Business Details
29 Years
experience
Emergency
services
Trusted Damage Restoration Services in Tasmania
Magic Wand Restoration & Cleaning is a family-owned business established in 1997, dedicated to providing professional cleaning and loss recovery services across northern Tasmania. With over 25 years of experience, we specialise in water damage mitigation, mould remediation, carpet cleaning, odour removal, and end-of-lease cleaning. Our mission is to respond swiftly to property damage, recover belongings, and provide relief during challenging times. Our team utilises advanced equipment, including thermal imaging cameras and structural drying systems, to ensure thorough restoration.Recognised as a preferred supplier for insurance companies and ranked first nationally by QBE Insurance, we prioritise client relationships and invest in continuous training to maintain industry-leading standards. Operating from Devonport and Launceston, we serve areas from Strahan to Swansea, combining technical expertise with compassionate service to restore homes and businesses efficiently.
Services
Carpet Cleaning
Water Damage
Mould Remediation
Odour Removal
End Of Lease Clean
Details
- Year established: 1997
Highlights and features
- We have over 25 years of experience in damage restoration and professional cleaning.
- Our team uses advanced thermal imaging and structural drying technology for precise results.
- Ranked first nationally by QBE Insurance for service excellence.
- We offer 24/7 emergency response for urgent water damage situations.
- Our technicians are trained in mould remediation and certified by industry standards.
Associations and certifications
- Woolsafe
What people say
Timely efficient way
Prompt professional
Quality finish
High standard
Carpet looks great
Services
Water Damage
Our water damage restoration service addresses property damage from floods, plumbing leaks, or weather events. Using thermal imaging and moisture meters, we identify hidden water intrusion and deploy advanced drying equipment to prevent mould growth. Clients benefit from 24/7 emergency response and insurance company partnerships for seamless claims processing.
Mould Remediation
Specialised mould remediation tackles health risks and structural damage caused by moisture. Our IICRC-trained technicians conduct thorough inspections, containment, and removal while adhering to safety protocols. Post-treatment testing ensures complete eradication, with preventative advice to avoid future growth in residential and commercial properties.
Carpet Cleaning
Low Moisture Cleaning (LMC) removes deep-seated dirt and stains using eco-friendly methods that dry faster than traditional steam cleaning. We apply protective treatments to extend carpet lifespan and offer Woolsafe-approved solutions for delicate fibres, ensuring safer, fresher results for homes and businesses.
Odour Removal
Targeted odour removal eliminates persistent smells from pets, mould, or organic decay. We use thermal fogging and air purification systems to neutralise contaminants at their source, restoring fresh indoor air quality. Our approach identifies root causes to prevent recurring issues in affected spaces.
End Of Lease Clean
End-of-lease cleaning ensures properties meet landlord standards for bond return. Our detailed process covers high-traffic areas, kitchens, and bathrooms, leveraging expertise from fire and mould remediation to achieve hygienic, inspection-ready results for tenants and property managers.
Questions
What areas do you service?
We cover northern Tasmania from Strahan on the west coast to Swansea on the east coast, including Devonport and Launceston.
Do you offer emergency services?
Yes, we provide 24/7 emergency response for water damage and urgent restoration needs.
Are your technicians certified?
Our team holds certifications in water damage restoration, structural drying, and Woolsafe-approved carpet cleaning methods.
How do you handle mould testing?
We collaborate with independent hygienists for air and surface sampling post-remediation to verify complete mould eradication.
What payment options are available?
Payment options are discussed during quoting, with flexible arrangements for insurance-covered claims and private clients.
Reviews (5)
Allison Barber
Jul 07, 2021
Report
I will be surprised if this review remains up, I would not recommend this business base purely on dealing with whom I can only assume is the owner. The job was sent to them from an insurance company they where required to call with in 2 days, they did not do this, I had to chase them up only to be told abruptly and quiet rudely that they would not… drive 15 minutes to even look at the job on the amount insurer is paying and want more money apparently it's what happens, they tell the insurer its not enough (without even sighting the job) and they get more, this tactics must have been successful
Ryan Paul
Jun 15, 2021
Report
I hired Magic Wand to complete an end of lease/carpet clean in January 2021, I had an issue with this service as they had not met realestate requirements. The owner of the company ignored my phone calls and emails regarding this issue, only answering when I called from a different number. The owner spoke rudely to me, at first refusing to fix the… issue. When the issue had finally been resolved, I emailed Magic Wand regarding an invoice and payment method. I received no response, and never received an invoice. Six months later, I received an email from the realestate I had previously been
Sally Innes-Wayling
Nov 30, 2020
Report
I had a really dirty carpet, from which I thought the stain would never be lifted. I was so pleased with the results; a clean and fragrant carpet. Highly recommend!
Jody Onn-Wilkinson
Jul 18, 2020
Report
Positive:Professionalism,Punctuality,Responsiveness
The Magic Wand team worked tirelessly to help rescue the inside of our school building after a pipe burst. They were prompt, professional and courteous. They maintain a tidy work area and monitored our building for a number of weeks. We would recommend this team for any such emergency. Thank you Ryan
The Magic Wand team worked tirelessly to help rescue the inside of our school building after a pipe burst. They were prompt, professional and courteous. They maintain a tidy work area and monitored our building for a number of weeks. We would recommend this team for any such emergency. Thank you Ryan
Brodie Deegan
May 27, 2020
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Robin, Kirsty and their team were fantastic. Communication was excellent and their work was of a high standard. Highly recommend using them.
Robin, Kirsty and their team were fantastic. Communication was excellent and their work was of a high standard. Highly recommend using them.
