Business Details
7 Years
experience
Emergency
services
Trusted In-Home Care Services in Australia
Pearl Home Care is a leading Australian-owned home care provider dedicated to delivering personalized in-home aged and disability care grounded in compassion, respect, and professionalism. Established in 2019, our national network of locally-owned teams supports over 3,000 clients across Australia, enabling individuals to live safely, independently, and comfortably in their own homes. With a focus on diversity, affordability, and tailored care plans, we offer 24/7 support through qualified personal and clinical care workers.Our commitment to ethical conduct, cultural inclusivity, and client empowerment ensures dignity and respect for all, while our flexible service models eliminate lock-in contracts and hidden fees. Backed by decades of experience in health and aged care sectors, we prioritize client autonomy, safety, and quality of life through evidence-based practices and continuous staff training.
Services
In-Home Nursing Care
Personal Care
Home Modifications
Respite Support
Meal Preparation
Allied Health Services
Disability Supports
Palliative Care
Community Engagement
Transport Services
Details
- Year established: 2019
Highlights and features
- 24/7 in-home support with qualified care workers
- Locally-owned teams with national consistency
- No lock-in contracts or hidden fees
- Tailored care plans for diverse needs
- Government-approved NDIS and aged care provider
Associations and certifications
- NDIS Registered Provider
Services
In-Home Nursing Care
Our in-home nursing care delivers professional clinical support for post-hospital recovery, chronic condition management, and palliative care. Registered nurses provide wound care, medication administration, and health monitoring while maintaining client dignity. Services adapt to evolving needs, ensuring continuity of care in familiar surroundings through evidence-based practices and collaboration with healthcare professionals.
Personal Care
We offer respectful assistance with bathing, dressing, grooming, and continence management tailored to individual preferences. Our carers prioritize client autonomy while ensuring safety and comfort during hygiene routines. Services maintain privacy and dignity through personalized approaches that respect cultural needs and promote confidence in daily self-care activities.
Home Modifications
Our home modification services implement practical safety improvements like grab rails, non-slip flooring, and doorway widening to prevent falls. Occupational therapy collaborations ensure modifications meet mobility needs while maintaining home aesthetics. We coordinate installations that enhance accessibility for wheelchairs and walkers, enabling long-term independent living through environment-specific adaptations.
Respite Support
Our respite care provides temporary relief for primary caregivers through flexible in-home or community-based support. Services maintain client routines while offering companionship, personal care, and safety monitoring. We accommodate emergency needs and scheduled breaks, ensuring caregivers can recharge without compromising their loved one's care quality or emotional well-being.
Allied Health Services
We deliver in-home allied health therapies including physiotherapy, occupational therapy, and podiatry to improve mobility and manage chronic conditions. Certified professionals create personalized exercise programs to enhance strength and balance. Services integrate with daily routines, focusing on maintaining independence through targeted interventions that address specific functional challenges and promote long-term wellness.
People
Glenn Hardwick
Board Chair
Experienced business leader with extensive aged care operations background, driving strategic growth across Australia's health sector through quality-focused governance and community engagement initiatives.
Paul Shehade
Managing Director
Over 35 years' experience in health and aged care sectors, founding Pearl Home Care to combine industry expertise with compassionate service delivery models that prioritize client autonomy.
Penny Fielding
Chief Operating Officer
Healthcare administration specialist with deep expertise in client-centred care frameworks, ensuring compliance with quality standards while optimizing home care service delivery across Australia.
Michael Goldsworthy
Board Member
Governance expert supporting long-term sustainability in health organizations through strategic planning frameworks that align financial viability with community care outcomes.
Questions
What services qualify under the Commonwealth Home Support Program (CHSP)?
CHSP covers entry-level supports like cleaning, personal care, transport, and social support for older Australians maintaining independence at home.
How quickly can care services commence?
Services often start within days depending on location and availability, with urgent cases prioritized through our responsive care coordination teams.
Can I choose my care team members?
We match care teams to client preferences and needs, ensuring continuity through consistent scheduling of preferred support workers and nurses.
Are there lock-in contracts?
No lock-in contracts exist - our flexible service models allow adjustments to care plans without penalty, focusing on client choice and funding portability.
How are care workers trained?
All staff undergo rigorous training in client rights, cultural competence, and safety protocols, with ongoing professional development maintaining compliance with aged care quality standards.
What areas do you service?
We operate nationally across all Australian states through locally-owned franchises, with over 3000 clients receiving care from teams familiar with regional needs.
