Business Details
Emergency
services
Award-Winning IT & Cybersecurity Services in Australia
Powernet Computer Consultants is a leading Australian-owned Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) dedicated to delivering tailored IT and cybersecurity solutions for businesses of all sizes. Founded with a mission to simplify technology complexity, we combine world-class expertise with cutting-edge innovations like AI-powered support systems and cloud-based infrastructure to help organisations achieve growth and operational efficiency. Our team of certified professionals brings decades of combined experience in strategic IT management, cybersecurity risk mitigation, and compliance frameworks such as ACSC Essential Eight and ISO 27001.Recognised as a top global MSP through awards like Kaseya MSP of the Year and Deloitte Tech Fast50, we maintain a client-centric approach with 24/7 support, nationwide service delivery, and a commitment to transparency. We prioritise long-term partnerships over transactional relationships, ensuring our solutions evolve alongside client needs while maintaining rigorous security standards. With over 1,300 clients managing 25,000+ workstations, our track record demonstrates our ability to transform IT challenges into competitive advantages for Australian businesses.
Services
Managed IT Services
Cyber Security Services
Cloud Solutions
Disaster Recovery
Microsoft 365 Management
Unified Communications
GRC Compliance
Azure Virtual Desktop
Professional Services
Security Operations Centre
Highlights and features
- 24/7 access to certified IT technicians and cybersecurity experts
- Nationwide service delivery across major Australian cities
- Innovative solutions like AI-powered Pia IT assistant and MSaaS
- Proven compliance expertise with ACSC Essential Eight and ISO 27001
- Ranked among world's top 1% MSPs for service quality
Associations and certifications
- Deloitte Tech Fast50
- Kaseya MSP of the Year
- Channel Futures Australian MSP 501
- ARN Innovation Awards Finalist
Services
Managed IT Services
24/7 full-service IT support maintaining business operations through proactive monitoring, system maintenance, and rapid incident resolution. Our services include network management, software updates, security protocols, and monthly performance reporting. Expert technicians ensure minimal downtime while aligning technology with business objectives through customised IT roadmaps.
Cyber Security Services
Comprehensive cybersecurity protection combining Managed Security as a Service (MSaaS), Security Operations Centre (SOC) monitoring, and staff training programs. Services include threat detection, vulnerability assessments, incident response planning, and compliance with ACSC Essential Eight standards. Our proactive approach mitigates risks through continuous system monitoring and AI-driven threat prevention technologies.
Business Continuity & Disaster Recovery
Tailored BCDR solutions featuring 5-minute data backups, rapid server restoration, and compliance validation testing. Services include business impact analysis, disaster recovery planning, and Business Continuity as a Service (BCaaS) with automated integrity checks. Ensures minimal operational disruption through redundant cloud storage and validated recovery protocols.
Microsoft 365 Management
Optimised Microsoft 365 environment management covering security configuration, license management, and collaboration tool integration. Services include Teams/SharePoint optimisation, compliance audits, and migration support from legacy systems. Ensures secure, efficient use of productivity tools while maintaining regulatory compliance through continuous monitoring and updates.
Cloud Services
Cloud migration, security, and management services leveraging Microsoft Azure infrastructure. Includes cloud advisory, digital transformation strategies, and Managed Cloud Desktop solutions. Services ensure secure data storage, scalable computing resources, and compliance-aligned cloud environments through expert implementation and ongoing system optimisation.
Questions
What IT services does Virtual IT Group offer?
We provide managed IT support, cybersecurity solutions, cloud services, business continuity planning, Microsoft 365 management, and compliance advisory services for Australian businesses.
How does VITG handle cybersecurity threats?
Our proactive approach combines Managed Security Services, Security Operations Centre monitoring, and staff training to prevent attacks while maintaining ACSC Essential Eight compliance standards.
Do you support remote work setups?
Yes, we implement secure remote access solutions including Microsoft Teams integration, cloud-based phone systems, and Azure Virtual Desktop environments for remote workers.
What compliance frameworks do you support?
We specialise in ACSC Essential Eight, ISO 27001, NIST CSF, and SOC2 compliance frameworks with dedicated policy development and audit support services.
How quickly can you respond to IT emergencies?
Our 24/7 support team provides rapid incident response with proactive monitoring systems detecting potential issues before they impact operations.
What industries do you work with?
We serve financial services, construction, manufacturing, not-for-profits, and professional services sectors with industry-specific technology solutions.
Reviews (4)
Me & My Wellness
Nov 24, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Outstanding customer service. Our business uses Powernet for all our IT needs and they save us $$$$. Very proactive and super fast response rates. Thoroughly recommended!
Outstanding customer service. Our business uses Powernet for all our IT needs and they save us $$$$. Very proactive and super fast response rates. Thoroughly recommended!
Peter Philipp
Sep 04, 2021
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Positive:Professionalism,Quality,Responsiveness
Vince was great, arrived onsite and quickly setup then started working with his remote technician to check and configure the cutover to our new ISP. Cutover was flawless, testing through multiple failover events went as expected with no issues at all, not one. Couldn't ask for a better result, thanks to all involved.
Vince was great, arrived onsite and quickly setup then started working with his remote technician to check and configure the cutover to our new ISP. Cutover was flawless, testing through multiple failover events went as expected with no issues at all, not one. Couldn't ask for a better result, thanks to all involved.
Tracy Dawson
Jul 28, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Zac is always very helpful and knowledgeable. His follow up with this issue was brilliant.
Zac is always very helpful and knowledgeable. His follow up with this issue was brilliant.
Craig Cartwright
Sep 21, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
Hi have to-date had to use powernet where gregory attended to my issues. Gregory is fast and very efficient. The job always gets done. Big thank you !
Hi have to-date had to use powernet where gregory attended to my issues. Gregory is fast and very efficient. The job always gets done. Big thank you !
