Business Details
Emergency
services
Trusted Veterinary Care for Your Beloved Pets
At Coffs Harbour Veterinary Hospital, your pets health, comfort, and happiness are at the heart of everything we do. Our compassionate team of veterinarians and nurses delivers hands-on, personalised care with the highest standards of medical excellence. We treat every patient with the same love, respect, and attention we would want for our own, embracing a fear-free approach to handling pets. Our vision is to create a calm, healing environment built on trust, transparency, and genuine connection, ensuring every vet visit is a positive experience. With a focus on compassion, healing, vision, and honesty, we prioritise early disease detection, preventive care, and tailored treatment plans.Our team has decades of combined experience in treating companion animals, offering advanced diagnostics, surgical interventions, and chronic disease management. We maintain rigorous standards of hygiene, utilise state-of-the-art equipment, and provide 24/7 emergency support through affiliated after-hours services. Our commitment to client education, ethical practices, and community involvement, including wildlife rescue, underscores our position as a trusted leader in veterinary care. We guarantee transparent communication, no hidden fees, and ongoing support for pet owners throughout their pets journey.
Services
Veterinary Consultations
Vaccinations
Dental Care
Emergency Services
Surgical Procedures
Parasite Prevention
Nutritional Advice
Microchipping
Senior Health Programs
Puppy Classes
Highlights and features
- We offer 24/7 emergency support through affiliated after-hours services.
- Our team utilises state-of-the-art laser surgery for faster recovery.
- We provide tailored senior health programs for ageing pets.
- Our fear-free handling techniques reduce stress during vet visits.
- We stock Australian-made Delicate Care and Hills therapeutic pet foods.
What people say
Compassionate staff
Stress-free handling
Thorough explanations
Excellent follow-up
Best vet
Services
Veterinary Consultations
Our consultations prioritise fear-free handling, pheromones, and treats to keep pets calm. Vets conduct thorough examinations, discuss concerns, and create customised treatment plans. We offer drop-off appointments and home pickup services for convenience.
Vaccination Programs
We administer core vaccines for dogs, cats, and rabbits while explaining risks of non-vaccination. Each session includes a 14-point health check and titre testing options. Our team educates owners about local disease prevention requirements.
Dental Procedures
From routine cleanings to complex extractions, our dental care includes x-rays, laser surgery, and anaesthesia monitoring. We address periodontal disease and provide home care advice to prevent systemic health complications in pets.
Emergency Care
For after-hours emergencies, we coordinate with Coffs District Combined Emergency Service. Our team handles critical cases like tick paralysis, trauma, and poisoning, providing immediate stabilisation and hospitalisation when needed.
Senior Health Programs
We offer arthritis assessments, blood testing, and pain management for senior pets. Our programs focus on early detection of age-related conditions through regular check-ups and tailored nutrition/exercise plans to maintain quality of life.
People
Dr Vicky McClure
Owner/Head Veterinarian
Dr Vicky McClure, a graduate with honours in Veterinary Science, leads our hospital with over 20 years of clinical experience. She specialises in soft tissue surgery and preventive medicine while maintaining a hands-on approach to patient care.
Dr Sarah Batt
Veterinarian
Dr Sarah Batt, also a Veterinary Science honours graduate, brings expertise in dermatology and ophthalmology. She works closely with pet owners to develop long-term management plans for chronic conditions affecting companion animals.
Darlene Henderson
Practice Manager
Darlene Henderson oversees daily operations with a certificate in Animal Veterinary Administration. Her 15-year career in veterinary practice management ensures smooth client interactions and efficient hospital workflows.
Johanna Roelofs
Veterinary Nurse
Certified Veterinary Nurse Johanna Roelofs specialises in anaesthesia monitoring and post-operative care. She plays a key role in educating clients about home care requirements following surgical procedures.
Camilla Fontanella
Head Veterinary Nurse
As head nurse, Camilla Fontanella coordinates patient care while mentoring junior staff. Her expertise in exotic pet nursing ensures appropriate treatment protocols for non-traditional companion animals brought to our clinic.
Questions
What emergency services do you offer after hours?
For urgent care outside business hours, we coordinate with Coffs District Combined Emergency Service. Call 02 6652 1577 for immediate assistance with critical conditions like tick paralysis or trauma.
Why are vaccinations important for my pet?
Vaccinations prevent contagious diseases, protect against fatal illnesses, and meet boarding requirements. Our 14-point health check during vaccinations ensures comprehensive preventive care for dogs, cats, and rabbits.
How do you handle anxious pets during consultations?
We use calming pheromones, gentle handling techniques, and tasty treats to create positive experiences. Our fear-free approach minimises stress through environmental enrichment and tailored interaction methods.
What payment options are available?
We process GapOnly insurance claims and accept major credit cards. Payment is required at the time of service, with financing options available through third-party providers for extensive treatments.
Do you treat exotic pets?
Yes, our team cares for rabbits, guinea pigs, rodents, ferrets, birds, reptiles, and fish. We provide species-specific diagnostics, nutrition advice, and treatment plans tailored to exotic animals' unique needs.
Reviews (4)
Gill Murphy
Nov 24, 2021
Report
My dog was paralysed this morning,went to usual vet for emergency treatment after 2 hours plus waiting with no sign of the vet left very angry. Went to Coffs Harbour Veterinary asked if they could see my dog as an emergency, Yes even when they had other animals waiting just like first vets. Saw Dr Jodi within first minute. What a wonderful person you are. Just want to say how great full I am to Dr Jodie and all the staff. My Arnie was given pain medication and meds to take home. Thankyou to everyone for your care, attention and support to me the very scared mamma who was so thankful for your willingness
Debby Bennett
Nov 11, 2021
Report
Thank you to everyone. You make us feel nice and comfortable when we go in. Lady loves going to you guys. Thank you for the support you gives us
Every one is very helpful and kind.
Regards Deb
Every one is very helpful and kind.
Regards Deb
Jasmine Nelson
Jul 23, 2021
Report
Our Maremma puppy Cooper has had one vet visit (vaccination, microchipping, health check etc) and one of his four puppy pre-school visits at Coffs Harbour Veterinary Hospital and we are very happy with their service! The staff have been very kind and gentle with him and made sure he’s happy and calm at the visits. We are very happy with our experiences so far and we are excited for the rest of our puppy pre-school classes!
Bec Merchant
Apr 01, 2021
Report
We want to say a huge thank you to the staff at CHVH, especially Riley and Dr Jodie who made our beloved Callie feel so comforted at such a sensitive time, and for making myself and my husband feel so supported in our decision. You are so dedicated to the animals who come into your care and it really shows. We really appreciate CHVH and would highly recommend them to any pet owner. Thank you so, so much x
