ITtelligent Consulting Services

Business Details

Your Trusted IT & Cybersecurity Partner in Shellharbour

ITtelligent Consulting Services is a leading Australian-owned Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) dedicated to delivering tailored IT and cybersecurity solutions for businesses of all sizes. With over a decade of experience, we combine world-class technology expertise with a client-centric approach to simplify complexity, drive economies of scale, and secure digital environments. Our services span managed IT support, advanced cybersecurity, cloud solutions, business continuity, and compliance management, underpinned by 24/7 support and a nationwide team.

Recognized as Kaseya MSP of the Year and ranked in Deloitte's Tech Fast50, we leverage AI and automation to future-proof businesses while maintaining the personal touch of a local partner. Our commitment to innovation, evidenced by solutions like AI-powered Pia and Business Continuity as a Service, ensures clients stay ahead of evolving threats and technological demands.

Services

Managed IT Services Cyber Security Services Cloud Solutions Disaster Recovery Microsoft 365 Management Unified Communications GRC Compliance Azure Virtual Desktop Network Connectivity Professional IT Services

Highlights and features

24/7 full-service IT support with rapid incident response
Customised cybersecurity solutions aligned with ACSC Essential Eight
Award-winning Microsoft 365 and Azure cloud expertise
Proven track record with 1300+ clients and 25,000+ workstations managed
Nationwide team enabling swift technology deployment across Australia

What people say

Award-winning expertise 24/7 support Industry-leading innovation Proven track record Nationwide coverage

Website

Update Listing

Services

Managed IT Services

24/7 proactive monitoring and management of IT infrastructure to ensure business continuity. Our services include network maintenance, cybersecurity implementation, and cloud integration tailored to Australian businesses. We handle system updates, performance optimization, and issue resolution to minimize downtime while aligning technology with organizational goals. Clients benefit from dedicated account management and regular IT roadmap reviews.

Cyber Security Services

Comprehensive cybersecurity solutions including Managed Security as a Service (MSaaS) and Security Operations Centre (SOC) monitoring. We provide threat detection, incident response, and compliance with ACSC standards. Services include staff training on cyber-safe practices, vulnerability assessments, and implementation of multi-layered security controls. Our proactive approach reduces breach risks while ensuring business continuity through advanced threat mitigation strategies.

Business Continuity

Tailored Business Continuity and Disaster Recovery (BCDR) solutions with 5-minute backup intervals and rapid server restoration. We conduct business impact analyses, develop recovery plans, and perform regular validation testing. Our BCaaS offering ensures compliance with regulatory requirements while minimizing downtime through cloud-based failover systems and comprehensive data protection strategies for critical business operations.

Microsoft 365 Management

Expert management of Microsoft 365 environments including security configuration, license optimization, and workflow integration. We provide migration assistance from legacy systems, performance tuning for Teams/SharePoint, and compliance audits against Essential Eight and ISO 27001 standards. Ongoing support includes user training, automation implementation, and continuous improvement of collaboration tools to enhance productivity.

Cloud Services

End-to-end cloud services covering advisory, migration, and managed operations. We specialize in Azure cloud deployments, security architecture, and cost optimization strategies. Services include cloud-to-cloud migration, hybrid environment management, and implementation of secure remote access solutions. Our approach ensures scalability, compliance with data sovereignty requirements, and integration with existing IT infrastructure for seamless business operations.

Questions

What IT services does Virtual IT Group offer?

We provide managed IT support, cybersecurity solutions, cloud services, business continuity planning, Microsoft 365 management, and unified communications. Our services are tailored to Australian businesses across multiple industries.

How does Virtual IT Group enhance cybersecurity?

Through Managed Security as a Service (MSaaS), Security Operations Centre monitoring, Essential Eight compliance, staff training programs, and proactive threat detection using advanced security tools and strategies.

Do you support remote work setups?

Yes, we implement secure remote access solutions including Microsoft Teams integration, cloud-based phone systems, and virtual desktop environments with enterprise-grade security controls.

What compliance frameworks do you support?

We align with ACSC Essential Eight, ISO 27001, NIST CSF, and Australian regulatory requirements including CPS 234, ensuring comprehensive compliance for financial and government sectors.

How do you handle disaster recovery?

Our Business Continuity as a Service (BCaaS) offers 5-minute backups, rapid server restoration, regular plan validation, and business impact analysis to ensure minimal downtime during incidents.

What makes Virtual IT Group different?

We combine local expertise with global capabilities, offering 24/7 support, AI-powered solutions like Pia, and being ranked among Australia's top 5 MSPs while maintaining personalized service delivery.

Reviews (7)

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Penny Burke

Aug 11, 2021 Report

We have worked with ITtelligent for over 10 years and the only reason we're leaving is because we have been bought by a bigger company with a large existing IT resource. We have always found ITtelligent to be super responsive and helpful - lovely people, down to earth and never made me feel stupid even when I was asking dumb questions! They are fantastic - we will miss them!

Amanda Newton

Feb 20, 2021 Report

Positive:Professionalism,Quality,Responsiveness,Value
I have nothing but positives to recommend ITtelligent as a highly organised, professional & customer focused outfit. Our dealings with all of their system engineers & CR team is completed efficiently & competently (some beyond our expectations) & allowing us to get on with running our business.

Yelena Kats

Dec 17, 2020 Report

ITtelligent look after us in all manners of IT support. I find the team super responsive and knowledgeable. Everyone I've dealt with is patient and clear in their communications. ITtelligent has been instrumental in advising us and assisting with ensuring we have reliable and efficient systems and processes in place to ensure reliability and continuity.

Rosanna Di Grazia

May 26, 2020 Report

We are very grateful for ITtelligent's support. In my role as Office Coordinator I need to ensure staff IT needs are met. We are not experts and often we need support to troubleshoot and navigate all things IT. I find all the staff to be professional, patient and knowledgeable. Overall, we are happy with the timing of responses. Sometimes we need to follow up by phone but we understand this cannot be helped especially in the present remote working environment. Thank you to Anweiser, Sagar, German, Adam, Evan, Syed, Kiran, Abhi and whoever else I may have forgotten to list!

White Rhino

Dec 10, 2019 Report

ITtelligent have been a great support in the management and maintenance of the systems and workstations in our busy design studio. They always respond promptly and go above and beyond to help find a solution. Their friendly staff are always a pleasure to deal with.

MIchael Kirby

Nov 17, 2019 Report

I have been using ITtelligent now for over 4 years at my current business and prior to that I have used them with other businesses I have been associated with over the years. I have found Robert and his team to be great and very responsive to our needs. As we become more IT reliant when its down we struggle, so when we do have an issue from time to time it is rectified very quickly. Most times problems are fixed before we even know about them. As for their pricing it is very competitive as we do compare their pricing every two years and we have found them hard to beat. I cannot recommend them

Natalie Lewicki

Nov 16, 2019 Report

Rob and the team at ITtelligent have been an incredible support and sounding board as we build our business across the Asia Pacific region. Rob and his team were fantastic to work and would highly recommend ITtelligent as a trusted provider to support your business.