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Business Details
30 Years
experience
Trusted Title Insurance Solutions in Australia
Since 1996, we have been dedicated to providing comprehensive title insurance solutions for property owners and mortgage lenders across Australia and New Zealand. Our expertise spans over 28 years, during which we have protected more than 50,000 property buyers and safeguarded over 700,000 mortgages. Backed by the financial strength of The First American Financial Corporation, we combine global resources with local service excellence to deliver tailored insurance products. Our team specialises in mitigating risks associated with property ownership, including unapproved building works, boundary disputes, and legal encroachments. We maintain industry-leading partnerships with organisations such as the Australian Institute of Conveyancers to ensure our policies align with professional standards. Our claims process prioritises efficiency and transparency, as demonstrated by numerous case studies where we resolved issues ranging from illegal structures to boundary encroachments.

With a one-off premium model and no excess payments for claims, we offer cost-effective protection that extends for the duration of property ownership. Our regulatory compliance is maintained through authorisation by the Australian Prudential Regulation Authority, ensuring adherence to strict financial and operational standards. We continuously refine our policies based on real-world scenarios, such as the 20+ property risks covered under our standard policy, to address evolving challenges in property transactions. Our commitment to customer satisfaction is evidenced by testimonials highlighting timely resolutions of complex issues, including sewerage defects and unapproved renovations that would otherwise impose significant financial burdens on property owners.
Services
Title Insurance Property Protection Legal Defect Coverage Mortgage Protection Boundary Dispute Resolution
Details
  • Year established: 1996
Highlights and features
  • We have protected over 50,000 property buyers since 1996
  • Our claims process prioritises efficiency and transparency
  • We operate with financial backing from The First American Financial Corporation
  • We maintain partnerships with leading industry organisations
  • Our policies include no excess payments for claims
Associations and certifications
  • Australian Prudential Regulation Authority (APRA)
  • Australian Institute of Conveyancers (AIC)
What people say
Exceptional customer service Covered rectification costs Timely resolutions Financial stress minimised Guidance through complex claims
Services
Title Insurance
Our title insurance policies protect property owners against financial losses from undiscovered defects, boundary issues, and legal encroachments. Coverage includes rectification costs for unapproved building works and ownership disputes. With a one-off premium and no excess payments, this solution offers long-term protection for residential and commercial property owners across Australia and New Zealand.
Mortgage Protection
Designed for mortgage lenders, this coverage safeguards against financial risks associated with property title defects that could affect loan enforceability. Policies protect Australian and New Zealand lenders against unregistered easements, boundary discrepancies, and legal compliance issues. Backed by our parent company's financial strength, this insurance ensures lenders maintain secure interests in mortgaged properties.
Boundary Dispute Resolution
This service covers costs associated with resolving boundary encroachments and survey discrepancies discovered after property purchase. Protection extends to legal fees, structural modifications, and council compliance requirements. Our claims team works with surveyors and legal professionals to resolve issues efficiently, as demonstrated by multiple case studies involving fence line discrepancies and unapproved structures.
Legal Defect Coverage
We provide financial protection against legal defects affecting property ownership rights, including unapproved developments and historical compliance issues. Coverage applies to residential, commercial, and rural properties, addressing risks like unpermitted renovations and sewerage defects. Claims are processed with minimal documentation burden on policyholders.
Post-Purchase Risk Protection
Our policies cover risks emerging after property settlement, including hidden defects and council compliance issues. Protection extends to both residential and commercial properties, with specific coverage for strata units, vacant land, and rural holdings. This service addresses gaps in standard conveyancing due diligence through comprehensive risk assessment frameworks.
Questions
What does title insurance cover?
Our policies cover unknown property risks like unapproved building works, boundary disputes, and legal encroachments discovered after purchase.
How long does coverage last?
Coverage continues for as long as you own the property, activated by a single premium payment at purchase.
Are there excess payments for claims?
No, our policies do not require excess payments for valid claims, though caps and exclusions may apply.
Can I get insurance for an existing property?
Commercial property coverage requires new purchases, but residential policies may be arranged through solicitors for existing properties.
How do I make a claim?
Contact our team directly or work with your conveyancer to submit documentation, with claims assessed promptly under policy terms.
Reviews (4)
Hannah Nguyen
Jan 24, 2021 Report
Great support through the claim process and dealing with our council! Elynn and Amanda from First Title Team are fantastic! they always pick up my phones and reply my email quickly! We are glad that we bought this product otherwise we have gone bankrupt!!
Rhonda McNeill
Oct 03, 2019 Report
It would appear that I am sponsoring an insurance company as surprise surprise the policy I was sold doesnt cover the issue the block of land I bought now faces me with. They are very speedy with their replies though, hence one star!
Bronson Brown
Sep 21, 2019 Report
I just bought a property and my conveyancer advised that I should look into title insurance. Seemed like a no brainer to me. The order process was very easy and the underwriter I spoke to was very knowledgeable and friendly.
Bono'S. Keeper
Jan 20, 2019 Report
OUTSTANDING - I have been referring clients to First Title for around 2 years now. The service is second to none. Legal Counsel is always willing to chat to my clients if they have any queries about their product and the the actual product of Title Insurance is biggest piece of mind a property owner could have. I do not hesitate recommending First Title to my clients and will continue to do so for many years to come.