Business Details
Emergency
services
Trusted Commercial Insurance Solutions Queensland
Established to address the complexities of insurance, Dixon Insurance Services specialises in protecting client assets and lifestyles while providing tailored insurance solutions. Our team combines industry expertise with access to respected risk management tools and premium funding partners to deliver comprehensive services. We prioritise client education to maximise coverage efficiency and cost-effectiveness across diverse sectors including manufacturing, construction, and retail. With offices in Toowoomba and Nambour, we offer 24/7 claims management and personalised support for businesses of all sizes.Our commitment to transparency extends to risk assessment, asset protection strategies, and future planning guidance. By leveraging specialist networks and maintaining AFSL accreditation, we ensure compliance and authoritative advice. Our premium funding options alleviate financial pressures through flexible payment plans, while our claims process guarantees active stakeholder negotiation and settlement monitoring. This holistic approach positions us as trusted advisors in commercial insurance solutions.
Services
General Insurance
Risk Management
Premium Funding
Claims Management
Construction Insurance
Highlights and features
- 24/7 claims management and negotiation services
- Tailored insurance solutions for businesses of all sizes
- Access to premium funding options for cashflow flexibility
- Specialist risk assessment tools and industry-specific expertise
- Dedicated support across manufacturing, construction, and retail sectors
Associations and certifications
- Australian Financial Services Licence (AFSL No: 232987)
Services
General Insurance
We provide comprehensive general insurance products tailored to business needs, including property coverage, liability protection, and business interruption insurance. Our solutions cater to small enterprises and large corporations across diverse industries. By partnering with multiple insurers, we ensure competitive pricing and customised policies that align with specific risk profiles and operational requirements.
Risk Management
Our risk management services combine specialist tools and expert consultation to identify, assess, and mitigate business risks. We offer asset protection strategies, occupational health and safety guidance, and construction risk assessments. Through collaboration with accountants and legal professionals, we develop holistic risk mitigation plans that enhance operational resilience and regulatory compliance.
Premium Funding
We facilitate premium funding arrangements that allow businesses to spread insurance costs over extended periods, typically 10 months. This service alleviates financial strain while maintaining uninterrupted coverage. Our partnerships with reputable funding providers ensure transparent terms and flexible payment structures tailored to client cashflow requirements and business growth objectives.
Claims Management
Our claims management team provides end-to-end assistance, from initial lodgement to settlement negotiation. Available 24/7, we represent clients in discussions with insurers, assessors, and stakeholders to ensure fair and timely resolutions. This service covers diverse claim types including property damage, liability disputes, and machinery breakdowns across commercial sectors.
Construction Insurance
We offer specialised insurance solutions for construction projects, including contract works, builder's risk, and liability coverage. Our expertise addresses unique risks associated with residential and commercial developments. Policies are tailored to project duration, contract requirements, and site-specific hazards, ensuring comprehensive protection throughout the construction lifecycle.
People
Ken Dixon
Director
With extensive experience in commercial insurance, Ken leads Dixon Insurance Services' Toowoomba office. He specialises in tailored risk solutions and has built a reputation for client-focused service across Queensland's business community.
Vanessa Davis
Insurance Broker
Vanessa provides expert insurance advice from our Nambour office, focusing on risk management strategies and premium funding solutions. Her client-first approach ensures businesses receive practical, cost-effective coverage tailored to their operational needs.
Questions
What insurance services do you specialise in?
We specialise in commercial general insurance, risk management, premium funding, and claims management tailored to manufacturing, construction, engineering, and retail sectors.
Do you offer 24/7 claims assistance?
Yes, our claims management team provides 24-hour support for policyholders requiring urgent assistance with claim lodgement and negotiation.
How do premium funding options work?
We partner with premium funding providers to allow businesses to spread insurance payments over 10 months, easing cashflow pressures without upfront costs.
What risk management tools do you use?
We utilise industry-recognised risk assessment tools and collaborate with specialists in occupational health, asset protection, and financial planning to mitigate business risks.
Which regions do you service?
We operate from Toowoomba and Nambour offices, providing insurance solutions across Queensland for local and national businesses.
Reviews (3)
Pat Nelligan
Jan 27, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
On the first day of contact with Ken Dixon regarding business insurance he collected information from me, submitted my details to a number of insurers for them to quote and emailed the results back to me that afternoon! Great service and we would highly recommend Dixon to any small business that needs Insurance.
On the first day of contact with Ken Dixon regarding business insurance he collected information from me, submitted my details to a number of insurers for them to quote and emailed the results back to me that afternoon! Great service and we would highly recommend Dixon to any small business that needs Insurance.
Avinash Mahendran
Jun 05, 2020
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Great insurance broker. After initially taking out car insurance through Dixon, I approached them to get a quote on home & contents and once again, Deepaa at Dixon was able to obtain a competitive quote with minimal fuss or hassle.
Alex Burrell
Jul 23, 2014
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We've been clients of Dixon insurance for several years now and have only ever got the very best advice and service from the whole team. Keep it up guys we really appreciate it!
