Business Details
25 Years
experience
Trusted IT Services & Technology Solutions in Australia
IComm Australia has been transforming technology experiences since 2001. Originally focused on Ericsson solutions, we evolved to prioritise user experience through our 'Adopt + Innovate' methodology. Our customer-first approach combines change management, comprehensive training, and ongoing support to ensure technology adoption. With innovation hubs in Melbourne and Sydney, we specialise in making complex systems intuitive through tailored solutions.Our team of experts delivers Microsoft ecosystem integration, meeting space optimisation, and Copilot implementation programs. Recognised as a Top 10 Best Tech Workplace, we combine technical expertise with human-centred values to create lasting business impact.
Services
Managed Services
Meeting Spaces
Microsoft Teams
Voice Solutions
Adopt + Innovate
User Training
Change Management
Amplify Program
Technology Partnerships
Customer Support
Details
- Year established: 2001
Highlights and features
- 20+ years delivering Microsoft ecosystem solutions
- Proven change management methodology reduces adoption risks
- Tailored training programs for Microsoft 365 and Copilot
- Ongoing support with monthly Modern Work Pulse webinars
- Recognised Top 10 Best Tech Workplace in Australia
What people say
Seamless deployment
Patient support
Technical deliverable capability
Human side of things
Transformational impact
Services
Managed Services
Our continuous support services ensure technology systems remain operational and up-to-date. From meeting room maintenance to user training programs, we provide comprehensive technical assistance. With 12-month renewable contracts, our team delivers proactive monitoring and rapid response to maintain optimal system performance.
Adopt + Innovate
This tailored program focuses on technology adoption and organisational change. We implement proven strategies to help businesses embrace new systems through customised training and workflow integration. Our approach ensures staff develop lasting confidence with modern workplace technologies like Microsoft 365.
Meeting Spaces
We design intuitive meeting environments that enhance workplace collaboration. Our solutions range from small agile workspaces to complex conference rooms, all featuring user-friendly technology integration. The goal is to create spaces where teams can work together seamlessly without technical barriers.
Amplify Program
This 12-month program maximises Microsoft 365 Copilot investment through discovery workshops and tailored training. We help organisations embed AI tools into daily workflows with ongoing support to ensure lasting productivity improvements. The program includes license management and practical implementation guidance.
User Training
Our comprehensive training programs cover Microsoft 365 suite, Teams Rooms, and emerging technologies. Through monthly webinars and on-demand sessions, we build user confidence with practical skills. The training adapts to evolving technology needs while maintaining focus on real-world application.
People
Rob Dell
Managing Director
With over two decades leading IComm, Rob focuses on enhancing business lives through intuitive technology solutions. A passionate advocate for innovation and teamwork, he drives the company's 'change the paint' philosophy while maintaining deep expertise in meeting space technology.
Adrian Amore
Director of Operations
As operations leader, Adrian builds a culture of connection and collaboration. With expertise in motorsport and technology operations, he ensures seamless delivery of services while maintaining a strong focus on customer relationships and team development.
Stuart Callaghan
Sales Director
Leading the sales team with nearly 30 years industry experience, Stuart specialises in innovative communication solutions. He combines strategic growth planning with hands-on client relationship management, ensuring technology implementations align with business objectives.
Dan Polifiore
Adopt + Innovate Practice Manager
A former professional musician, Dan brings creative problem-solving to technology adoption. He focuses on making complex systems accessible through tailored training programs, combining technical expertise with engaging delivery methods to build user confidence.
Justin O'Meara
Modern Workplace Architect
Specialising in pre-sales and delivery alignment, Justin ensures smooth project execution. With deep technical knowledge, he bridges client needs with solution implementation while maintaining focus on collaboration and communication excellence.
Questions
What industries do you specialise in?
We work with enterprise businesses, government agencies, higher education institutions, and not-for-profit organisations across Australia.
How do you ensure technology adoption?
Through our Adopt + Innovate methodology combining change management, tailored training, and ongoing support programs like Amplify.
Do you offer Microsoft 365 training?
Yes, we provide comprehensive Microsoft 365 training including Copilot, Teams, and productivity tools through workshops and monthly webinars.
Can you help with meeting room technology?
We design and implement intuitive meeting spaces with seamless technology integration for both small and enterprise environments.
What support options are available?
We offer 12-month renewable support contracts with onboarding, upskilling, and refresher training programs tailored to your needs.
Do you have physical locations?
Yes, we have experience centres in Melbourne (Level 49 Melbourne Central) and Sydney (Level 7, 135 King Street).
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