Business Details
21 Years
experience
Trusted Insurance Brokers in Perth, WA
At Avoca Insurance Brokers Insurance Brokers, our mantra of 'rewards with respect' guides every aspect of our operations. We prioritise trust and integrity above all else, forging long-term relationships with clients by delivering certainty and peace of mind through risk mitigation. Our team brings decades of combined experience across diverse industries, offering unmatched proficiency in insurance solutions. We are deeply committed to community support, exemplified by our long-term sponsorship of Youth Focus and the Cycling Development Foundation.As a proud member of the Steadfast Group and NIBA, we combine local expertise with national resources to serve businesses and individuals across Australia. Our dedication to excellence was recognised with the 2025 NIBA WA Broker of the Year award, underscoring our commitment to outstanding client care and industry leadership.
Services
Business Insurance
Personal Insurance
Claims Management
Risk Mitigation
Event Sponsorship
Community Partnerships
Details
- Year established: 2005
Highlights and features
- Over 20 years' experience in insurance broking and risk management
- Personalised service combining local knowledge with national resources
- Recognised 2025 WA Broker of the Year by NIBA
- Community-focused approach with long-term charity partnerships
- Triple bottom line commitment to people, planet and profit
Associations and certifications
- Steadfast Group
- National Insurance Brokers Association (NIBA)
What people say
Fantastic working experience
Smooth communication
Beautifully organised events
Kind and professional people
Outstanding service
Services
Business Insurance
We provide comprehensive business insurance solutions protecting Australian companies from operational risks. Our offerings include property damage coverage, liability protection and business interruption insurance. With expertise in construction, cyber security and professional indemnity policies, we help businesses mitigate financial risks while maintaining compliance with industry regulations.
Personal Insurance
Our personal insurance portfolio covers individuals and families with tailored solutions for vehicles, homes and personal assets. We offer classic car insurance, hobby farm coverage and cyber protection policies. Our brokers ensure clients receive appropriate coverage for their unique lifestyle needs while maintaining competitive pricing and comprehensive protection.
Claims Management
We specialise in streamlining the insurance claims process for both businesses and individuals. Our team provides expert guidance through property damage, motor vehicle and liability claims while ensuring fair settlements. With dedicated specialists handling documentation and negotiations, we simplify complex claims processes for our clients.
Risk Mitigation
Our risk assessment services help businesses identify and manage potential threats to their operations. We develop customised risk management strategies covering cyber security, workplace safety and environmental factors. By implementing proactive measures, we help clients reduce insurance costs and prevent potential business disruptions.
Community Partnerships
We maintain long-term commitments to community organisations through sponsorship and volunteer programs. Our partnerships include Youth Focus mental health initiatives and the Cycling Development Foundation. These programs reflect our corporate values while supporting local communities across Western Australia through targeted charitable activities.
People
Charles Elders
Managing Director
Founder with over 35 years' experience in Australian and European insurance markets. Recognised 2025 NIBA WA Broker of the Year, passionate about community development and sustainable business practices.
Jimmy Grehan
Broking Operations Manager
30-year industry veteran specialising in mining and resources insurance. Former Dynamic Risk Solutions founder with eight years' collaboration with Avoca Insurance Brokers Insurance Brokers, bringing technical expertise and client-focused service.
Sheenali Slipper
Broker Development Services
15-year insurance professional managing broking operations and marketing. Expert in tailored insurance solutions with a creative approach to client service and business development.
Cath Haynes
Claims Manager
18-year insurance industry veteran with experience across Auckland, Melbourne and Perth. Specialises in simplifying claims processes while maintaining ANZAC cultural connections through professional and personal networks.
Kylie Zomer
Senior Account Executive
30-year commercial insurance expert specialising in risk assessment and compliance. Provides strategic solutions for businesses of all sizes while maintaining a customer-first approach to insurance broking.
Questions
What types of insurance do you offer?
We provide comprehensive business and personal insurance solutions including property, motor, cyber, liability, and specialty coverages tailored to Australian businesses and individuals.
How do I lodge an insurance claim?
Contact our claims team with your policy number and incident details. We'll guide you through documentation requirements and keep you informed throughout the settlement process.
Are you part of any insurance networks?
We're proud members of the Steadfast Group (Australasia's largest broker network) and NIBA, combining local service with national industry resources.
What areas do you service?
Primarily serving Western Australia with a focus on Perth metropolitan and regional areas, supporting clients across Australia through our network partnerships.
How are you different from other brokers?
Our 'rewards with respect' philosophy prioritises long-term relationships, community involvement, and environmental responsibility while delivering expert insurance solutions tailored to client needs.
Do you support community initiatives?
We actively support Youth Focus, Cycling Development Foundation, and Royal Flying Doctor Service through sponsorship, fundraising and volunteer programs across Australia.
Reviews (5)
Peter Owens
Jan 21, 2022
Report
Positive:Responsiveness
Avoca has provided excellent service as my insurance broker for over 10 years. Avoca offers prompt response, good value and a thorough understanding of our insurance needs.
Avoca has provided excellent service as my insurance broker for over 10 years. Avoca offers prompt response, good value and a thorough understanding of our insurance needs.
Graham Tapscott
Jan 21, 2022
Report
Positive:Professionalism
Excellent friendly and very professional service each time, every time. My manager, Elaine, goes to the ends of the earth to make sure that I am being looked after with hard to find, good old fashioned service, something sadly lacking these days within the service industry.
Excellent friendly and very professional service each time, every time. My manager, Elaine, goes to the ends of the earth to make sure that I am being looked after with hard to find, good old fashioned service, something sadly lacking these days within the service industry.
Brenda Lee
Jan 20, 2022
Report
We have been working with Avoca for 7 years now as our preferred and trusted insurance broker. Service, care and attention has always been 5 star!
Roman Watkins
Jan 18, 2022
Report
Great company, I've been dealing with Avoca Insurance Brokers since 2005 when it was founded. Prior to that I have been working with Charles Elders since 1993 when I started my business. I highly recommend Avoca who have been brilliant to deal with over the last 29 years!!!
Joshua Hummerston
Jan 06, 2022
Report
I have had nothing but great experiences when dealing with Avoca and Mia-Carla. Nothing seems to difficult and I have every confidence recommending both.
