Business Details
Cloud Hosted Phone Systems for Australian Businesses
Telephone Systems is a dedicated provider of advanced telecommunications solutions for Australian businesses. With a focus on cloud-hosted phone systems, SIP trunks, and integrated communication tools, we help organisations reduce costs while enhancing productivity. Our team of accredited professionals delivers tailored advice, from system selection to installation and ongoing support. We specialise in modernising business communications through NBN-ready technologies, including VoIP systems, CRM integrations, and video conferencing solutions. Our services extend to phone bill audits, relocation assistance, and customised packages designed for businesses of all sizes.Operating across Melbourne, Sydney, Brisbane, Perth, and Adelaide, we prioritise flexibility, scalability, and seamless integration to meet evolving business needs. Our commitment to quality is reflected in our partnerships with leading brands like Yealink, NEC, and Avaya. By combining cutting-edge technology with expert support, we ensure businesses maintain reliable, cost-effective communication infrastructure. Our cloud-based solutions eliminate the need for on-premises hardware, enabling remote access and scalability. With over a decade of experience in the telecommunications sector, we empower Australian businesses to stay connected in a competitive landscape.
Services
Cloud Hosted Systems
SIP Trunks
CRM Integrations
Video Conferencing
Phone System Advice
Highlights and features
- We offer NBN-ready cloud phone systems with no upfront costs
- Our team provides free expert advice and phone bill audits
- We integrate phone systems with CRM software for enhanced productivity
- Our solutions support businesses in Melbourne, Sydney, Brisbane, Perth, and Adelaide
- We provide scalable plans from PAYG to unlimited calling options
Services
Cloud Hosted Phone Systems
Our cloud-hosted PBX service delivers scalable, cost-effective communication for SMEs using VoIP technology. Features include unlimited calling plans, mobile integration, and CRM synchronisation. Businesses avoid upfront hardware costs while accessing premium features like call recording and virtual attendants. The system supports remote work and seamless relocation without changing phone numbers.
SIP Trunking
SIP trunking replaces traditional phone lines with internet-based communication, reducing costs and enabling advanced features. Our plans offer local, national, and international calling with flexible pricing. Integration with Microsoft Teams and existing PBX systems ensures smooth transition to NBN-compatible infrastructure for Australian businesses.
CRM Integrations
We connect phone systems with CRM platforms to enhance productivity and customer service. Automatic call logging, contact screen pops, and detailed analytics improve sales and support workflows. This integration enables businesses to track interactions and manage communications directly from their CRM interface.
Phone System Advice
Our accredited professionals provide tailored recommendations for phone system selection, installation, and optimisation. Services include free quotes, bill audits, and relocation planning. We assess business needs to recommend cost-saving solutions that align with current and future communication requirements.
Video Conferencing
Modern video conferencing solutions connect teams through high-quality audio-visual collaboration tools. Our Yealink and Zoom-compatible systems support virtual meetings, screen sharing, and remote participation. Designed for businesses requiring reliable, user-friendly platforms to enhance internal and client communications across Australia.
Questions
What cloud phone system plans do you offer?
We provide three cloud PBX plans: PAYG ($15/month), Value ($25/month with unlimited local/national calls), and Premium ($55/month with unlimited everything including mobile calls).
Can I keep my existing phone number?
Yes, our cloud systems allow number porting during setup. You can retain your current business numbers when switching to our hosted phone system.
Do you support CRM integrations?
Yes, we integrate phone systems with major CRMs like Salesforce and HubSpot. This enables automatic call logging, contact information display, and improved customer interaction tracking.
What areas do you service?
We support businesses nationwide with primary service centres in Melbourne, Sydney, Brisbane, Perth, and Adelaide. Remote setup is available Australia-wide.
How much does SIP trunking cost?
SIP trunk plans start at $15/month with per-minute charges or unlimited options. Additional DIDs cost $2–$50 and number porting fees range from $30–$250 depending on volume.
Reviews (2)
Chuck Klein
Nov 04, 2016
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I recently purchased an NEC SL1100 telephone system from Tel-Comp Solutions. Rob responded very quickly to my request for a telephone system quote. He also quoted the lowest price for the system. Once I agreed to have him install the system it was scheduled within a few days. Rob arrived on time with an assistant and installed my new telephone system in a professional, timely manner. He then gave me instructions on how to use the features of the new system. I have been using the new phones for a few days now and everything is exactly as he represented and I hoped it would be. I highly recommend
Shaun Froshour
Jun 28, 2014
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They sold me an office phone system that included installation. They then invoiced me for some additional installation charges without notifying me prior to doing the work. They promised 6 months of support and assistance to add lines and set up voicemails. When contacted to get said support, there was no response whatsoever. I finally contacted another company who showed me all of the things that were done wrong in the set-up. It cost me an additional $500+ just to fix all the problems and finally get it set up correctly.
