Business Details
41 Years
experience
Your Trusted Mental Health Support in Parramatta
One Door Mental Health has been a dedicated mental health service provider for over 35 years, specialising in support for individuals with severe and enduring mental illnesses. Established in 1985, we have evolved to become a leading NDIS-registered organisation, offering clinical services, carer support, peer-led programs, and advocacy. Our multidisciplinary teams operate across New South Wales, delivering evidence-based services that prioritise lived experience and community inclusion. As part of Mind Australia, we combine local expertise with national capabilities to provide a comprehensive continuum of mental health care.Our values of collaboration, trust, and empowerment guide every interaction, ensuring clients feel respected and supported in their recovery journey. We fund critical research into schizophrenia and mental health, partnering with universities to advance treatment and support systems. With over 270 staff and 50 volunteers, we remain committed to reducing stigma and fostering hope through innovative, person-centred care.
Services
Carer Supports
Clinical Services
Mental Health Supports
NDIS Services
Support Groups
Peer-Led Programs
Advocacy Services
Research Funding
Community Recovery
Youth Support
Details
- Year established: 1985
Highlights and features
- We have over 35 years of experience in specialist mental health services
- NDIS-registered provider with tailored recovery programs
- Multidisciplinary teams combining clinical expertise and lived experience
- Part of Mind Australia's national mental health service network
- Fund critical research into schizophrenia and mental health treatments
Services
Carer Supports
Specialised support for families and carers of people with mental illness. We provide education, advocacy, and respite services to help carers navigate the mental health system. Our programs foster peer connections and offer practical tools for managing care responsibilities while maintaining personal wellbeing.
Clinical Services
NDIS-registered clinical mental health programs delivered by qualified professionals. Services include psychological therapy, medication management, and recovery planning. Our trauma-informed approach integrates evidence-based practices with lived experience perspectives to support holistic healing and symptom management.
Peer-Led Programs
Community-based recovery initiatives led by individuals with lived experience. These programs build social connections through group activities, skill-building workshops, and mutual support circles. Participants gain practical recovery strategies while developing meaningful relationships in safe, inclusive environments.
NDIS Services
Tailored NDIS support coordination and service delivery. We help participants develop and implement individualised plans focusing on capacity building, community participation, and goal achievement. Our NDIS services include plan management, specialist support coordination, and access to allied health professionals.
Research Funding
Funding initiatives for schizophrenia and mental health research. Our Research Trust Fund and Peter Meyer Fund support academic studies into treatment innovations, psychosocial factors, and support service improvements. We facilitate participant recruitment and collaborate with universities to translate findings into practical service enhancements.
Questions
What mental health services do you offer?
We provide clinical services, carer support, peer-led programs, NDIS support coordination, and advocacy services for people living with severe mental illness.
Are your services NDIS-registered?
Yes, we are an NDIS-registered provider offering support coordination, capacity building, and specialist mental health services under the NDIS framework.
How can carers access support?
Carers can access education programs, support groups, and advocacy services through our dedicated carer support teams operating across NSW.
Do you offer online mental health support?
We provide telehealth consultations and virtual support groups, with service delivery options available through face-to-face, telephone, and online platforms.
Where are your services available?
We operate across New South Wales including Sydney, Parramatta, Newcastle, Wollongong, Albury, Tamworth, and regional NSW communities.
Reviews (6)
Allan Ritchie
Jan 21, 2021
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I dont know what happened to review i already had here but basically all my reviews revolve around canaccord genuity and the even worser mental health i developed from the experience there where my mothers estate and my life savings of 40 yrs were gone.ive tried for years to get help from this outfit i was a member of but it seems ounce you become a financial victim you arent covered by these types of places anymore they should warn you of such rather then promising they there to help whatever eventuates
Allyn Cooke
Apr 30, 2020
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Carer Advocacy and the support services that go with that. Moruya service has been supportive over this difficult time.
Nova Morgan
May 01, 2018
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I was just dumped at the end of last year, told would get a call after everyone got back from holidays, but now it's May and no one gives a fig. People with support needs should not just be dumped. No one was s'posed to be worse off under NDIS .. well it is ... it's just hand over fist wanting vulnerable people's funding and nothing for those who cant qualify because they have no support, no mentor, no helper ... nothing.
Jenny Smith
Sep 30, 2017
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Great organisation - as a outreach volunteer, mental health educator and consumer committee member i wouldn`t be where I am today in my life without the support & encouragement of current & former SFNSW/One Door Staff I`m now involved with other mental health related committees & advocacy work and a volunteer with Compeer
Deby Persson Esteban
Apr 13, 2017
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My name is Debbie. I'm a 60 year old women who has suffered from a mental illness all my life. I have been a member of Pioneer Clubhouse for 15 years and during this time Pioneer has been a life saver for me. Most recently the staff at Pioneer Clubhouse worked with me in finding affordable social housing here on the Northern Beaches. At the time I… was facing imminent homelessness, and my mental health was deteriorating rapidly from the stress of it all. Thanks to the persistent advocacy from the staff at Pioneer Clubhouse I am now safely housed Many thanks Pioneer, may the Clubhouse continue
Aaron Williams
Apr 04, 2017
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Jason is alway on holiday or in a meeting looking for money no time 4 me . Rex don't think he likes homeless people. He has this great time with thows people who hasn't gotten an metal illness just wanted attention and Rex love that .
