Business Details
Your Trusted Business Insurance Partner in Australia
Matrix Insurance is a proudly Australian-owned and operated national insurance brokerage established to provide dynamic, professional, and reliable insurance solutions. Founded by Company Director Oliver Whittingham, we prioritise understanding clients' unique needs and delivering tailored advice backed by extensive industry expertise. Based in Perth, Western Australia, we serve businesses nationwide, offering access to over 120 underwriters and insurers to secure competitive policies.Specialising in general insurance for small to medium enterprises, we excel in high-risk sectors like hospitality and late-night leisure, where our deep industry knowledge ensures comprehensive coverage. Our commitment to simplifying the insurance process and providing exceptional support has earned us a reputation as a trusted partner for businesses seeking personalised protection.
Services
Business Insurance
Public Liability
Professional Indemnity
Workers Compensation
Industrial Special Risks
Cyber Insurance
Motor Fleet Insurance
Marine Transit
Machinery Breakdown
Management Liability
Highlights and features
- We offer access to over 120 insurers for competitive business insurance solutions
- Our team provides tailored advice based on 18+ years of industry expertise
- We specialise in hard-to-place insurance for high-risk industries like hospitality
- We deliver continuous policy reviews to ensure ongoing coverage suitability
- Our claims process is handled professionally with dedicated support
What people say
Outstanding experience
Perfect insurance policy
Seamless process
Highly recommend
Amazing support
Services
Business Insurance
Our business insurance policies provide comprehensive protection tailored to specific industries and company sizes. We assess each client's unique risks to craft solutions covering property damage, business interruption, and liability claims. With access to 120+ insurers, we secure competitive rates while ensuring adequate coverage for both small enterprises and large corporations.
Public Liability
Public liability insurance safeguards businesses against third-party injury or property damage claims. We help clients navigate coverage options that protect against financial losses from negligence allegations, including legal costs and compensation payments. Our tailored policies address industry-specific risks while maintaining cost-effectiveness for Australian businesses.
Professional Indemnity
Professional indemnity insurance protects service providers against claims of negligence or faulty advice. We offer policies covering legal defense costs, compensation payments, and reputational damage mitigation. Our specialists work with professionals across industries to ensure adequate protection against claims arising from work-related advice or design services.
Workers Compensation
Workers' compensation insurance fulfills legal requirements while protecting businesses from financial impacts of workplace injuries. We assist clients in securing policies that cover medical expenses, wage replacements, and rehabilitation costs. Our expertise in state-specific regulations ensures appropriate industry classification codes and competitive premium rates for employers across Australia.
Industrial Special Risks
Industrial special risks insurance covers large-scale operations with asset values exceeding $5 million. We provide comprehensive policies protecting against fire, storms, theft, and business interruption. Our specialists structure coverage for diverse operations including manufacturing plants, mining facilities, and commercial properties, ensuring appropriate limits and risk management strategies.
People
Oliver Whittingham
Managing Director
With over 18 years in insurance brokerage, Oliver established Matrix Insurance to provide personalised solutions for Australian businesses. His expertise in high-risk sectors and commitment to client advocacy ensures tailored protection strategies.
Claudia
Account Manager
Claudia specialises in policy renewals and client relations, known for her proactive approach to insurance needs. Her focus on hospitality and service industries ensures clients receive competitive coverage with exceptional support.
Amanda
Account Manager
Amanda provides expert guidance on business insurance solutions, leveraging her knowledge of SME requirements. Her client-centric approach ensures comprehensive coverage and timely claims assistance for diverse industries.
Lara
Claims Manager
Lara oversees claims processing with a focus on efficiency and client support. Her experience in insurance claims management ensures smooth resolution processes while maintaining transparent communication with policyholders.
Dale
Broker Assistant
Dale supports the brokerage team with policy administration and client inquiries. His organisational skills ensure seamless coordination between clients, insurers, and senior brokers for efficient service delivery.
Questions
What types of business insurance does Matrix Insurance offer?
We provide public liability, professional indemnity, workers' compensation, industrial special risks, cyber insurance, motor fleet, marine transit, machinery breakdown, and management liability coverage.
How does Matrix Insurance tailor policies to specific businesses?
Our brokers conduct detailed consultations to understand your operations, then negotiate with 120+ insurers to create customised coverage matching your industry risks and financial requirements.
Can Matrix Insurance help with hard-to-place insurance requirements?
Yes, we specialise in complex cases for high-risk industries like hospitality, mining, and late-night leisure, where our industry expertise secures coverage other brokers cannot provide.
How does the claims process work with Matrix Insurance?
We guide clients through every step, handling documentation, insurer communication, and resolution strategies to ensure efficient claims processing with minimal business disruption.
Do you offer insurance solutions for small businesses?
Absolutely. We specialise in cost-effective policies for SMEs, with particular expertise in hospitality, retail, and service industries, ensuring appropriate protection at competitive rates.
What areas does Matrix Insurance service?
While based in Perth, Western Australia, we provide insurance solutions to businesses nationwide, with particular experience in regional and metropolitan operations across Australia.
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