Business Details
50+ Years
experience
Emergency
services
Trusted Mental Health and Psychosocial Disability Support
Open Minds has been dedicated to supporting individuals with mental health and psychosocial disabilities for over 110 years. Founded in 1912, our mission is to empower people to live independently and thrive through person-centred, inclusive services. We prioritise lived experiences, fostering collaboration to strengthen community wellbeing across Queensland and New South Wales. Our team of over 450 professionals delivers tailored care, including clinical coordination, housing support, and suicide prevention programs. We operate Medicare Mental Health Centres, youth support initiatives like headspace and Youth Bloom, and community access programs.With 15 locations and outreach services, we ensure accessible support for diverse needs. Our partnerships with organisations like Queensland Health and Primary Health Networks enhance our capacity to reduce stigma and improve outcomes. We host the Queensland Mental Health Awards to celebrate achievements in mental health advocacy. Committed to innovation, we continuously adapt to societal changes while maintaining our core principle: listening to and understanding individual needs. Our teams expertise spans decades, ensuring reliable, ethical support for every client.
Services
Adult Mental Health
Youth Mental Health
Psychosocial Disability Support
Suicide Prevention Programs
Housing and Accommodation Support
Details
- Year established: 1912
Highlights and features
- We have over 110 years of experience in mental health and disability support.
- Our person-centred approach prioritises individual lived experiences and needs.
- We operate 15 locations with outreach services across Queensland and NSW.
- Our team includes experts with decades of experience in mental health sectors.
- We partner with leading health organisations to enhance service delivery.
What people say
Confidence to pursue studies
Best decision you could make
Supported to achieve dreams
Timely and compassionate support
Improved quality of life
Services
Adult Mental Health
Our Adult Mental Health services provide clinical care coordination and community living supports tailored to individual needs. We offer specialist homeless services and access to Medicare Mental Health Centres. Our team ensures holistic support to improve wellbeing and independence for adults facing mental health challenges.
Youth Mental Health
Youth Mental Health programs like headspace and Youth Bloom deliver targeted support for young people aged 1225. Services include counselling, transition assistance, and community engagement initiatives. We focus on early intervention to foster resilience and long-term mental wellbeing in vulnerable youth.
Psychosocial Disability
Psychosocial Disability services include in-home support, community access programs, and supported independent living. We empower individuals to manage daily activities and achieve personal goals. Our person-centred approach ensures tailored strategies for sustained independence and social inclusion.
Suicide Prevention
Suicide Prevention and Response programs offer immediate crisis intervention and ongoing support. Our team provides the Way Back Service and suicide response initiatives. We collaborate with emergency services and community networks to deliver timely, compassionate care for at-risk individuals.
Housing Support
Housing and Accommodation Support initiatives assist individuals in securing stable living arrangements. We offer tailored housing solutions, including rental assistance and tenancy support. Our goal is to reduce homelessness and ensure safe, sustainable housing for people with mental health and disability needs.
People
Karen Hale-Robertson
Acting CEO
Karen has over 25 years of experience in health and community services. She focuses on reducing health inequalities and social injustices through strategic leadership and stakeholder engagement.
Michelle Underhill
General Manager Integrated Mental Health QLD
Michelle brings 15 years of mental health sector experience, specialising in early intervention and community health outcomes. She previously worked with Brisbane South Primary Health Network.
Rik Barker
General Manager Integrated Mental Health NSW
Rik has 18 years of mental health leadership experience. He has enhanced services across North Coast NSW and oversees Medicare Mental Health Centres in Lismore and Coffs Harbour.
Amanda Skinner
General Manager Service Delivery
Amanda is a dedicated community services professional with expertise in psychosocial disability support. She leads teams to help clients achieve independent living goals.
Questions
What services does Open Minds offer?
We provide adult and youth mental health support, psychosocial disability programs, suicide prevention, housing assistance, and Medicare Mental Health Centres.
How can I access Open Minds services?
Contact us via phone at 1300 673 664 or complete our online form for a response within 48 hours.
Do you offer 24/7 emergency support?
For emergencies, call triple zero (000). Our offices operate Monday–Friday, 8:30am–4:30pm AEST.
Are services available outside Queensland?
Yes, we operate in New South Wales with locations in Coffs Harbour, Lismore, and Tweed Heads.
How does Open Minds involve lived experience?
We integrate lived experience into service design and decision-making to ensure client-centred care and advocacy.
Videos