Business Details
Emergency
services
Your Trusted Insurance Broker in Melbourne
Procella Insurance Solutions was established to address the complexities of insurance by providing tailored solutions that protect clients' assets and lifestyles. Our team combines extensive industry knowledge with specialist partnerships to deliver sound advice, competitive premiums, and comprehensive coverage. We prioritise client education to ensure informed decision-making, offering expert risk management strategies and a commitment to addressing niche insurance needs.Our services span individual and commercial sectors, including Strata, Public Liability, and Construction Insurance. With a focus on transparency and client-centric service, we manage claims efficiently and compassionately, available 24/7 to support our clients' evolving needs.
Services
Strata Insurance
Public Liability
Building Insurance
Fleet Vehicle Insurance
Care Services Insurance
Education Insurance
Faith Insurance
Community Insurance
Travel Insurance
Business Insurance
Highlights and features
- We offer tailored insurance solutions for niche market requirements.
- Our team provides 24/7 claims management support.
- We specialise in competitive premiums for commercial and individual clients.
- Expert risk management advice from experienced professionals.
- Specially designed products for sectors like strata, education, and faith-based organisations.
Associations and certifications
- Australian Financial Services License (AFSL)
Services
Strata Insurance
Strata Insurance protects property owners in multi-unit complexes against risks like fire, theft, and natural disasters. We offer tailored policies for residential and commercial strata schemes. Our coverage includes common areas, fixtures, and liability protection, ensuring comprehensive asset security.
Public Liability
Public Liability Insurance safeguards businesses against claims for property damage or bodily injury caused to third parties. We provide customised policies for industries like construction, hospitality, and retail. Our solutions ensure legal compliance and financial security for unexpected incidents.
Fleet Vehicle Insurance
Fleet Vehicle Insurance covers businesses with multiple vehicles against accidents, theft, and damage. We offer flexible policies for light to heavy commercial fleets. Our service includes competitive premiums and streamlined claims processing to minimise downtime.
Community Insurance
Community Insurance provides tailored protection for not-for-profit organisations, including public liability and property coverage. We address unique risks faced by charities and community groups. Our policies ensure financial resilience and operational continuity for your cause.
Travel Insurance
Travel Insurance covers unexpected events during domestic or international trips, including medical emergencies and trip cancellations. We offer policies for individuals and groups. Our service ensures peace of mind with 24/7 assistance and prompt claims resolution.
People
Raymond Tang
Founder
Raymond Tang founded Procella Insurance Solutions with a focus on tailored insurance solutions and client education. He leads a team dedicated to expert risk management and competitive premiums. His approach prioritises understanding client needs to deliver customised coverage and long-term peace of mind.
Questions
How do I file a claim with Procella Insurance?
Contact us immediately via phone, email, or our online form. Provide incident details and follow our guidance to prevent further loss. We manage the process 24/7.
Why use an insurance broker instead of buying directly?
Brokers offer tailored advice, access to multiple insurers, and competitive premiums. We advocate for your interests during claims, ensuring optimal coverage and support.
What areas do you serve?
We operate nationwide with a focus on Melbourne's Docklands and Footscray regions. Our services cater to urban and regional clients across Australia.
Do you offer 24/7 insurance support?
Yes, our claims management and emergency assistance are available 24 hours a day, seven days a week for urgent needs.
What insurance products do you specialise in?
We specialise in Strata, Public Liability, Fleet Vehicle, and niche market insurance for sectors like education, faith, and not-for-profits.
Can you help with customised insurance policies?
Yes, we design bespoke policies for unique risks, including specialist schemes not covered by conventional insurers.
Reviews (6)
Stepping Stone Films
Jul 26, 2021
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Positive:Professionalism,Responsiveness,Value
Before offering me an insurance policy Raymond asked me to first check that the cover I was after was not already included in my current home insurance. That's what you call great service!
Before offering me an insurance policy Raymond asked me to first check that the cover I was after was not already included in my current home insurance. That's what you call great service!
Neha Khairajani
Jul 11, 2021
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Positive:Professionalism,Responsiveness,Value
Raymond and his team worked very hard and quickly to ensure my house and contents were insured! Any questions were promptly answered and there was a lot of effort put into helping me get the best price! I highly recommend the team at Procella
Raymond and his team worked very hard and quickly to ensure my house and contents were insured! Any questions were promptly answered and there was a lot of effort put into helping me get the best price! I highly recommend the team at Procella
Paul Harrison
Jul 04, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I have recently moved my car insurance over to Raymond and the team at Procella Insurance. They found me a policy that had way more value and saved me $100 per month on my policy. I would highly recommend Raymond and team!
I have recently moved my car insurance over to Raymond and the team at Procella Insurance. They found me a policy that had way more value and saved me $100 per month on my policy. I would highly recommend Raymond and team!
Lynda Sanders
Jun 21, 2021
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Ray reviewed our insurance policies and got us a better rate with no hassle. I highly recommend Ray for great service and price.
Allan J.
Jun 08, 2021
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A friend of mine put me onto Ray, and Ray helped me insure my Home, Contents and 3 Car's as well as the Professional Indemnity and Liability cover for my business. Saved me heaps of dollars and provided better policies, which were tailored to my actual needs. I have no hesitation in recommending Ray and Procella Insurance Solutions to anyone looking for expert advice and a sharp cost for their General Insurance needs...
Loui Le
Dec 13, 2020
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I have been using Raymond's service over many years for all my personal and business insurance needs. His service and personality is exceptional and far more than we expected. Highly recommend Raymond and his team for all the geneal insurance needs.
