Business Details
34 Years
experience
Trusted Business Insurance Solutions in Queensland
Founded in 1992 by Winston Johnston, Your Insurance Broker (YIB) has evolved from a small Maleny office to purpose-built premises in Caloundra on Queensland's Sunshine Coast. As a registered General Insurance Broker since inception and holder of a Financial Services Licence since 2004, we combine regulatory compliance with deep industry expertise. Our team of professionals brings over 120 years of combined experience, dedicated to delivering tailored insurance solutions for Queensland's business community and property owners. We operate under core values encapsulated in P.R.E.D.I.C.T., ensuring professionalism, relationships, excellence, and integrity in every client interaction.Partnering with Steadfast, Australia's largest independent insurance broker group, we offer access to enhanced products while maintaining personalized service. Our commitment extends beyond transactionswe prioritize understanding client needs to provide proactive risk management and claims support, ensuring long-term partnerships built on trust and results.
Services
Business Insurance
Professional Insurance
Transport Insurance
Manufacturing Insurance
Construction Insurance
Property Insurance
Cyber Risk Insurance
Workers Compensation
Equipment Breakdown
Marine Transit
Details
- Year established: 1992
Highlights and features
- We offer 120+ years of combined insurance expertise with personalized service.
- Our team holds a Financial Services Licence for regulatory compliance since 2004.
- We provide proactive risk management and efficient claims resolution.
- We partner with Steadfast for enhanced product access without compromising local service.
- Our PREDICT values ensure consistent, trustworthy client interactions.
Associations and certifications
- Steadfast
- CQIB
- NIBA
- ANZIIF
What people say
Knowledgeable and super friendly team
Handled our dairy farm insurances for over 30 years
Incredibly professional, prompt and easy to deal with
Excellent service, great team
Absolute peace of mind
Services
Business Insurance
We provide tailored business insurance solutions safeguarding companies' financial stability through comprehensive risk assessment and policy structuring. Our services protect against property damage, liability claims, and operational disruptions, ensuring businesses maintain continuity during unforeseen events. With industry-specific expertise across manufacturing, construction, and professional services sectors, we deliver policies that align precisely with organizational needs while maintaining cost-effectiveness.
Professional Insurance
Our professional insurance solutions address unique challenges faced by service providers through errors & omissions coverage and indemnity policies. We specialize in protecting accountants, consultants, and medical professionals against litigation risks arising from professional advice or services rendered. With claims management expertise and insurer negotiation capabilities, we ensure comprehensive protection for professionals' reputations and financial assets.
Transport Insurance
Transport insurance services protect goods during transit and commercial vehicle operations across road, rail, and sea networks. We offer specialized policies for haulage companies, logistics providers, and owner-operators covering cargo damage, third-party liabilities, and equipment breakdowns. Our risk management strategies include route-specific assessments and claims support for transport-related incidents, ensuring business continuity for transportation providers.
Construction Insurance
Construction insurance policies address project-specific risks during building phases through contract works coverage and public liability protection. We provide tailored solutions for residential developments, commercial construction, and infrastructure projects, covering material damage, machinery breakdowns, and contractor liabilities. Our services include policy structuring aligned with project timelines and claims management for construction-related incidents.
Property Insurance
Property insurance services safeguard residential and commercial real estate investments against physical damage and financial loss. We offer policies covering structural risks, natural disasters, and liability exposures for property owners and managers. Our expertise extends to strata title insurance, landlord protection, and commercial property coverage, with claims resolution focused on minimizing financial impact from property-related incidents.
People
Steve Hind
Director, Senior Account Executive & Responsible Manager
With 40 years' industry experience, Steve specializes in building trust through claims resolution expertise. He transitioned from SGIO/Suncorp underwriting roles to establish long-term client relationships based on integrity and insurance knowledge.
Ian Ferris
Director, Senior Account Manager
Ian has over 25 years' experience at YIB following an insurance underwriting career. He focuses on client relationship development and insurance structuring, managing claims to ensure optimal outcomes while fostering team culture.
Emily Radmall
Senior Account Executive
Emily specializes in construction, mining, and complex retail risks with a degree in Property Economics. Recognized as 2025 NIBA Qld Young Broker of the Year, she combines technical expertise with competitive sports discipline.
Katelind Perks
Account Executive
Katelind brings accounting expertise to insurance broking, focusing on financial risk assessment for businesses. With a background in business management, she provides tailored insurance solutions that protect companies' financial assets.
Amelia Pedrolini
Experienced Broker
Amelia has 12+ years' experience in insurance broking after transitioning from banking. She specializes in regional client needs, offering personalized solutions for commercial, liability, and equipment policies across Queensland.
Questions
What types of business insurance do you offer?
We provide comprehensive coverage including property insurance, liability protection, business interruption, equipment breakdown, and industry-specific policies for construction, manufacturing, and professional services sectors.
How do you handle insurance claims?
Our team manages claims from notification through resolution, offering 24/7 emergency reporting, damage mitigation guidance, and insurer negotiation to ensure timely, fair settlements for policyholders.
Do you offer risk management services?
Yes, we provide risk assessment surveys and ongoing management strategies to identify potential threats, implement preventive measures, and maintain continuous protection for businesses.
Can you assist with specialized insurance needs?
We offer niche coverage options including cyber risk insurance, kidnap & ransom protection, trade credit insurance, and industrial special risks policies tailored to unique business requirements.
What areas do you service?
Primarily serving Queensland's Sunshine Coast, we provide insurance solutions statewide with particular expertise in regional business needs and access to national broker networks.
Reviews (5)
Rob McDonald
Apr 05, 2021
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Great team they keep Sunshinecoastcleaner.com.au covered in all aspects cars van and property cover as well as liability insurance
Greg Elston
Jul 29, 2019
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Emily and support staff handle my business insurance. Its been 10 years since I first dealt with Jodie. They are incredibly professional, prompt and easy to deal with, everything is well explained in emails and what you need to do is spelt out so you can do it and get on with your own business
Nikki Mackenzie
Jan 04, 2019
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Have been using Ian Ferris and the awesome team at YIB since 2004. Can't thank you enough for your professionalism, integrity and the confidence you demonstrated handling our recent claim.
Katelind Jensen
Nov 02, 2017
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YIB has looked after both our personal and business insurances for several years. I highly recommend their services to any business looking for an insurance broker. Their knowledge, expertise and professionalism is second to none. They are thorough with every aspect, from making sure we have the best and most appropriate level of cover right through to the claim process where they manage each and every claim from start to finish making sure we get the best result possible. As a business owner we do not have the time to shop around or read the fine print on insurance documents. Nor do we have the
Julia Hope
Aug 17, 2016
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I can highly recommend this company and in particular Ally Williamson, Account Manager, who has gone above and beyond to help me with the policy I needed. Outstanding!!!
