Business Details
Emergency
services
Your Extended IT Support Partner for MSPs
At Infrassist Technologies, we are a dedicated team of 70+ certified engineers, cloud consultants, and helpdesk specialists committed to empowering managed service providers (MSPs) to achieve operational maturity and scalable growth. Our white-label managed IT services and professional solutions are designed to alleviate the burden of day-to-day operations, allowing our partners to focus on strategic initiatives and high-impact projects. With 24/7 NOC support, infrastructure management, and cloud consulting expertise, we provide tailored services that align with our clients' SLAs and preferred platforms.Backed by ISO 27001:2022 certification and 150+ global MSP partnerships, we prioritise flexibility, trust, and value-driven outcomes. Our platform-agnostic approach ensures seamless integration with existing tools, while our 15+ years of experience and technical proficiency deliver reliable, cost-effective solutions. We pride ourselves on fostering long-term partnerships through transparency, adaptability, and a client-centric ethos that places our partners' success at the core of every engagement.
Services
24/7 NOC
Dedicated Helpdesk
Cloud Consulting
Infrastructure Management
M365 Admin
Firewall Admin
RMM Admin
POD Team Support
Highlights and features
- We offer 24/7 NOC and helpdesk support for uninterrupted service.
- Our team includes 70+ certified engineers with global expertise.
- We provide platform-agnostic solutions tailored to your tool stack.
- Our ISO 27001:2022 certification ensures rigorous security standards.
- We scale resources on demand to match your business needs.
Associations and certifications
- ISO 27001:2022
What people say
24/7 service desk
Quick response times
Certified engineers
Seamless integration
Scalable resources
Services
24/7 NOC
Our 24/7 Network Operations Centre provides proactive monitoring and rapid incident resolution for MSPs. With 70+ certified engineers, we ensure uninterrupted uptime through real-time alerts, performance optimisation, and emergency response. This service supports 30k+ nodes globally, aligning with your SLAs and preferred tools for seamless integration.
Dedicated Helpdesk
We deliver customised helpdesk solutions tailored to your MSP's workflow. Our team handles tier 1-3 support, ticket resolution, and client escalations while maintaining your brand identity. With ISO-certified processes, we ensure consistent service quality and client satisfaction across 15+ countries.
Cloud Consulting
Our cloud consultants specialise in Microsoft 365 migrations, Azure audits, and endpoint management deployment. We provide strategic guidance for hybrid cloud environments, automation frameworks, and security compliance, enabling MSPs to deliver advanced solutions without infrastructure overhead.
Infrastructure Management
We manage RMM administration, firewall configurations, and server monitoring for MSPs. Our services include proactive maintenance, patch management, and performance tuning across diverse platforms, ensuring optimal system reliability and security for your clients.
Professional Services
Our team executes complex projects including Windows Autopilot deployment, Linux server customisation, and tenant-to-tenant migrations. With expertise in automation and platform-agnostic tools, we deliver scalable solutions that enhance your service offerings and client outcomes.
Questions
What services does Infrassist offer for MSPs?
We provide 24/7 NOC support, dedicated helpdesk, cloud consulting, infrastructure management, and professional services tailored to MSPs.
Are Infrassist's services available globally?
Yes, we operate across 15+ countries and support 150+ MSP partnerships globally.
Is Infrassist certified for security standards?
We hold ISO 27001:2022 certification, ensuring rigorous information security management.
Can services be scaled on demand?
Yes, our platform-agnostic solutions allow flexible scaling to match your business needs.
How does Infrassist integrate with existing tools?
We work within your preferred tool stack, ensuring seamless integration without contractual restrictions.
What support options are available?
We offer 24/7 NOC, helpdesk, POD team support, and escalation management for comprehensive coverage.
Reviews (1)
Hetal Chudasama
Nov 14, 2020
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I only went for interview here, got shortlisted but couldn't join and the director was kind enough to understand my personal situation and also said to contact in the future if required and also, if needed they'll call after a few months.
