaster recovery solutions to restore operations within hours, minimising downtime during unexpected incidents.
Reviews (4)
David Beahan
Oct 13, 2021
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Positive:Professionalism,Responsiveness
They are highly responsive when our less IT savvy contacts require support. Quick response times. Improved our security and saved us money on our Azure subscription.
They are highly responsive when our less IT savvy contacts require support. Quick response times. Improved our security and saved us money on our Azure subscription.
David Beahan
Oct 07, 2021
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Positive:Professionalism,Responsiveness
They are highly responsive when our less IT savvy contacts require support. Quick response times. Improved our security and saved us money on our Azure subscription.
They are highly responsive when our less IT savvy contacts require support. Quick response times. Improved our security and saved us money on our Azure subscription.
Navneet Jha
Jul 28, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Working with Cloud Solution IT was good experience. Very efficient and friendly behaviour. Helped us a lot. Would love to work with them again.
Working with Cloud Solution IT was good experience. Very efficient and friendly behaviour. Helped us a lot. Would love to work with them again.
Anil Sharma
Jul 19, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Response and solution are heart and soul of customer service. I am lucky i found both at same place. Thank you very much for saving my buisness. IT Support is backbone of any buisness, Thank you very much and please continue same standard of service.
Response and solution are heart and soul of customer service. I am lucky i found both at same place. Thank you very much for saving my buisness. IT Support is backbone of any buisness, Thank you very much and please continue same standard of service.
