Business Details
50+ Years
experience
Emergency
services
Trusted Disability Support Services in Queensland
Multicap has been dedicated to expanding possibilities for people with disabilities for over 60 years. Founded in 1965 by five Brisbane families seeking support for children with complex needs, we have grown into a leading provider across Queensland, northern New South Wales, and Victoria. Our services include Supported Independent Living, Short Term Accommodation, In Home Support, Community Access, Youth Developmental Experiences, and Specialised Behaviour Support. With 17 community hubs and over 1,700 customers, we focus on tailored programs that promote independence, community connection, and personal growth. Our team of experienced professionals delivers NDIS-registered services, including critical support for high-complexity cases. Through social enterprises like Monte Lupo Arts and Makeables, we create employment pathways while maintaining rigorous clinical standards.Backed by 30 years of experience in behaviour support and therapeutic interventions, we combine evidence-based practices with compassionate care. Our governance team includes industry leaders with decades of experience in disability services, healthcare, and corporate leadership. We maintain strict compliance with quality standards while continuously innovating to meet evolving customer needs. With a focus on transparency and client-centric approaches, we ensure every service aligns with individual goals and funding requirements. Our emergency response capabilities and 24/7 support systems demonstrate our commitment to reliability and accessibility.
Services
Supported Independent Living
Short Term Accommodation
In Home Support
Community Access Support
Youth Developmental Experiences
Specialised Behaviour Support
Therapeutic Support
Music Therapy
Critical Support Services
Aged Care Coordination
Details
- Year established: 1965
Highlights and features
- We have over 60 years of experience in disability support services
- Our team includes specialists with 30+ years in behaviour support
- We operate 17 community hubs across three Australian states
- Our NDIS-registered services include critical support for complex cases
- We combine clinical expertise with social enterprise employment programs
What people say
Compassionate support
Professional staff
Comprehensive services
Community integration
Responsive care
Services
Supported Independent Living
Our Supported Independent Living (SIL) services help individuals build independence through tailored accommodation solutions. We provide 24/7 support with daily tasks like personal care, meal preparation, and community access while respecting individual choices. Our NDIS-registered program operates across Queensland, NSW, and Victoria with flexible support models that adapt to changing needs and funding arrangements.
Short Term Accommodation
Multicap's Short Term Accommodation offers temporary stays for respite, holidays, or emergency care. Our accessible properties provide full support packages including meals, personal care, and recreational activities. Available across multiple locations, this NDIS-funded service offers up to 28 days annual support with flexible booking options for individuals and families.
Specialised Behaviour Support
As Queensland's largest behaviour support team, we develop evidence-based strategies for managing challenging behaviours. Our clinical specialists work with individuals, families, and support networks to implement Positive Behaviour Support plans. Services include direct intervention, staff training, and environmental modifications to improve quality of life and community participation.
Community Access Support
We help individuals engage with their communities through tailored access programs. Our support workers facilitate social connections, skill development, and participation in local activities. Services include transport assistance, recreational activity coordination, and community navigation training to enhance independence and social inclusion.
Youth Developmental Experiences
Our youth programs focus on building independence and life skills for under-18 NDIS participants. Through Discovery Days, Sunup/Sundown programs, and ASDAN-certified courses, we develop social engagement, communication skills, and community participation. Operating across 13 Queensland locations, our programs combine structured learning with recreational activities in accessible environments.
People
Damian Bell
Group Chief Executive Officer
With 20+ years global leadership experience across infrastructure, banking, and legal sectors, Damian drives strategic growth while maintaining focus on disability service excellence. His background includes chairing major charitable organisations supporting vulnerable communities.
Simon Wright
Multicap Chief Executive Officer
Occupational therapist with 25+ years disability sector experience, Simon leads with clinical expertise and operational leadership. Holds MBA and BOccThy qualifications, joining Multicap in 2024 after senior roles in disability service organisations.
Simon Wardale
Chief Clinical & Practice Officer
30-year disability sector veteran with clinical leadership experience. Former Director of Practice Leadership at Centre of Excellence for Behaviour Support, integrating contemporary practices into organisational models. Holds BAppSc in Intellectual Disability.
Questions
What NDIS services does Multicap offer?
We provide Supported Independent Living, Short Term Accommodation, In Home Support, Community Access, Youth Programs, Specialised Behaviour Support, and Critical Support Services across Queensland, NSW and Victoria.
How do I access Multicap's respite services?
Contact our team on 1300 135 886 to discuss eligibility and availability. Our NDIS-registered respite services include emergency care, planned holidays, and caregiver relief options.
Are there community hubs near me?
We operate 17 community hubs across Queensland and northern NSW. Visit our website to find locations in Blackburn, Canterbury, Capalaba, and other regional centres.
What employment support programs exist?
Our Skilling Queenslanders for Work initiative offers Certificate III training with guaranteed work experience. We also provide Supported Employment services connecting participants with local businesses.
How does Multicap support behaviour management?
Our specialist team develops Positive Behaviour Support plans using evidence-based interventions. We offer direct support, staff training, and environmental modifications tailored to individual needs.
Can I volunteer with Multicap?
Yes! We welcome volunteers to support community hubs, events, and programs. Contact our team to discuss current opportunities in your local area.
Videos
Reviews (6)
Grace Priscilla
Oct 14, 2021
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I had put in an enquiry about your one and two bedroom apartments in Carina, and they only have two bedroom apartments available. Which I don't understand how an organisation who are ment to support people with disabilities in finding safe and supportive accommodation can charge between $440 and $480 a week not including utilities. How are we ment to afford that and still be able to buy food and put money on our go cards and what ever other bills we may have When we already have barriers to finding employment. And having to try and live on what ever funds we have left over for the fortnight and
Dilip Bhoola
Sep 21, 2021
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Nic coffee shop, must visit very nice pottery on display to buy, place must visit ,very good outdoor sitting
Judy Bentley
Jul 05, 2021
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I have recently started with Multicap and have been made to feel exceptionally welcome as part of their team. Thank you.
Linda Mead
Jun 21, 2021
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They misrepresented the apartment they were going to offer us at Carina The one they showed us was completely different to the one offered. They were both two bedroomed that is the only similarity When we complained they lied and swore we were confused. They are completely unprofessional.
Storm Power
Mar 16, 2021
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They didnt look after our sister properly Such as checking her glucose levels and her own safety they let her fall to the ground by her self while in seizure which is wrong because our sister fell on her face with bruising and split chin and lips and even broken teeth and that not the first time its happened there shes done it other times and that is dangerous as it can cause brain damage and no one seems to care whoever theres witnessing her doing this is not doing their job properly and their rules need to be changed A.S.A.P.
Jade Stephenson
Nov 20, 2017
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Was interested in doing a course but went back to uni instead and work. This lady Lynn who runs the aged cert/disability rung my grandmother on my birthday, she was an emergency contact? I'm 34!!!, to see if I wanted to do the course in November. Ring me! Not only did Lynn ruin my birthday as my grandmother was very confused and furious. All multicap wants is funding. Borderline harrasment and thanks very much for ruining my birthday. Wouldn't recommend! I will be telling other uni students to stay clear. Email after email after phone call. When someone doesn't reply, it usually means they are
