Business Details
37 Years
experience
Emergency
services
Trusted Insurance & Risk Management Solutions Gold Coast
Genesis Insurance has been a trusted partner in risk management and financial services since 1989, delivering tailored solutions aligned with clients' unique needs. Our team of certified professionals, including Senior Associates of the Australian Institute of Insurance and Finance, combines technical expertise with a client-first approach to design bespoke insurance programs. With over three decades of experience, we specialise in serving small to medium enterprises and domestic clients across Australia.Our commitment to excellence is reflected in our 98% client retention rate, 5,000+ successful claims processed annually, and recognition as a NIBA-accredited broker. We prioritise transparent communication, competitive premium negotiation, and proactive policy management to ensure comprehensive protection for assets, people, and future growth.
Services
Business Insurance
Domestic Insurance
Commercial Motor
Corporate Travel
Management Liability
Details
- Year established: 1989
Highlights and features
- 30+ years of local insurance expertise
- Personalised policy design by certified brokers
- Competitive premiums through underwriter negotiation
- 24/7 claims assistance with fast payouts
- Tailored risk management strategies for SMEs
Associations and certifications
- NIBA
- QPIB
What people say
Competitive premiums
Fast claims
Expert advice
Personalised service
Reliable support
Services
Business Insurance
Comprehensive business insurance packages protect Queensland SMEs against property damage, liability claims, and operational disruptions. Our brokers design custom solutions covering public liability, professional indemnity, and workers compensation. With access to multiple insurers, we secure competitive premiums while ensuring policy terms match specific business needs. Clients benefit from proactive risk assessments and 24/7 claims support.
Domestic Insurance
Tailored home insurance solutions for Gold Coast residents covering buildings, contents, and personal liability. We specialise in flood-prone area coverage and offer flexible options for landlords, homeowners, and tenants. Our brokers ensure policy terms clearly address local climate risks while maintaining competitive pricing through insurer partnerships. Policyholders receive dedicated claims assistance and premium review services.
Commercial Motor
Specialist vehicle insurance for business fleets including light commercial vehicles, heavy transport, and specialist equipment. We offer comprehensive coverage options with flexible excess structures tailored to industry requirements. Our brokers negotiate fleet discounts while ensuring compliance with Queensland road regulations. Policy benefits include 24/7 roadside assistance and expedited claims processing for business continuity.
Management Liability
Comprehensive protection for company directors against employment practices claims, statutory breaches, and governance-related litigation. Our policies cover legal defence costs, settlements, and tax audit expenses. Brokers provide risk mitigation advice tailored to Queensland corporate governance requirements while ensuring adequate coverage limits for business owners' personal assets.
Corporate Travel
Annual multi-trip insurance for Queensland businesses covering domestic and international travel risks. Policies protect against medical emergencies, baggage loss, trip cancellations, and business equipment damage. We offer custom solutions for companies with frequent travellers, including executive protection plans that cover directors' personal travel when combined with business activities.
People
Peter Johnson
Managing Director
Insurance professional with 35+ years' experience, founding Genesis in 1989. Holds dual certifications as Certified Insurance Professional and QPIB broker. Specialises in SME risk management solutions across Queensland.
Kellie Sutika
Senior Account Manager
14-year insurance industry veteran with NIBA accreditation. Specialises in construction and contract works insurance, bringing expertise from both personal lines and commercial claims backgrounds.
Stephanie Koning
Insurance Broker
Qualified QPIB broker with international experience from New Zealand markets. Focuses on tailored SME insurance solutions and complex risk assessments for Gold Coast businesses.
Tracey Relph
Broker Assistant
Support specialist handling policy administration and client communications. Brings strong attention to detail in processing accounts and maintaining insurer relationships for commercial clients.
Elise Wiskens
Broker Assistant
Client service focused assistant known for exceptional administrative support. Manages documentation workflows and client inquiries with high accuracy and professional communication standards.
Questions
What types of business insurance do you offer?
We provide comprehensive business insurance including property damage, public liability, professional indemnity, workers compensation, and management liability coverage tailored to Queensland businesses.
Do you offer home and car insurance?
Yes, we offer domestic insurance packages covering household contents, buildings, private motor vehicles, and personal liability protection for Gold Coast residents.
How quickly are claims processed?
Most claims are processed within 3-5 business days with dedicated broker support throughout the entire claims journey.
Are your brokers qualified?
All our brokers hold professional certifications including QPIB and NIBA accreditation with specialist expertise in commercial risk management.
Can you help with specialised industry insurance?
We specialise in tailored coverage for construction, hospitality, healthcare, and professional services industries with access to 50+ insurance products.
Reviews (4)
David Nestor
Jan 21, 2022
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Greetings Readers,
I am a very busy person that is always moving forward rapidly within my businesses and investments. I have little to no patience for any ""fluff". I need easy and fast results and will only work with businesses and people who are hungry and deliver, on time, every time. I can confirm, I entrust Genesis Insurance Brokers to manage the insurance policies for every single business, vehicle, investment property and asset I own. In lieu of a quick sale of a property, I called Genesis at 7:30am this morning explaining that I needed a rapid policy ammendment and needed a certificate
I am a very busy person that is always moving forward rapidly within my businesses and investments. I have little to no patience for any ""fluff". I need easy and fast results and will only work with businesses and people who are hungry and deliver, on time, every time. I can confirm, I entrust Genesis Insurance Brokers to manage the insurance policies for every single business, vehicle, investment property and asset I own. In lieu of a quick sale of a property, I called Genesis at 7:30am this morning explaining that I needed a rapid policy ammendment and needed a certificate
Jodie MacBeth
Dec 28, 2016
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I have been dealing with Genesis Insurance Brokers since 2009 through the company I work for. Genesis handles all the companys insurance needs products liability, professional indemnity, travel, building and contents, motor vehicle, landlord, to name a few. The staff are always friendly and knowledgeable. They are easy to talk to and happy to help with any question I may have. Nothing is too hard. Every experience I have had with Genesis has been positive.
Kaye Wallbridge
Nov 04, 2016
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I have been dealing with Genesis Insurance Brokers for 16 years. They have amazing staff that are always extremely helpful. No question is too large, small or silly. They have always gone way above and beyond to help me. I have all of my insurances with them, their range and knowledge gives me great peace of mind. A huge thank you for all of your assistance over the years and I look forward to many more years of dealing with you!
Adept Plant Hire
Jul 11, 2016
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Mandy from Genesis Insurance has worked with us for the past 10 years, she has gone above and beyond with helping us with our policy. Great customer relations! Highly recommended.
