Business Details
16 Years
experience
Emergency
services
Your Trusted IT Partner in Cranbourne West
At Leapfrog Market, we have dedicated ourselves to delivering reliable, innovative IT solutions tailored to the unique needs of businesses across Melbourne and beyond. With over two decades of combined experience in the industry, our team approaches every challenge with a blend of technical expertise and customer-centric service. We specialise in managed IT services, backup and disaster recovery, website design, and enterprise hosting, ensuring our clients benefit from seamless, secure, and scalable technology infrastructure. Our commitment to transparency is reflected in our fixed pricing model, which eliminates unexpected costs and allows businesses to budget with confidence.Available 24 hours a day, seven days a week, our proactive monitoring and rapid response capabilities ensure minimal downtime and maximum operational efficiency. We pride ourselves on building long-term partnerships with our clients, underpinned by a no-contract policy that reflects our confidence in the quality of our service. As a socially responsible business, we reinvest 5% of our annual net profits into charitable initiatives, reinforcing our dedication to both technological excellence and community impact.
Services
IT Support
Backup and Disaster Recovery
Managed Services
Website Design
VOIP Systems
Cloud Productivity Tools
Enterprise Hosting
Phishing Training
Details
- Year established: 2010
Highlights and features
- We offer 22 years of combined IT industry experience.
- Our 24/7 helpdesk includes active monitoring for proactive support.
- Fixed pricing ensures no unexpected costs for clients.
- We provide enterprise-grade solutions tailored to business needs.
- Our team holds certifications in leading IT service management frameworks.
Associations and certifications
- ITIL-aligned
What people say
Knowledgeable and professional
Instant response
Proactive advice
Enterprise grade support
Revamped our website
Services
IT Support
Our IT support services cover onsite and remote assistance, ensuring businesses maintain optimal technology performance. We utilise ITIL-aligned processes to deliver structured, reliable solutions for network management, software deployment, and hardware maintenance. With rapid response times and proactive monitoring, we minimise downtime while adapting to evolving business requirements.
Managed Services
Leapfrog Market's managed IT services provide continuous oversight of your technology infrastructure. Through fixed-cost pricing and 24/7 monitoring, we handle system updates, security patches, and performance optimisation. This proactive approach ensures consistent uptime while allowing businesses to focus on core operations without unexpected IT disruptions.
Disaster Recovery
Our backup and disaster recovery solutions combine onsite and offsite storage to safeguard critical business data. With automated backups and rapid restoration capabilities, we ensure minimal data loss and downtime during unexpected events. Regular testing verifies recovery processes, providing peace of mind for businesses across multiple industries.
Website Design
We create custom, responsive websites tailored to business objectives and audience needs. Our designs prioritise user experience, mobile compatibility, and search engine visibility. From e-commerce platforms to corporate portals, we deliver scalable solutions that align with brand identity and functional requirements.
Phishing Training
Our phishing simulations and awareness programs educate employees on identifying and preventing cyber threats. Through realistic scenarios and targeted training modules, we strengthen organisational security postures. This proactive approach reduces vulnerability to social engineering attacks while promoting a culture of digital safety.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, backup and disaster recovery, website design, VOIP systems, and cybersecurity training tailored to small business needs.
Do you offer 24/7 IT support?
Yes, our 24/7 helpdesk with active monitoring ensures continuous support for critical IT issues and emergencies.
Are your pricing plans fixed or hourly?
We use fixed pricing per network device to ensure transparent, predictable IT costs without unexpected charges.
Which areas do you service?
We primarily serve Melbourne and surrounding regions, including Cranbourne West, with both onsite and remote support options.
Can you help with cloud productivity tools?
Yes, we implement and support Google Workspace and Microsoft 365 solutions to enhance business collaboration and efficiency.
Do you provide cybersecurity training?
We offer phishing simulations and awareness programs to educate teams on identifying and preventing cyber threats.
Reviews (4)
Samantha Tupper
Dec 06, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Helped with account recovery to regain access to all Hosted Google Workspace services!!
Helped with account recovery to regain access to all Hosted Google Workspace services!!
Armand Marx
Oct 18, 2018
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Working hand-in-hand with Christo @ Leapfrog Market is vital to our company. They are always ready to assist and deliver enterprise grade, priority support. Big thanks to Christo and his team
Rami Grinblat
Aug 29, 2018
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Christo and his team are knowledgeable and professional in the extreme. Whether I call or email, I get an instant response and my issue is usually resolved on the spot. Aside from fixing issues that arise, they offer proactive advice on a range of things like software, hardware and security which enable me to avoid future issues.
Tony Keys
Jan 20, 2018
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Totally thrilled with our new website! Christo is great to work with hes energetic, enthusiastic and his attention to detail and customer service is outstanding. He has a wide range of knowledge, both in IT and IT marketing, and I highly recommend him as your website designer of choice, with no reservations whatsoever. Thanks, Christo. Youre the best.
