Business Details
Emergency
services
Your Trusted IT Partner in Perth
MakoNet Business IT Services operates as a locally owned and operated Perth-based IT provider dedicated to supporting small and medium businesses with tailored technology solutions. We specialise in simplifying complex IT processes while delivering market-leading support to maximise technology investments. Our comprehensive outsourcing model connects clients directly with experienced IT professionals, enabling businesses to focus on growth while we handle technical challenges. With flexible service approaches, we adapt to businesses of all sizes, offering strategic technical partnership that scales with unique requirements.Our proactive management identifies and resolves potential issues before they disrupt operations, ensuring IT systems run smoothly and securely. Backed by certified technical professionals who stay current with IT trends, we provide rapid deployment of hardware and software solutions while maintaining a customer-centric approach rooted in local market understanding.
Services
Managed IT Services
Cloud Solutions
Disaster Recovery
Network Maintenance
VoIP Systems
Computer Repairs
Security Infrastructure
Remote Access
IT Consultancy
Hardware Sales
Highlights and features
- Certified technical professionals with 24/7 support availability
- Proactive monitoring prevents 85% of potential IT issues
- Locally owned with deep understanding of Perth business needs
- Flexible payment options with no lock-in contracts
- Rapid response times for both remote and on-site support
What people say
Very prompt
Understanding requirements
Speed and effectiveness
Knowledgeable staff
No wait times
Services
Managed IT Services
Our proactive monitoring and maintenance service ensures business continuity through real-time network health tracking. Certified technicians deploy automated fixes before issues impact operations, reducing downtime by 85% while providing unlimited remote support. Clients benefit from predictable costs with fixed monthly pricing covering all preventative maintenance for IT infrastructure.
Cloud Solutions
Secure Australian-based cloud services include domain management, email hosting, and data backups with flexible retention periods. We implement Microsoft 365 solutions for seamless collaboration and deploy enterprise-grade file sharing across devices. Our managed cloud infrastructure reduces capital expenditure while maintaining compliance with local data regulations.
Disaster Recovery
Proactive disaster preparedness solutions safeguard business continuity through automated backups and rapid recovery protocols. We implement multi-layered security measures to prevent data loss from hardware failures, cyberattacks, or natural disasters. Our tested recovery plans ensure minimal downtime with guaranteed service restoration timeframes.
VoIP Systems
Modern IP telephone systems replace outdated hardware with scalable cloud-based communication solutions. Our implementation includes call routing, voicemail-to-email, and mobile integration while reducing telephony costs by up to 60%. Systems are configured for seamless integration with existing IT infrastructure and business workflows.
Network Maintenance
Comprehensive network health management through regular updates, security patches, and performance optimisation. Our technicians proactively address vulnerabilities while maintaining system compatibility. Scheduled maintenance ensures regulatory compliance and extends the lifecycle of existing IT assets with minimal operational disruption.
Questions
What IT services do you specialise in for Perth businesses?
We provide managed IT services, cloud solutions, disaster recovery, VoIP systems, and network maintenance tailored to small and medium businesses in Perth.
Do you offer 24/7 IT support?
Yes, we provide 24/7 remote support with on-site assistance available within an hour for critical issues affecting business operations.
How do you handle emergency IT situations?
Our proactive monitoring prevents most emergencies, but when critical issues occur, we prioritise rapid resolution with guaranteed response times included in all service packages.
Can you help with cloud migration?
Yes, we manage complete cloud transitions including data migration, email configuration, and staff training to ensure seamless adoption of cloud-based solutions.
What payment options are available?
We offer flexible prepay support packs with discounted rates and no lock-in contracts, allowing businesses to choose payment structures that suit their budget.
Do you support hardware purchases?
Yes, we supply and configure business-grade computers, servers, printers, and security systems with expert guidance to ensure optimal technology investments.
Reviews (1)
Peelybanana Split
Aug 18, 2017
Report
Makonet have completely revolutionised our business IT. They are reliable, cost effective and their ability to problem solve is remarkable. Form our workstations, software and security cameras to off site personal IT issues these guys deliver.The biggest asset these guys have is their honesty. We have never had any reason to doubt or disbelieve them and they have always delivered. Working with them is a pleasure and nothing is too big, small or hard for them. Thoroughly recommend them.
David Gasiorowski
BJ's Timber FLooring
BJ's Timber Flooring
Manager
David Gasiorowski
BJ's Timber FLooring
BJ's Timber Flooring
Manager
