Business Details
17 Years
experience
Specialised Beauty & Cosmetic Insurance Solutions
Sparrow Insurance was founded in 2009 with a mission to address the unique insurance challenges faced by professionals in the beauty, wellness, medical, and cosmetic industries. Our team understands the complexities of these rapidly evolving sectors and has developed a streamlined approach to sourcing tailored insurance solutions. We prioritise personal connection, offering dedicated support through every stage of the insurance processfrom initial consultation to claims management.With over a decade of industry experience, we have built enduring relationships with accredited insurers to deliver policies that align precisely with client needs. Our commitment to education empowers business owners to make informed decisions, while our proactive approach ensures coverage evolves alongside their growing enterprises. Backed by strong industry partnerships, we provide specialist insurance products that protect both professionals and their businesses.
Services
Beauty Salon Insurance
Cosmetic Tattoo Insurance
Laser Tattoo Removal Insurance
Cosmetic Injectables Insurance
Mobile Beauty Therapist Insurance
Day Spa Insurance
General Business Insurance
Equipment Insurance
Product Liability Insurance
Health Professional Insurance
Details
- Year established: 2009
Highlights and features
- We offer specialist insurance products from accredited providers
- Our streamlined process reduces paperwork and confusion
- We educate clients about industry-specific insurance requirements
- We provide ongoing support through policy renewals and claims
- Our team has over a decade of experience in beauty and wellness insurance
Associations and certifications
- Australian Financial Services License (AFSL)
What people say
Tailored policy
Industry-specific experts
Quick and professional claims
Personal and thorough
Helpful guidance
Services
Beauty Salon Insurance
Comprehensive protection for beauty salons against industry-specific risks including client injuries, equipment damage, and treatment-related claims. Our policies cover premises, stock, and professional liability. Tailored to both small studios and large salon chains.
Cosmetic Tattoo Insurance
Specialist insurance for cosmetic tattooists covering adverse reactions, client dissatisfaction, and procedural accidents. Includes public liability and professional indemnity protections. Designed to meet evolving regulatory requirements in the permanent makeup industry.
Cosmetic Injectables Insurance
Risk management solutions for practitioners administering Botox, dermal fillers, and other injectables. Covers complications arising from treatments, product liability, and professional negligence claims. Developed in consultation with medical experts.
General Business Insurance
Customizable insurance packages for small businesses covering property damage, public liability, and business interruption. Includes equipment breakdown coverage and tailored liability limits. Suitable for diverse industries including cafes, electricians, and consultants.
Health Professional Insurance
Specialised protection for complementary health practitioners including massage therapists, acupuncturists, and nutritionists. Covers treatment-related claims, premises risks, and professional liability. Policies align with industry association requirements and regulatory standards.
People
Sue Sparrow
Founder & Senior Broker
Industry leader with over a decade of experience in beauty and wellness insurance. Formerly worked in beauty industry organisations before establishing Sparrow Insurance in 2009. Specialises in creating tailored insurance solutions for high-risk professions.
Les Crisp
Managing Director
Brings expertise from cosmetic manufacturing and wellness sectors to general business insurance. Oversees Sparrow Insurance's commercial insurance offerings while maintaining deep understanding of specialised insurance requirements for emerging industries.
Questions
What types of insurance does Sparrow Insurance specialise in?
We specialise in beauty, wellness, medical, and cosmetic industry insurance including salon coverage, cosmetic tattoo, injectables, and health professional policies.
How does the insurance process work?
Contact us via phone or email, receive a tailored quote, connect with the right insurer, then relax while we manage your policy requirements.
Can I get insurance for multiple business types?
Yes, we offer combined policies for businesses operating across multiple sectors including both beauty services and general commercial operations.
How are claims handled?
Our team manages claims professionally and efficiently, with dedicated support to resolve issues quickly while maintaining your business reputation.
Do you offer payment plans?
We can arrange flexible payment options through our partner insurers to suit different business cash flow requirements.
Is coverage available Australia-wide?
Yes, we provide insurance solutions to clients across all Australian states and territories, with policies meeting local regulatory requirements.
Reviews (6)
Sarah Scott
Dec 14, 2021
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Positive:Professionalism
Dealing with Sparrow insurance has been such a pleasure. Their team is made up of the most polite and professional people who go above and beyond to help you out. I am so grateful that I chose sparrow.
Dealing with Sparrow insurance has been such a pleasure. Their team is made up of the most polite and professional people who go above and beyond to help you out. I am so grateful that I chose sparrow.
Stevie Kirk
Nov 12, 2021
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Sue and the team at Sparrow Insurance made the whole process of buying insurance and then recently renewing it easy! They don't sell you the product and disappear either, with regular check-ins and guidance they really make me feel supported. I am at total ease knowing that I have policies in place that are created specifically for my business and needs. Thank you Sue!
Jenny Valeur
May 16, 2021
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L regretted why l joined this insurance?? and spent money that l suffered from hard-work in which l work 14hrs a day without getting anything back from them very sad and heartbreaking. during covid19 crisis l requested to hold my insurance policy they said no but they accepted to hold other person insurance policy in which we provide the similar… services. according to them they will only gave me 2months, how come? no one knew that the crazy moment of Covid19 would take so long in the country. they decided to cancel my policy, then asking me to reinsurance again what? let me tell you that
Laneways Agency Software & Media
Dec 27, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
I can attest that Sue and Les are incredible experts. They know Beauty insurance like I know SEO!
I can attest that Sue and Les are incredible experts. They know Beauty insurance like I know SEO!
Sheina Mack
Dec 25, 2020
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Critical:Professionalism,Quality,Value
Terrible service, no clarity with underlying charges, all they want is to force you to stay with the company otherwise pay to leave to leave them.
not recommended at all.
Terrible service, no clarity with underlying charges, all they want is to force you to stay with the company otherwise pay to leave to leave them.
not recommended at all.
Julie Houlahan
Jul 25, 2020
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A huge thanks to Sue and her team. They provide a very knowledgeable service and always happy to answer any queries. Thank you
