Business Details
41 Years
experience
Trusted Trade Credit Insurance Solutions in Australia
Established in 1985, National Credit Insurance has grown to become the leading trade credit insurance broker across Australia, New Zealand, and Asia. Our expertise lies in providing tailored credit risk management solutions, including trade credit insurance, commercial debt collections, and surety bonds. With offices in all major capital cities of Australia, New Zealand, Singapore, and Malaysia, we offer global insights while maintaining a local focus. Our team of specialists works proactively to protect your business's profitability by mitigating credit risks and enhancing cash flow management.We pride ourselves on building long-term relationships with insurers and clients, ensuring access to the best solutions and claims support. Our proprietary tools like NCILink and Credential streamline credit applications and policy management, reflecting our commitment to innovation. With decades of experience and a client-first philosophy, we deliver transparent, reliable services that empower businesses to grow confidently in volatile markets.
Services
Trade Credit Insurance
Commercial Debt Collections
Surety Bonds
Export Credit Insurance
PPSR Registrations
Credit Risk Management
Specialty Risk Solutions
NCILink Platform
Credential Applications
easyAR Accounts Receivable
Details
- Year established: 1985
Highlights and features
- 40+ years of expertise in trade credit insurance and risk management
- Global network with local presence across Australia and Asia-Pacific
- No success, no fee commercial collections service
- Proprietary tools like NCILink and Credential for streamlined processes
- Proven track record in complex claims management
Associations and certifications
- Surety Alliance
- NIBA Code
What people say
Efficient claim process
Dedicated team support
Proactive risk management
Long-term partnership benefits
Services
Trade Credit Insurance
Trade credit insurance safeguards your debtors ledger against bad debts caused by customer insolvency or payment defaults. This service preserves cash flow, protects profitability, and enables businesses to confidently extend credit terms. Our policies cover both domestic and international transactions, with tailored solutions for industries facing volatile market conditions.
Commercial Debt Collections
Our no success, no fee collections service helps recover overdue payments while maintaining customer relationships. Operating across the APAC region, we combine empathetic negotiation with proactive debt management to reduce bad debt risks. Clients benefit from real-time reporting and cost-effective resolution of problematic accounts receivable.
Surety Bonds
Surety bonds provide financial security for construction and supply contracts, replacing bank guarantees to improve liquidity. We offer bonds for projects exceeding $2 million, supporting sectors like construction, mining, and engineering. This service enhances tender competitiveness while protecting against contractor default risks.
Export Credit Insurance
Export credit insurance protects against non-payment risks in international trade, covering commercial and political risks. This service enables businesses to expand into new markets with confidence, offering protection against insolvency, currency inconvertibility, and government-related disruptions in overseas transactions.
PPSR Registrations
PPSR registration services ensure legal protection of assets under the Personal Property Securities Act. We assist businesses with debtor identification, compliance checks, and registration management through our NCILink platform, maintaining priority claims over inventory and equipment in insolvency scenarios.
People
Kirk Cheesman
Managing Director
With over 25 years in trade credit, Kirk leads NCI's strategic direction. He specialises in risk mitigation and has guided Australian businesses through economic downturns. His expertise in credit insurance and policy development strengthens client financial resilience.
Jeff George
Risk and Claims Manager
Jeff manages complex insurance claims with a 95% success rate. His proactive approach reduced average claim resolution time by 40% in 2024. He specialises in navigating insolvency processes to maximise client recoveries.
Georgia Facchin
Client Services Director
Georgia oversees client relationship management across APAC. With 18 years at NCI, she developed the Credential online application system that reduced credit approval times by 60% for major clients in manufacturing and agriculture.
Questions
What does trade credit insurance cover?
Trade credit insurance protects against non-payment risks from insolvency, payment default, and political risks in domestic and international trade.
How do commercial collections work?
Our no success, no fee service combines empathetic negotiation and legal escalation options to recover overdue debts while preserving client relationships.
Can I get insurance for international trade?
Yes, our export credit insurance covers political risks like currency restrictions and government cancellations in international transactions.
How does PPSR registration protect my business?
PPSR registration establishes legal priority over assets in insolvency situations, ensuring secured creditor status for inventory and equipment.
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