Business Details
Trusted Trade Credit Insurance Solutions in Australia
Coface Services has been a global leader in trade credit insurance and risk management solutions for over 75 years, supporting businesses across 200 markets. Our expertise in credit insurance, business information, and debt collection empowers companies to trade confidently, reduce risk, and drive sustainable growth. With a network spanning 160 countries and 700 risk analysts, we provide tailored solutions for businesses of all sizes, from SMEs to multinational corporations. Our commitment to innovation is reflected in digital platforms like CofaNet and iCON, which streamline risk assessment and policy management.Recognised for financial strength with ratings of AA- (S&P), A1 (Moody's), and A+ (Fitch), we combine global reach with local expertise to deliver reliable protection against non-payment and political risks. By continuously monitoring market trends and client portfolios, we help businesses optimise cash flow, secure financing, and navigate complex international trade environments. Our debt collection services leverage a global network to recover unpaid invoices efficiently, ensuring minimal disruption to client operations while preserving business relationships.
Services
Trade Credit Insurance
Business Information
Debt Collection
Political Risk Coverage
API Integration
Credit Risk Assessment
Export Credit Insurance
Portfolio Management
Surety Bonds
Financial Analytics
Highlights and features
- We offer 75+ years of global trade credit expertise with local Australian market knowledge
- Our proprietary iCON platform provides real-time business intelligence and risk analytics
- We maintain a 98% client retention rate through tailored risk management solutions
- Our debt collection network operates in 190 countries with success-based commission structures
- We hold top-tier financial strength ratings from S&P (AA-), Moody's (A1), and Fitch (A+)
Associations and certifications
- S&P Global Ratings
- Moody's Investors Service
- Fitch Ratings
What people say
Efficient debt recovery
Global network coverage
Expert risk analysis
Timely indemnification
Reliable protection
Services
Trade Credit Insurance
Our trade credit insurance solutions protect businesses against non-payment risks from domestic and international customers. By covering accounts receivable, we help companies maintain cash flow stability and secure financing. With global risk monitoring and tailored coverage options, we enable businesses to expand confidently while mitigating financial exposure.
Business Information
Coface Services's business information services provide actionable insights through credit scoring, financial analysis, and market intelligence. Our iCON platform delivers real-time data to support informed decision-making and proactive risk management across global supply chains and customer portfolios.
Debt Collection
Our debt collection services combine local expertise with global reach to recover unpaid invoices efficiently. Operating in 190 countries, we use success-based commission structures while preserving business relationships through professional, culturally attuned recovery processes.
Political Risk Coverage
We provide comprehensive coverage against political risks including expropriation, currency restrictions, and contract termination. Our solutions protect investments in infrastructure, energy, and capital goods sectors across 200 countries with tailored risk mitigation strategies.
API Integration
Coface Services's API portal enables seamless integration of credit risk data and insurance management tools into existing business systems. This digital connectivity enhances decision-making efficiency and automates risk assessment processes for improved operational effectiveness.
Questions
What is trade credit insurance and how does it protect my business?
Trade credit insurance protects against non-payment of invoices by customers, covering losses from insolvency, protracted defaults, or political risks during international trade.
How does Coface Services's global network benefit Australian businesses?
Our presence in 200 countries provides local market expertise, faster claims processing, and enhanced risk monitoring capabilities for businesses trading internationally.
Can small businesses access Coface Services's services?
Yes, our EasyLiner solution offers simplified credit insurance for SMEs with turnovers up to A$12 million at affordable annual rates starting from A$4,000.
How does the debt collection process work?
We use a structured approach combining amicable negotiations and legal action when necessary, charging commission only on successfully recovered amounts.
What risk analytics tools are available?
Our iCON platform provides real-time credit scoring, debtor risk assessments, and economic intelligence through integrated digital solutions and API connectivity.
How are insurance premiums calculated?
Premiums depend on business turnover, industry risk profile, geographic exposure, and the creditworthiness of trading partners, typically ranging from 0.1–1% of turnover.
