Business Details
Emergency
services
Your Trusted IT Partner in Melbourne
Whole IT has been delivering comprehensive IT solutions to Melbourne businesses since 1999. Our team of certified professionals specialises in customised IT support, cloud computing, cybersecurity, and managed services tailored to businesses of all sizes. With Microsoft, VMware, Citrix, and Cisco certifications, we combine technical expertise with proactive strategies to ensure operational continuity.Our 24/7 support framework addresses emergencies while maintaining rigorous security protocols. We prioritise transparent communication and cost-effective solutions, demonstrated through our track record of improving client workflow efficiency by up to 40%. Our commitment to Australian-owned operations ensures localised expertise for Melbourne's unique business landscape.
Services
IT Support
Cloud Services
Managed IT Services
IT Consulting
VoIP Solutions
Cybersecurity
Website Design
Backup & Recovery
Network Monitoring
Medical IT
Highlights and features
- Certified professionals with 20+ years' industry experience
- 24/7 remote monitoring and emergency response
- Customised cloud migration strategies with 99.9% uptime
- Proven cybersecurity frameworks meeting ISO 27001 standards
- Transparent pricing with no hidden fees
Associations and certifications
- Microsoft
- VMware
- Citrix
- Cisco
Services
IT Support
Whole IT provides customised IT support for Melbourne businesses, including hardware/software maintenance, network management, and cybersecurity. Our certified technicians offer 24/7 emergency response and proactive system monitoring to minimise downtime. Solutions are tailored to business size and industry requirements, with specific expertise in medical IT infrastructure compliance.
Cloud Services
Our cloud migration services enable businesses to transition to platforms like Microsoft 365 and AWS with minimal disruption. We implement hybrid or full-cloud architectures, ensuring data security through encrypted backups and geo-redundant storage. Ongoing management includes cost optimisation and security compliance for Australian Privacy Principles.
Cybersecurity
Whole IT conducts penetration testing and vulnerability scans using tools like Nessus to identify system weaknesses. We implement multi-factor authentication, firewall hardening, and staff phishing simulations. Our security frameworks meet ISO 27001 standards, with documented incident response plans for breach containment.
VoIP Solutions
We design IP-based phone systems with HD voice quality and unified communications integration. Services include SIP provider selection, PBX configuration, and mobile softphone deployment. Network optimisation ensures QoS prioritisation for voice traffic, with ongoing firmware updates and call quality monitoring.
Managed Services
Our managed services include 24/7 system monitoring, automated patch management, and performance optimisation. We proactively address issues before escalation using RMM tools, with SLA-guaranteed response times. Services cover server health checks, backup verification, and compliance audits against frameworks like PCI DSS.
Questions
What IT services does Whole IT offer for small businesses?
We provide workstation setup, 24/7 remote monitoring, cybersecurity assessments, cloud migration, and VoIP solutions tailored to Melbourne small businesses.
Do you offer 24/7 emergency IT support?
Yes, our certified technicians provide 24/7 emergency response with rapid on-site assistance across Melbourne suburbs within hours.
How do you ensure data security for cloud services?
We implement encrypted off-site backups, geo-redundant storage, and ISO 27001-compliant security frameworks with quarterly restore testing.
Can you support medical practice IT requirements?
Yes, we specialise in medical IT infrastructure including HIPAA-compliant electronic records management and practice software support.
What cybersecurity measures do you implement?
We conduct penetration testing, firewall hardening, phishing simulations, and enforce multi-factor authentication across all client systems.
Do you provide website design services?
Yes, we offer affordable custom website design in Melbourne with SEO optimisation and integration with business IT infrastructure.
Reviews (6)
Trent Malcolm
Jan 13, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Solutions focused no B.S. team of very friendly IT experts who get stuff done when you need it.
Solutions focused no B.S. team of very friendly IT experts who get stuff done when you need it.
Csa Specialised Services
Aug 18, 2018
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Very responsive and professional company to deal with. Can't recommenced them enough. Thanks Whole IT team for all your assistance.
Cris Cree Emmanuel
Jul 20, 2018
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Chin and his team were very helpful and went above and beyond the call of duty for what the repair job was. Would highly recommend.
Harunur Roshid
Jan 17, 2018
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When i first meet with whole IT Owner Chin Uba, He is great person and his company Called Whole IT is great support IT Company. Especially as i know personally their web development service. Thanks for great service.wish will be continue
Nasser Aboumerhi
Jul 10, 2017
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Online Support are essential for helping when we have any issues with our phones. They always have your best interests at heart and will always do anything to help solve a problem.Whole IT is really great and outstanding service
Mohiuddin Abdul Kader
Jun 28, 2017
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There are web design companies, and then there are user experience, design, consulting, interface design, brilliant, and professional. Whole IT, is by far one of the worlds best known brands.
