Business Details
35 Years
experience
Emergency
services
Your Trusted Insurance Broker in Queensland
Established in 1991, Darling Downs Insurance Brokers has built a reputation as a trusted insurance brokerage serving businesses and rural industries across Queensland. Our team of 10 dedicated professionals brings over 150 years of combined experience, offering tailored insurance solutions that reflect our deep understanding of diverse sectors including agriculture, cooperatives, and industrial special risks. With offices in Toowoomba and Warwick, we combine local market knowledge with the resources of national networks like Steadfast Group and NIBA to ensure comprehensive coverage and competitive pricing. Our commitment to client advocacy is evident in every stage of the insurance process, from policy selection to claim resolution.We operate under the philosophy of being 'large enough to trust but small enough to care', prioritising personalised service while maintaining the highest professional standards through ongoing education and accreditation. Our brokers are qualified practitioners who act exclusively in the client's interest, negotiating directly with insurers to secure optimal coverage and handling claims with the same level of expertise and dedication that has defined our service for over three decades.
Services
Business Insurance
Rural Insurance
Tradesmen Insurance
Professional Indemnity Insurance
Public Liability Insurance
Cyber Liability Insurance
Details
- Year established: 1991
Highlights and features
- We buy insurance for you, not sell it
- We have over 150 years of combined insurance experience
- We represent your interests, not the insurance company's
- We handle claims with expert negotiation and follow-through
- We are part of Australia's largest general insurance broker network
Associations and certifications
- Steadfast Group
- National Insurance Brokers Association (NIBA)
- Council of Queensland Insurance Brokers (CQIB)
- Australian Financial Complaints Authority
Services
Business Insurance
Our business insurance solutions protect Queensland enterprises against operational risks. We offer tailored coverage for property damage, liability claims, and business interruptions. With access to multiple insurers through the Steadfast network, we secure competitive premiums while ensuring comprehensive protection for diverse industries.
Rural Insurance
Specialised insurance for Queensland's agricultural sector covers crop losses, livestock protection, and farm equipment. We service dairy operations, cropping enterprises, and western graziers with policies addressing regional risks. Our brokers understand the unique challenges of rural businesses and provide claims support through harvest seasons and natural disasters.
Tradesmen Insurance
Comprehensive coverage for tradespeople includes public liability, tools of trade, and professional indemnity. We protect contractors across construction, mechanical, and service industries with policies addressing job-specific risks. Our brokers negotiate terms that cover equipment transport, on-site accidents, and contractual obligations.
Professional Indemnity Insurance
This protection covers professionals against claims for financial loss due to negligent advice or services. We provide policies for consultants, advisors, and technical specialists with coverage for legal defence costs and compensation claims. Our brokers ensure appropriate limits and exclusions aligned with industry standards.
Public Liability Insurance
Essential protection for businesses facing third-party injury or property damage claims. We arrange coverage for incidents occurring during operations or on business premises. Our brokers assess risk exposure to determine appropriate coverage limits and policy terms for various industries.
People
Brad Millard
Working Director
With over 25 years in the insurance industry, Brad Millard co-owns and manages Darling Downs Insurance Brokers. His expertise in rural and business insurance ensures clients receive tailored risk management solutions. He maintains strong insurer relationships to secure competitive terms.
Andrew Munson
Working Director
Andrew Munson brings extensive insurance experience to his role as co-owner and director. Specialising in commercial risk assessment, he focuses on delivering comprehensive coverage solutions for agricultural and industrial clients. His local knowledge enhances policy customisation.
Questions
Why use an insurance broker instead of buying directly?
Brokers act in your interest, not the insurer's. We access multiple policies to find optimal coverage, explain complex terms, and advocate during claims. Our industry knowledge often secures better terms than direct purchase.
What areas do you service?
We primarily serve Toowoomba, Warwick, and surrounding Queensland regions including the Granite Belt, Condamine, and western grazing areas. Our client base extends to agricultural, rural, and urban business sectors.
How do insurance claims work?
Contact us immediately to report a claim. We lodge it with the insurer, handle documentation, and track progress. For complex cases, we negotiate settlements and ensure timely resolution under your policy terms.
What insurance networks are you part of?
We belong to Steadfast Group (Australia's largest broker network), National Insurance Brokers Association (NIBA), and Council of Queensland Insurance Brokers (CQIB), ensuring access to comprehensive products and professional standards.
How are you qualified to advise on insurance?
All senior brokers hold Qualified Practising Insurance Broker (QPIB) designations from NIBA. This requires ongoing education and adherence to strict professional standards, ensuring expert, up-to-date risk management advice.
